3.6 (345)
4002 Polk St, Houston, TX 77023
(346) 330-2054
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Prezirelli Banks
2024-03
The employees smoke weed on the sideof the store while gossiping about the customers. It’s an all expense paid trip of humiliation to someone spending their hard earned money. Their horrible with respectful responses and courteous gestures about items in their to say the very least!!!
ComaDrone :XIX:
2024-01
This store is horrible. The employees must work here because they love harrasing people and generally being in terrible moods. The older one with glasses is some sort of a witch. She prefers to work at night, so go by day for safety, especially with young children. However, the young ones during the day are no picnic either. Funny, most jobs people get because they enjoy social interactions or meeting new people in friendly ways, but these employees must attempt to fester their bad moods out into the world, and their means: Dollar General Employ.This store is a joke. Sadly, it exists.
marisol vasquez
2024-04
Store is always closed early like before 9 pm even do it says closing should be a 10
DoButter Xoxo
2023-12
Worst dollar general ever. Never stay open until the time they are supposed to. Looks like a tornado ran through that bish. How they have not gotten this store in order by now is beyond me.
Tabetha Lopez
2023-09
It was 8:45pm & I had the doors locked on me literally in my face by the security before walking in, although online says they are opened til 10pm. The employees at this location are beyond disrespectful. I was not the only customer trying to get a few things before the night was over. This location needs new management.
Kym Adams
2022-05
Moved in the areas a couple of years ago, and this store was a hot mess. The a/c was always out, the aisles were blocked with boxes, no baskets, etc. MUCH improvement has taken place, specifically over the past 6 months.Shelves are (usually) stocked better, staff is always friendly, the a/c works consistently.HOWEVER…we can’t seem to keep baskets in-house. That’s a problem when shopping. If customers could carry more than a few items in their arms to the counter, the store’s sales would increase dramatically, and we would get a better reflection of that increase. If the baskets are being taken, invest in those which lock at a certain point in the parking lot. Stop suggesting we use Kroger’s baskets. Get us some baskets, and we’d purchase more items. We purchase more items, the store gets better resourced.
Belinda Barreiro
2023-11
Product thrown about not in correct location on shelves and staff are rude and rush you and not knowledge only good thing is the convenience of the location
Nyesha Cornish
2023-09
Store closes at 10 but just left there around 9:50 ppand they locked the doors. They also open late too.
Jennifer Harding
2023-05
Stuff was all over the place couldn't get threw to the places I needed to be to buy my items. Just messy. Didn't have like anything I was looking for. But was fast in the line though. Just was unpleased. With the store.
Lila Millan
2020-05
Literally if management see this comment I would love to work overnight to restock the shelves. I mean I love this store. The prices and the quality products I buy here weekly are why I keep coming back. I was pleased too find many crafts I needed for a last minute retirement party.
Meredith Kathleen
2022-05
This is a small store, I only rated it a three because it’s sometimes not stocked- but that’s due to its location and it not being expansive enough to accommodate its high volume regular shoppers. Generally speaking, staff is friendly. The only exception is one of the 2 ladies working there; she’s pretty grouchy to all customers. I love the vibe in that store, however. They’re usually jammin some R&B OR hip hop, which I respect and appreciate while both shopping and waiting in line to check out. All of the cashiers- every single one- has been pleasant and had a great attitude. A young lady who i believe is rather new, deserves an extra special shout out...her name is Shamira and I was having technical difficulties using my card, which was apparently a little short of what I spent (which, of course is never pleasant and always at least a tad mortifying!!) without saying a word, she assisted in completing the transaction herself, personally, and I thought that was such a cool thing for her to have done. I really appreciated it and told her I would mention her active kindness in paying it forward in my moment of need. She has a great spirit and attitude, and I think we all need more of that, especially in these difficult times, it is truly appreciated. So THANK YOU, SHAMIRA, for having gone above and beyond for me, and providing excellent customer service... as well as being a compassionate and kind human being. 2 Thumbs way up on that! Overall, I give the store a three strictly based on us not having enough space to stock the supply that’s necessary for this growing area. Other than that, they’re doing it right and with a positive attitude that makes it a pleasure to shop there. I’ve bought groceries several times from them, rather than Kroger’s next-door, based on that fact alone.8-5-21 update!! I just upped its rating to 4 stars; they’ve improved their selection tremendously over the past few months! (And fixed the A/C, finally!! So yay!!)
