Family Dollar

3.5 (183)

3103 Collingsworth St, Houston, TX 77026
(713) 353-9876
familydollar.com

Claimed
Dollar store
Beer store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Wine store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Alicia Williams

2024-05

Do not buy this charcoal i paid $12 for some instant light charcoal and ive had to use lighter fluid so many times its ridiculous smh. But the customer service is good here

mike joslin

2024-01

Great job remodeling the store !! Back open finishing up little details installed new grills for security

Malana G

2024-02

Online and on the store it's says open and close time. But they never follow. Never try to go at 8 am they won't be open. Went at 9 and they still weren't open closing time as well they will close 30 min to an hour before posted time. If that's what it's be gona be change yall hours posted.

Kim Babino

2024-01

Wow just open and supervisor already started making their own rules on what time to close the closing time says 9pm the manager are supervisor closed before 9pm if you scared go to church😡😡😡😡😡😡😡

Lori Rogers

2024-01

They are now open and have done a wonderful job in remodeling...

Jane McAdams

2024-02

they definitely don’t open at 8

Nicolas Gonzales

2023-05

The employees are not welcoming to people who are not black. I walked in to the two carrying on a conversation with little more than a glance in my direction. No "hello", no "welcome", nothing. Two minutes later a black lady walks in and they cheerily welcome her. Asking if she needs help finding anything. Again with the following two people, who happen to be black also. As I am waiting to check out and no one is at the register, there's one lady in the aisle directly in front of me. She looks up from her price scanner, glanced in my direction and continued to scan items. After several minutes pass, she called out to the second employee "You've got a customer!"... no acknowledgement.A few more minutes go by and finally she comes from the back. Again, no "hello", no "did you find everything", only the price. Poor customer service, the only good thing about this location is that it's so close to my house. I think I will have to drive further away to shop at a different store from now on.

GEMINI LIFE

2021-05

Filthy store. Unkept and disorganized. Price gougers who post the price on the shelf then add at least two dollars at the register. This is also an extremely unsafe location.

Charlene Fore

2021-05

Excellent store, excellent employees, especially David. I personally look forward to talking to David every time I come in the store he always greet you kindly and ask how is your day, he absolutely take pride in his job, he's one of the kindest people that I know. Hey shoot most definitely be a manager. Absolutely love David ❤️

Rod Keels

2020-05

In the past, I gave this store a four 🌟 rating. On my last visit, their cleanliness and presentation standards had slipped. If I were the manager, I would not allow anyone to loiter near the entry way, pickup the litter in front of the store and replace the well-worn welcome mats.I was in the store at 4:30 pm. There was a long line waiting to check out an only one cashier. They need a backup cashier plan.The store manager needs to educate all cashiers on the Family Dollar refund policy. The cashier said they do not do refunds. Luckily, the manager on duty said they do in fact do refunds, an she refunded my money.

Denisse Gallardo

2021-05

Excellent service, I have the food for dog and snacks of my children's favorites.

Ramona G

2022-05

Horrible cashiers I got to the register the lady ask me do I want a receipt I said no she said $47 I said no give me a receipt she said 43 dollars that's like the third time that has happened to me I would not be visiting that store again... Times are hard enough without someone ripping me off.....on another visit I was over charged please pay attention to your receipt.....

Marie Grover

2019-05

Only way to get my post seen is by giving this dirty place a 5 star rating. This place always has boxes in the way. You can't even go down an aile without boxes. People need training. Just Curious you in the hood don't mean act like you in the hood. I can understand understand if somebody get crunk with you but damn the rest of your customers are nice

Carolyn Johnson

2021-05

My that was the first Family Dollar that was so Clean and Neat. Everything looked great and the young lady that was on duty was Courteous and Polite. Her smile brightened up my day. So I would like to say Thank you!

