3.2 (62)
9520 Homestead Rd, Houston, TX 77016
(281) 254-8646
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
love Unique
2024-03
The morning shift lady, Nacy was more than kind and patient with me! There is always a great energy amd laughs when she is present!!!!
Jennifer Esparza
2023-08
I go in here all the time and they have a great atmosphere. Yesterday, I went in and loaded a card with $500, and I did not check my receipt because they have never messed up, and I've never had a problem. (stupid me) Soon as I got home and was coloring my hair, I was placing an order with my card, and it was declined insufficient funds. I freaked out and looked at my receipt. Sure enough, she only loaded $200, so I rinse my hair quickly and jumped in my car because they were about to close. All I could think was they were just going to lie and say they don't have it or I only loaded $200. Well, there are still honest people out there. They locked up the store and counted the till she was only over $240, but she counted it again and had my money. Thank God she remembered me, and she was honest. I wish I had gotten her name, but I didn't. I will, though, cause she definitely needs some kinda props for being an honest person. I enjoy going to this location even though they don't have as much as other store and that are supposedly in a bad area because the staff is friendly and funny some of them dance around and enjoy the time the time they are there. But it was a mistake that could have been very bad. It turned out to be a blessing.
Dee Francis
2024-05
Always closed early for no good reason.
Homestead TMPCS
2023-12
EXCELLENT CUSTOMER SERVICE FROM Ms. SHAY AT FRONT DESK
Kristal Youngblood
2019-05
i went into the store this morning . looking for Nair to shave and of course they didn’t have it but while i was looking for it the store associates were making it very obvious that they were following me around the store . mind you i came in there with my key in hand and a tiny purse that was ALWAYS in front of me . the store itself is ok . but the people working there need to distinguish people who are actually coming in there to buy something and people are just in there to steal. i hate being racially profiled and being followed around the store . that makes people uncomfortable. not everyone that comes in the store is trying to rob you . especially when i work hard as hell.
Jaymee Armstead
2019-05
I was told by Family Dollar Cashier to put my bag up front in order to shop in the store...they did not put it behind the desk they left it out on the counter and someone took my bag from another store. $70 worth of merchandise was stolen from me all because they wanted to stop their store from being robbed. So as innocent as I am I trusted them to watch my stuff since that is the stores policy. There are cameras and all they said was "aww that's messed up" they took my name and number in case somebody might have grab my bag by mistake. But no one said they gonna tell the manager or anything else. I did not ask them to watch my bag they made me put my bag there. So they should be responsible for my stuff being stolen.This is not the first time my daughter said it happened to her too just so happen the customer came back with her bag.
Looney Gomez
2022-05
Every time I come like around 3 pm it’s closed I don’t know why but the time is on the window they have to closed at that time at 9pm and if I go to the store is because I need something the gas prices are to high to just go and see that is closed
Chemeka Boyd
2023-05
Never have stock together always wet in the store and always closed while business hours
Bestfriend Goals
2019-05
I went to Family Dollar at 8:30 and they close at 9pm they were already closed and when i asked the tall fat black male that was supposed to be security had a very very nasty attitude i explained to him that it's not 9pm he said so and that he told me twice that they are closed on a Friday at 9 so yes i then cursed him out and walked off due to him being rude.
Mary Oneal
2017-05
Omg worst service ever. The guy who rang my stuff up had a horrible attitude and was just flat out rude.
Son Jojo
2019-05
The black people think that their so great and stuff also horrible customer service they also barbly restock
Ishmael Manley
2020-05
This man lied to my granny when he took 25$ off ha debit card
James Jenkins
2017-05
Stuff everywhere no employee available to answer questions..... long line only one cashier
Tiffany Davis
2019-05
I only go here if its absolutley necessary and I live down the street.
Pat Garcia
2017-05
They only have one cashier. And the phone number is incorrect.
Brittany Lewis
2013-05
Lines to long very poor customer service
Metro Customer
2022-05
Associates are always friendly
STEVE GARCIA
2019-05
Bad neighborhood,Don't feel safe.
shimira miles
2018-05
It was okay it depends on the time of the day
Melanie Romero
2022-05
The cashier very friendly!
Mary Tibbs
2019-05
50% off was not that great.
Ayahna Gorrer
2022-05
Store was closed at 6pm
Jimmy Brown
2019-05
Great store and.workers
Robbie Huery
2017-05
It's ok
Quinnesha Johnson
2018-05
Good Store Good Serives
rick wyliee
2017-05
Rude staff and slow
Shoneteal Demming (Shan)
2018-05
People are ok
MargaritaA mejuz
2018-05
Good
Myrtle Cooper
2017-05
Good prices
Ma Malona
2017-05
People of color who are only going to waste time and steal
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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