Family Dollar

3.5 (190)

10747 Homestead Rd, Houston, TX 77016
(346) 250-6106
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Julio Lopez

2024-03

The place is very organized and clean, and the cashier is very respectful and helpful, but she needs more help because sometimes she is the only cashier available

Sharita Banks

2019-05

Very rude employees. Had trash in front of store so I told the salesperson got frown up her face and rudely said ok. I told her all rude and disrespectful then she wanna argue. I'll told her you you doing all like baby it's fine. Nasty store

Harmony Moody

2022-05

If I can give this store zero stars I would! šŸ™šŸ½ PLEASE DO NOT GO TO THIS STORE. IT WAS ROBBED AT GUN POINT WHILE I WAS IN THE STORE ON MEMORIAL DAY WEEKEND. I HAD TO HIDE IN THE BACK OF STORE, WHEN I SAW THE ROBBER WITH A MASK ON JUMP ON THE COUNTER WITH GUN, SAYING " GIVE ME THE ** MONEY"! I WAS IN FEAR FOR MY LIFE WITH OTHERS. I WAS HOLDING A LITTLE GIRL I DID NOT EVEN KNOW AS I WATCHED HER ALMOST IN TEARS. IT WAS A NIGHTMARE, IM JUST THANKFUL TO GOD THAT NO ONE WAS KILLED OR SHOT. THIS FAMILY DOLLAR IS DANGEROUS ā€¼ļø BASED ON PREVIOUS REVIEWS THEY BEEN ROBBED MULTIPLE TIMES OVER THE YEARSā€¼ļøIF YOU CARE ABOUT YOUR LIFE PLEASE AVOID ALL FAMILY DOLLAR STORES. I WAS ADVISED THEY ALL GET ROBBED. THE STORES NEED TO BE CLOSED OR HAVE SECURITY! IM STILL IN SHOCK ā€¼ļøā€¼ļø IVE CALLED THE STORE AND CONTACT CORPORATE, NO ONE CALLED ME BACKā€¼ļø ITS BEEN TWO WEEKS😠

G. Davis

2022-05

The experience was GREAT!!! The staff was very professional and friendly in my shopping adventure. Even though Yolanda was very busy putting out merchandise, she took the time to show me what I was looking for. Then when I got ready to check out, I come across Tina, who was just as friendly and helpful as Yolanda. Tina was very professional and fast in checking out. These two young ladies showed professionalism, great attitudes and friendliness while working. I'll be back to Family Dollar #10130.

Patrisha Thompson

2023-05

I just came in the family dollar with my family to get some items. I was trying to get a pack of tide pods that I honestly had no idea was behind the counter due to the way they were stacked near items you can get in the front. One of the employees, Ashley, told me to not go behind the counter in a rude manner. I can understand if a customer is not supposed to get an item behind the counter however the way they were positioned I didn’t know.my mother and I didn’t appreciate the way she talked to me and got into an argument with her and didn’t buy any merchandise and walked out the store. I will no longer be coming to this store location and would like to speak to the owner of this store location.

Eloise Modique

2023-05

I am very disappointed in Family Dollar. I ordered some items on Sept.5 the -2022 it was to be delivered to the store on Mesa Dr in Houston Texas. I never received the items as of today Sept. 30th. I contacted the store and they said they said they did not receive it. I needed those item and was not happy I did not receive them. I will not order again. Thank you. Eloise Modique - Disappointed

Barbara Lovell

2023-05

Said they open at 8, but it was closed. Won’t be back

Shi Thompson

2022-05

I’m just wondering why I stood in line for 5 minutes whilst 5 workers either walked past me or kept moving things around on the shelf. I’m not sure if everyone is blind to customers around them but that’s ridiculous. I also read a sign on the receipt machine that said ā€œDon’t touchā€ so while I waited for the cashier to hand me my receipt she walked away and said you can grab your receipt. There was just no concern for customers at this location and it shows

Joseph NgƓ

2021-05

Love this place. I go here often for daily items, and I’m gifted with a pleasant trip every time. I do see some reviews about bad customer service, but I’ve yet to see any bad employees. The workers I’ve seen here really put the ā€œFamilyā€ in ā€œFamily Dollarā€. I always get a laugh or a good talk as soon as I walk in. People can say what they want, but this place has the best customer service I’ve ever seen, and I’m not kidding when I say that.

