3.3 (194)
565 Uvalde Rd #B, Houston, TX 77015
(713) 353-9867
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Frequent Shopper
2023-05
The candy is placed in wrong area and I asked this man to come check and he yells at me and states he is not going to look. And as I took photos he yells at me cusses at me as I was outside already getting in my car I never yelled at him I was extremely polite. Will be reporting to corporate office immediately
Taz Evans
2023-11
Nasty dirty store. Can't even walk thru the aisles. Boxes everywhere. Manager and associates are very rude with nasty attitudes. I'll never come back to this family dollar ever in life. Family Dollar listen to your customers. These people need to be replaced. Except for the Hispanic lady manager she's the best very helpful.
Two Peas
2022-05
Wow I don't live on this side of town but that is the nastiest store I've ever been in.... please clean and sanitize this place .... managers need to be replaced... It's nasty inside and out.... the parking lot looks like a trash can ... OMG ... Well until next time signing off Two Peas
Toni Ramirez
2023-06
Manager always has headsets on. Never listens to customers. Never greets them. Customer service is horrible. Clearance area is always a mess. One day they open 10 am and one day they open 11 am. You just dont know what time they open or close. They have a sign for business hours, don't even bother looking at it, they don't follow it. Their parking lot outside has many holes, which ultimately ruins our car's shocks and struts.
Mike M
2023-07
Store stinks all the time and is a mess. The employees are rude and the store is always randomly closed or the door is locked like do the employees not want to work or something?? This is the third day that I have gone there only to see the store closed or lock yet it says open online. They also have mice so check your food before you leave if you decide to shop here.
Gold Lion Films J.Brannon Films
2019-05
Cinematographer J.Brannon does great film work ! Hire him to create your film or T.V Commercial.Jarred Brannon is an Actor & Cinematographer .
Trevor Bondoc
2022-05
I’m a delivery driver for this store sometimes, this store needs a need store roller. The manager needs to take a little more pride in his job to keep this store at a certain standard. I get sometimes you need to get innovative to make the rollers work but that’s incredible. ALMOST all the legs were gone from it. Could barely send anything down the rollers without them falling off. Needs some improvement. Don’t get bitter get better
Veronica Salinas
2023-05
9:18am and it's still closed! 🤮 what irresponsibility! 9:19am y aun sigue cerrado! Que irresponsabilidad!! 🤮 9:05 am What's wrong with these people? I came a month ago and they continue to break the schedule. The sign says that I will open at 8:00am and it's 9:07am and they still won't open! The supervisors of this store must do something about it, they cannot continue like this. In addition, the place is super dirty and the staff is very rude, not friendly and lazy!
Roses & Antiques & more
2023-05
Nastiest looking family dollar store I have ever seen based on this shopping experience I will stop shopping at all your stores, rude black male associate was being sarcastic to a hispanic man who did not speak English. Then got an attitude with me started cussing me out when i addressed issue. Ghetto trashystore and worker.. there were metal racks filled with boxes blocking iles
Olivia Stephens
2024-04
Their shelves are full of expired food and beverages.
Bryan Autrey
2023-07
Over charged me on a Tony's pizza price said 3.20 But charged 4.20.. waited for mngr but after 2 calls.they never answered phone from worker.. got tired of waiting and left.. worker said can't refund my money without the manager .
Carol Thomas
2021-05
It us always a bunch of young people working. They have no customer service skills. They never greet you or thank you. They talk among them self and curse disregarding their customers in the store. I just think that's disrespectful. They could really use older managers to supervise that store.
joaquin sambade gonzalez
2023-05
-5 bad actitud from cashier unrespectfull happens 02/06/2023 he was very rude happens 11:50 am , i left almost 600 purchase, need cashier with good customer service, this employee behavior is goona runn all you clients
Jay Maronde
2022-05
It's 11am on a Sunday store hours are 8am to 10pm. Some lady comes to the door and says they are closed??? There were other employees just walking around socializing. I'm guessing this place doesn't make much money. Seems like they need a new manager.