Will Marshalll

2022-05

they overcharge me they are rude rude rude the rudest people you ever want to meet on any given day they talk smart they have no respect for the customer paying money for the rooms they charge me $78 they charge my card $78 for a $50 room but cuz I was getting out of the hospital for chemotherapy I need a place to stay and I couldn't walk

TabTabbie Tabbs

2021-05

Stop by to pick up a few items not much. I noticed that staff will only speak if you speak their native language (spanish). Also they refuse to break $100, in the middle of the day. Needlessly to say I won't be back to this location. I rather over pay at a corner store or grocery store.

Laura Silva

2018-05

Horrible. Open hours are 8am-10pm.It's 9:38 and they still not open. Just now the FAT ass manager just pulled up with a food from burger king in one hand and a drink in the other...dragging her feet.

Jus Talkin'

2021-05

Not a bad store relative to its location but the lack of shopping carts and handbasket hinder my shopping experience here but otherwise it's okay

Xavier Starghill Owner of Xpak Movers

2021-05

Ok first off I really hate having to come to this location due to they never have a fully stocked store, then to make matters worse my brother walks in 10mins behind me so he could finish smoking his cigerret, I overheard the cashier say while on the candy isle, 'u need a mask" I proceed to the front to give him a mask and the cashier tells another employee to check my bag, excuse me! I walked in the store with my bag full of money along with a wallet full of credit and debit cards, I HAVE NO REASON TO TAKE or SREAL ANYTHING FROM LITTLE OLE FAMILY DOLLAR like why They don't have anything in that store that I'd want to loose my freedom over. I don't know what they're used too and REALLY it doesn't have ANYTHING TO DO WITH ME. THAT WAS VERY RUDE AND DISTASTEFUL OF someone of my same race to ASSUME something like that of me, I WORK TOO HARD TO BE TREATED UNFAIRELY she needs to be retrained and are let go. I'd never ALLOW none of my EMPLOYEES to treat ANY CUSTOMER THAT WAY. THAT'LL GET THEM THEIR WALKING PAPERS. WITH TEXAS BEING AN ATWELL STATE, HER TIME WOULD HAVE ENDED AT THAT POINT.

Shanita Sample

2019-05

This location does not deserve one star. On 8/7/2018 the manager had the doors locked at 8:30pm, we had to go to another store. When asked why the manager said there was a new employee and she could not handle all of the store traffic.

Elisabeth Sanchez

2023-05

Their always rude ànd they need to change they closing time it says they close at 10 and always close before 9 smh

Imelda Flores

2018-05

Cashier, very slow as if he does it on purpose, no greeting no thank you, place is always, always cluttered, cashier's the females act like, u not even there ignore your question, if u say hello, you are ignored, they don't even tell u your Total, u gotta say how much is it, makes you feel their races, against humanity, needs new management, with real professional skills

Tomekia Chaisson

2018-05

They keep their store very clean, we'll stocked, and awesome customer service.

Dashawnda Smalley

2017-05

Store always seems cluttered and boxes always in the aisles. Hard to shop under these conditions... Safety hazard... Clerks often forget to give reciepts...

Gladys Goffney

2018-05

Good I shopthere often. Never a bad experience. Goods and pricesare competive and of good quality.ThanksGladys R. Goffneyequality and competive.

fee boy

2017-05

Never clean the cashier's are rude no one in sight to help you store is not a safe store each time I've gone it's been a break in

Lisa Valle

2018-05

The young man at the register was so very pleasant. I enjoyed my visit very much!

Marie htx

2021-05

I come here most of the time , the employees are so nice

LySander White

2019-05

I was well stocked with the things I need and the customer service was good.

Wanda “MsTeezy” Turner

2021-05

I came for bleach Thank God they had some. But it is stressful "No cash back"..i need to be out less as possible.

Opening Hours

Monday 8 AM-9 PM
Tuesday 8 AM-9 PM
Wednesday 8 AM-9 PM
Thursday 8 AM-9 PM
Friday 8 AM-9 PM
Saturday 8 AM-9 PM
Sunday 8 AM-9 PM

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