3.8 (172)
804 Telephone Rd, Houston, TX 77023
(281) 407-1955
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Devin Armstrong
2024-03
Full of lazy employees. They don’t open the store at 8 like they’re supposed to and they don’t close at 10 like they’re supposed to. If they don’t want to work they need to find a new job. Or make it clear that they open at 9am and not 8 because people drive here then have to go back home simply because the employees don’t want to do their job.
Joe Vessel
2024-03
They are full of lazy employees. The don’t open the store when it’s supposed to open but have the nerve to close it early. They let people sit in front the store when they can simply put a sign up. Most unprofessional store ever.
Alanna Morris
2024-03
They sell bad food ,very rude and they leave security tags on your items if you try to take the tag off yourself it tears up your stuff if you take back to sore even with receipts they treats you as if you stole it and don't really want to remove it
Theresa Holguin
2024-02
They were closed when I got there. They open at 9:00am. I arrived before they opened
N. G
2023-08
Very friendly team members. Clean store. Easy for getting items that you need and don't have to go to a big store. Reasonable prices.
gary times
2024-04
UpdateVery nice improvement
Cici Jones
2022-05
Very interesting when I pulled up a guy was getting yelled at and getting his pic taken because he stole out the store and just walked out the door and talking noise. Then an elderly lady held up the ok line for 20 minutes she didn't have enough to pay for all her groceries the total was a little over125 bucks. She said I paid already and headed out the door with the whole basket now she was gangsta. But all in all customer service was pretty good and the store was very very clean and organized. That was my very first time visiting that store im in town on vacation. And I will go visit again because of the customer service and the cleaniness
Matthew Gomez
2021-05
The cashier tonight I believe her name is claudia. Was really helpful and knowledgeable in helping me, I always come in the store every other day and spend about $30+ on nessicities but I literally keep coming back due to the customer service she has provided ever since I've asked her for help. Compared to the other workers I see that don't wear name badge's and look at you as if you're bothering them when asking a question.
Ramiro Maldonado
2019-05
Smells bad . bad odor inside the store. Was quickly exiting the store and did not purchase not one item. Very unpleasant smell best I can describe it stale Doritos. Very poor selection on a few items. I expect you will have a better experience at the store.
Judith Molina
2019-05
Every time I go there the store is a mess! I've never been to a Family Dollar this messy! You can't even get around. The young girl with tattoos is always on her phone at the register. I was standing there for about 4 minutes 2 time with no one to be found in the font then the girl (same one thats always on the phone) finally comes to the register. Corporate needs to pay this store a visit. The lady stocking seemed bother when I asked her a question. EDIT: I visited this store again a couple of times and OMG IT ALWAYS SMELLS 😷😷😷😷😷IN THERE!!! Does corporate not VISIT this store EVER???? ALWAYS ALWAYS MESSY I JUST GO IN AND OUT WHEN I HAVE TO. All the other Family Dollars near by are NOT like this one.
Christian Perez
2023-05
Sign says it closes at 10, but it is 9:15pm and doors are already locked. Man, I just wanted some ice cream.
Douglas Reasoner
2022-05
The old reviews need to go. Family Dollar gutted this store in 2020 and reopened anew. New coolers and freezers, more products, great people.
Madelen Reyes
2020-05
Newly reopened. Had a large selection of clearance merchandise. Overall, decent quality store, but the grocery selection was seriously lacking. Empty food shelves, both cold and dry goods.
Irma Cox
2019-05
There is a accident waiting to happen at this Family Dollars store. It is so cluttered, extremely dirty and smelly. I'm sorry to say the employees are of no help as well, they are always on the cell phones, eating and speaking to friends instead of cleaning the store. Please have Management stop by and see it for themselves!Thank youA concern Customer!!
pranav mehta
2018-05
Place was pretty packed, being the morning of Christmas Eve. Still, the cashiers were friendly and fairly quick to get people through. Waiting in the line was cramped, not a lot of space for people to stand in.
Pm N
2018-05
They have usually about 4 people working in the store and they have 3 cash registers explain to me why they always have a big line and only one cashier. I wouldn't recommend coming to the store because it is not organised.
Linda Beaudoin
2013-05
I went to this location at 8:45 p.m. and the night manger wouldn't let me in. The young lady continue to count her tray as if that was the right thing to do. This has happen on numerous occasions and I'm taking it to cooperate office as well. Very unsatisfied customer!
Suzanne Smith
2021-05
Staff friendly professional only problem some1 came in store and was standing in line without mask!!!!!! It clearly states NO mask NO service.but they were served and shopped freely
Marie Grover
2017-05
It's ok sad part is they always have boxes and their carts in the middIe of the Aile or blocking things you want and then they don't want to move it so you can get it. They expect you to move it your self and then put it where you found it
pasan bandara
2018-05
Cheaper but better alternative products. Has clearances and deals always. Ideal for simple toys, cleaning solutions, consumer products, decorations. Not so sure about food and personal products such as perfumes and makeups.
Luis Cervantes
2019-05
Not enough to review. Or COM meant or a complement. Today April 24, 2019. Ha ha. The place is closed down family Dollar is no longer in business. Ha ha ha ha. Moving forward to the next family dollar.
Katerine Dubon
2019-05
This store is supposed to close at 10pm the girls there close doors for customers at 9:30 everyday.. I’ve seen customers knock and they just look at them with a smile laughing.They are always talking inappropriately & arguing about who’s going to take the next customers, while customers wait in line. Unprofessional, but probably the main reason why they are working there.. smh
John Medillin
2017-05
Its a nice store and location but parking is always tight and lines are long at most points in the day due to a lack of the use of the second register.
Alma Galvan
2018-05
This place is too messy. I asked to use the restroom. The restroom was horrible. Just disgusting. The employees were kind and helpful but the place is just horrible. Come on owners get it together!!!
Geethal Amila Gamage
2018-05
Good for quick shopping. Cheap prices but quality is fine. Party items, decor and kitchenware are available for good price
Regina Villarreal
2018-05
Parking lot is garbage. Huge pot holes and inconsiderate parking. Ideal place to buy cheap items. Sometimes things are clearance prices.
Leo Leogs
2023-05
Needs New Management the shelves are always empty.. never have anything in stock
Melissa Vannoy
2021-05
Prices went up and cashier not very friendly anymore since new management took over plus my mom told me the manger said as of next NO MORE CASH DEBIT CARDS ONLY
Fx Cast
2022-05
Always seem to be minimally stocked. Well I guess lower prices. What can you do??
Kevo Bryan
2023-05
Great employee service, fully stocked
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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