3.4 (113)
5401 East Fwy, Houston, TX 77020
(832) 973-8801
familydollar.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Monte Rowe
2024-05
Upon checking out the female cashier said let me call my baby let call my thug then stared at me in a threatening way as I left the store. Very creepy and I think her and the store are unsafe.
Claudia Malo
2024-04
They don not open at 8am on Tuesdays even though it says it does online
Jelisa Mccardell (Madam JujuBae)
2023-12
The store is a lot more decent now new workers are decent respectful overall is cool when you stay in the area and don't want to go far.
Stormmie Vickers
2023-06
I guess I'm not the only one that has had a not so great experience here. I go here because it's close to home and in the neighborhood. But the cashier that worked Sunday morning06/04/23 is very Unprofessional/ No Customer Service Skills. No Hello No Thank You, I'm not there to make friends but Damn recognize your Customers!
Renata McDonald
2023-12
Didn't have anything, place was a mess, but staff was very polite!
Spreme Skeeza
2023-05
Visited location 7/22/2022 at 9:34 am and the store was still closed. Store hours on the door shows that the store supposed to be open for business at 8 am. Me and another customer waited in the parking an additional 15 minutes and store still was not open. I had to inconvenience myself and travel to another Family Dollar. I also visited this location last week before closing hours posted on the door and location was already closed. This location has not been in compliance with business hours on more than one occasion. It looks like they open late and close early. I recommend calling before visiting this location to avoid making a blank trip.
Rose Gonzales
2019-05
I don't often go to this store location, because there is a woman manager, that makes me feel not welcome. Today, however I had a pleasant experience. The man that was at the register, was very pleasant, polite, and we actually had a conversation.
Rod Keels
2020-05
Once you get past the potholes in the parking lot and the filthy front sidewalk, it's actually neat and orderly inside. Cartons of merchandise to be stocked were not blocking the aisles.The associates were friendly and helpful.They really need to fix the potholes, steam clean the sidewalk and pick up the litter. It would make this business more appealing.
Beyunka Flowers
2020-05
They got rid of the old store manager to bring in one that does not know a darn thing. 1.She has opened the store late. 2. She is very unprofessional. 3. Has no regard for uniform. Wears flip flops, blue jeans, and hair is not maintained. She doesn’t hold herself up as a store manager. From what I’m hearing in the community is the employees are all leaving. You got rid of a store manager that flirted with everyone but did his job, to someone who has no knowledge!
Tara Williams
2023-05
Supposed to close at 10p.m. However I pulled up at 9:33p.m. got out looked at the cashier as I'm walking up she look at me amd still lock the door. They are unprofessional
Fifth Ward Solidarity
2018-05
If only this Family Dollar could remove their trash on a regular basis, convince the homeless person squatting in the back to leave and do something about the parking lot flooding, more people would probably patronize this establishment.
Michael Jennings
2021-05
I bought stuff to total it to 42 because I'm the god father also the employee wasn't having a good day show her some love for me please thank you! God bless everyone.
Anthony Leger
2022-05
Out of stock of things I need a lot. But they order my smokes and keep them in stock.Recently reopened. Better job of keeping stick filled up.
Natasha Godbolt
2020-05
Spokewith manager in duty said restroom hasnt be working for monthes refused my2daughter from using a restroom . I felt discrimination bc im black.
Craig Speedman
2018-05
Everytime we get a heavy rainfall, that parking lot around the store is full of water for several days. I talked the store clerk about the problem, and they're having trouble getting somebody out there to clean the parking lot drains. It could also track water in the store to where their customers could slip and fall and get hurt, and the store attorney would have a hard time defending the store from lawsuits on slip and falls in the store from the wet floor. But they could have at least rented a water pump or hire a water pumping service to drain the water out of the parking lot into the streets.
Fr. John D. Walker,Sr.,
2022-05
Family dollar store ( They keep store Clean , restocked supplies, etc..). I have been there many time...you must wear mask in the store. You know that you can get COVID-19 and OMICRON. Anywhere... Becarefull....
D K
2022-05
This particular location didn't have much on the shelves on the day I went. Not a great a selection as I've seen in other family dollar stores.However all of the staff was very friendly and that's why they got 4 stars.
Lewis Lewis Lewis
2021-05
The parking lot has a deep hole in it not a good place to go if u want your car or truck it's right in front of store lack of giving dam by the store owner. It's been there to long
Jose y Ruth
2020-05
Worst family dollar ever the two women that work there at night are so rude they tooked us out at 9:40 & supposely they close at 10pm. & theres a fat lady that was shouting out stuff to the customers!
Nehemiah Washington III
2022-05
This one has been remodeled with a better checkout. Haven't seen the normal beggars there. It's much approved.
darla debo
2018-05
Great ,they are redoing Medicine, shavers and shampoo,soap,have totes of these for $1 each full size items.only good for time till gone.
David Chauvin
2020-05
It was a great experience I would like to try the waffles next friend of mine turn me on to this place and it was a real great experience thank you so much
Josalyn Buchanan
2022-05
The store had a full inventory and very helpful and friendly employee's.
Lan Wil
2017-05
Yes it is dirty outside and everybody with a bag or a backpack they think their coming to steal I hate going their and every time it rain it stay flooded on the side of the store for weeks they won't get the drain unclogged it's the sorryest family dollar I've been in
Tiffany Tolliver
2018-05
Well great customer service ,fast past service but haven't stock fully since harvey
Guadalupe Huerta
2018-05
The staff are great people and it's usually well stocked & the lines are fast
Deborah Collier
2013-05
Its dirty outside and it looks horrible outside the inside it jucky and its alwsys a heavy set employee trying to flirt with the females customers.
Antonio Castillo
2018-05
Very helpful they just need to stock up on better things
Sandra Harrison
2019-05
Customer service could be better, as well as the the layout of the store.
Zully Colon
2024-04
Excellent.
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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