Daniel Sanchez
2023-05
Oh man lol where do I Start, literally everytime i go in, theres boxes on the floor, empty shelves, not friendly at all, and there can be employees in the store, behind the counter literally sitting around collecting a paycheck not doing anything but watch you jiggle the door and tell you theyre closed but wont specify why theyre closed ALL DAY LONG, Take my advice go to any other dollar store but this store, save you the time of getting out of your car just to be told theyre closed and cant help you
Roxanne De Leon
2018-05
I know it's in Cloverleaf but damn you do not need to be that ghetto. Store is trashy outside and inside. You cannot even walk through the aisles. My husband went in to purchased something and while he was in line the manager and another employee we're talking. He said two men walked in and walked Straight out with items in there hand. When the older guy with glasses was there that store was neat. It is now a horrible mess
Datrevion Singletary
2020-05
I work at Jiffy lube next door! My company spend a good amount of money for office supplies. The African American woman that work’s there is very rude! I believe she’s a manager! She is the only one ever to give a attitude when I come over. There is a great Hispanic manger there that always Have a great attitude! I was soo disappointed at the way my “Fellow Sister ” acted. She should not be employed there or definitely a manager with that type of attitude.
Laura Hernandez
2020-05
I was just verbally attacked by a worker. I just walked up to the door and was told they were closed at 9:00pm on a Friday. The hours say they ate ooen til 10. She told me I shoukd know what time they close since I go there all the time. She got in my face and of course I got right back up in hers. I hope they all get fired from rhat store. How can a stores name have the word family in it and have people working there thst act like that. NEVER GO THERE ITS A GROSS PLACE TO SHOP.
Tangy Kirksey
2019-05
I give four stars to the workers..they were all super helpful, an so sweet. The store itself is a bit congested, an the outside isn't appealing..this was my first visit. There was a full staff, but aside from the outside..I'd go back for the friendly faces.
Dave Hdz
2018-05
Store was not opened on time. There is emoloyewe at the register with headphones and speaking so low you can't hear your total due to that. Over all I dont go to this family dollar due to consistent bad customer service. Employee look like they are forced to be there. You need a friendlier staff with some sort of motivation.
Destiny lopez
2023-05
The people at this store are very rude … it says on the sign they open @9 I’ve been here for 5 min already they lady inside seen me and hasn’t open the door yet it’s already 9:10 who ever runs this store needs to talk to their employees
OneChubbyBoi
2020-05
Pretty decent store but I would not recommend buying the wireless bluetooth earphones/earbuds because I bought like 2 of them for 25 dollars and the minute I start using them, they make weird noises and only work for about a week. I would recommend the ONN Bluetooth earbuds at Walmart which are about 9 dollars and they work SO much better
Nieves Esparza
2023-05
Be careful of you go to family dollar because the manager would accuse you of stoles and employee to tell you you can't go inside the store
Cintya Hernandez
2023-06
If I could post 0 stars I would…. Employees are very rude. And the whole store’s a total mess…
Charles Ferguson
2021-05
The store is nasty and they are always on their phones and boxes are everywhere. The manager is a very rude black lady that always park in the handicap spot and i need that spot because i'm disabled. We have called cooperate and they don't do nothing about this manager or store. They need to close this store
Michelle M
2018-05
This place is the epitome of ghetto. Place always looks dirty, there's always trash in the lot, and it's poorly stocked. Employees are hit or miss, some are really nice though.
Eli Martinez
2019-05
Needs a major upgrade but then again it gets robbed like every week. Go during the day, not @ night. Other than that its cool!
cody austin
2022-05
Stay away from that store it is for One race only and they lock you in the moment you get there to make sure you're not going to shoplift and basically they got us can you to make sure you're not shoplifting before they let you out bad store bad
Tony Ruiz
2022-05
The employees open the store very late and close extremely early than the regular time it's supposed to be closed. Sometimes the store is closed in the middle of the day for no reason when it's supposed to be open.
NatalieWar18 Reyes
2017-05
Its okay, i dont really like going here, but its near by when i dont feel like going any were else. But most of time they dont have what i need . But its a fast stop for snacks, dish soap or pampers.
| Monday | 9 AM-10 PM |
|---|---|
| Tuesday | 9 AM-10 PM |
| Wednesday | 9 AM-10 PM |
| Thursday | 9 AM-10 PM |
| Friday | 9 AM-10 PM |
| Saturday | 9 AM-10 PM |
| Sunday | 9 AM-9 PM |
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