Mary Taylor

2019-05

This is usually the place I stop at on Sunday mornings if I need to pick up a few things before church. This past Sunday was not such a pleasant experience. My husband stopped there to purchase something and I asked for a Coke. He tells me the Cokes are not cold so he tells the cashier. She tells him "What do you want me to do about it. Have a nice day." Not only was she unprofessional but also rude. I don't know her name but she was the cashier Sunday, July 22nd, around 8:10 am.

Ann Li

2017-05

Typical neighborhood store. Yes they are young, but very helpful. They could be doing worser that working, if you catch my drift. No different from any other FD. FD thank you for hiring our children. They are not dumb, u big dummy. In my Fred g voice.

Nahum Walters (Les)

2020-05

This place deserves 0 stars. The store is dirty inside and out. Employees seem very disinterested in your wants or needs. I thought walmart was bad but family dollar takes the cake. Today the store was hotter than outside. Apparently, someone stole the AC unit.

Sonia Blanco

2022-05

This Family Dollar has the best staff! Always willing to help. The only reason I am not giving 5 stars is because they are often out of stock with items that are on sell

Jed Mask

2017-05

Decent place to go pick up a few "snack foods" and items.Customer service is alright but management need more "positive" attitudes and demeanors.Store areas can be messy, "trashed" in some places, "cleaner" in others.Store needs complete overhaul in "improvement".It is what you make it ultimately though.

Karen Delgado

2018-05

Very unorganized and hazardous. Everything was everywhere, shelves weren't even set up. Lots of unpacked boxes and so many things on the floor. There were actually chairs stacked on top of more chairs, within the small aisles, holding more unopen boxes. There was a guy on his phone, talking and cursing, responding to his manager with, "huh?", three times, very loudly, before he went over. This store needs more attention.

Gwen Houston

2018-05

RUDE RUDE RUDE, the store was Very Nasty & DIRTY. Freight EVERYWHERE i counted four people on the floor non of which was working ANY of it and one cashier. It's a SHAME the way one of the associates responded to an elderly customer who simply asked where are the shopping carts?. A bald headed African American., (said what do you want me to do) and a black young lady said right behind his response IT AINT OUR FAULT THEY TAKE THEM. I have been living in this neighbor 3yrs this is my third time shopping in this store and each time has been a bad experience. I shop by my job clean well stoked and VERY PLEASANT ASSOCIATES. I am going to shout out to neighbors, co workers and family about this store. WORD OF MOUTH

Review Queen

2022-05

I definitely like the new Family Dollar near my home.Family Dollar has a lot of varieties of items in there from cooking and baking items barbecue items summer items chairs they have medicine if you get sick. They have a lot of things in there to really benefit you and it's a small community store that you can go in and shop for whatever your needs may be I like them.

Nye Gee

2021-05

Store is heavily stocked! Also has items that other Family Dollars around it doesn't have. Worker's are very friendly. I am met with a friendly greet right when I enter.

Angela Jones

2023-05

Always close, when open workers are not professional... why in the poor neighborhood our people just won't act professional.

Ayahna Gorrer

2022-05

I asked to pay for my items separately and cashier said ā€œare you using ebt?ā€ With an attitude, I never discussed my form of payment with her this was very rude ,also Apple Pay doesn’t work it’s 2022 all cashless payments should be available

MARY JR.

2023-05

I don't know his name but there's a young man who is very very respectful keep up the good work

Kathy Collins

2022-05

Quick and easy shopping experience. Friendly customer service. Selection could use some work but overall great, convinient store.

Karina Garcia

2023-05

Posted sign says they open at 8, but the store employees came out and told us they open at 830

Trish K

2023-05

Messy & cluttered. Only one register open on a Saturday morning. Unpleasant employees.

GJ BIRDOW

2018-05

The story is economical; but, it's over crowded! The aisles are extremely small items overstocked, clothes crunched together; it's just over crowded.

JAMES JOHNSON

2022-05

Is that a mattress? It's filthy outside, it makes lots of people not want to come in, it needs to be cleaned up that trash needs to be taken care of and the grass could stand a cut it's a shame

Paula Jones

2018-05

The store was very neat at the time. The cashier was very courteous and helpful. No long time to wait.

Cowboy A

2019-05

It's a beautiful store to buy merchandise do too the staff and customer service is so very very helpful

Carmen Santos

2018-05

The Cashier was nice and welcoming, however that manager or PIC (well im assuming she was the person in charge) she was extremely rude and disrespectful!!!

Humberto G

2019-05

Family Dollar with awesome I found a lot of things for a dollar even Coke productsable to get everything that I needed at the store it was awesome just going to one store and finding everything

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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