Randolph Vincent
2023-10
8:30pm on a Wednesday I was told Closed but another customer or friend of the employee was inside buying stuff.
Joshua Ramirez
2019-05
Every time I go in here the cashier is on her phone talking.. Yes she greets and farewells, but between is talking on her cell the entire time.. The store constantly looks like its being renovated inside and is quite difficult to find what u need unless you go often and know the layout of the mess...
J San
2021-05
***DON'T GOT HERE!!***Without fail everytime I come into this store it looks like a tornado hit it. Nothing is ever organized and all around cleanliness is subpar.I'm not sure what the GM/Manager here is doing but properly training staff obviously is not on their list of to dos.P.s. the several times I've walked in here, the cashier is either NEVER wearing a mask or wearing it properly. Smh.
C
2019-05
-My 1st time at this store. No one greeted us.-Junky & unorganized store. Boxes, carts, random items were in the middle of the floor, blocking walkways, sticking out from the shelves. Safety hazards everywhere! The aisles are so congested that you can barely push your shopping cart. Looks like they have some potentially good products, but the store was so cluttered that I couldn't appreciate them.- Then some guy kept announcing over the loud speaker that "the store was under live video surveillance...keep hands where he could see them...will call police...blah, blah, blah". I've never heard that in a store before. I didnt mind the 1st few times. But after a while, it became bothersome. Don't ruin the shopping experience of good honest paying customers in an effort to deter 1 or 2 petty thieves.-Also, if he was live, couldn't he see how disgusting & hazardous the store was? He should've been announcing "pardon our mess, watch your step, be careful & thanks for shopping with us."-Cashiers were loudly holding private conversations & using profanity while checking out customers.
Angela Lopez
2020-05
This dollar general was recently in a armed robbery September 28 2019. I had just got into the store and not even 10 minutes after walking in we all hear 2 guys with hoodies and a mask demanding money while pointing a handgun to an employee. No one was harmed thank god but never again will I shop around this area. Keep in mind, it was in the daytime. It was around 11 something in the morning when this traumatic event took place. Stay safe everyone.
Charles Escobar
2023-05
9:40 pm they let a black guy in, I was behind the black guy they wouldn't let me in. They'll only help you if you're black here. They close at 9:.30 but they say at 10:00, unless you're a brother.
Rick Eastwood
2019-05
There is usually a line to pay. The store is messy there was stock all over the isles and very difficult to move around. The good thing is that I can usually find the things that I am looking for. I go here when I don't want to fight the crowds at the local superstore.
Jose Davalos (Cleaner)
2023-05
Good location of store I bet people walk out of Kroger and still go to Dollar General 🇺🇸
dee coleman
2020-05
Horrible customer service. The cashier didnt greet me even after I spoke to him. I asked the price of an on sale item and one of the other employees scanned a item with the handheld for me. The price was .30 cents but when I got to the register it was ringing up for $1.00. The cashier was rude when I questioned the price and wasnt willing to resolve the issue. He wouldnt even confirm with the other employee about the price difference. 1st and last time at this location.terrible service and a dirty.
Cheesurr FG
2020-05
They always have a long line. There are always big carts filled with boxes on most of the isles in it makes it hard to navigate through store. There is always one cashier but 10 customers in line. Very unorganized!
Edward Bell
2021-05
Not the best Dollar General. Always clustered up with boxes from merchandise that hasn't been placed on selves. Also, the A/C was off/out this past trip so it was VERY stuffy as well had a strange smell throughout the entire store. This is really a last option for me as it's the closets location to my job.
Angela Klehm
2021-05
Out of all size small and extra small clothing items. Christmas aisle totally destroyed and just disarrayed items in the floor just overall a messy store. On Dec 8th at 7:30 pm.
J S
2020-05
Why does this store *NEVER* ever, ever, ever!!!!! Have white T's/black T's , or boxer briefs for men? PS. Most men don't wear sizes medium to large either. Can we get some xl, 1x,2,x ts??? The whole dang isle is always unstocked. And the women's clothing in the back takes up mostly 2 isles.???....
Angela Smith
2019-05
Your one stop inexpensive last minute x-mas pick... Hat or headband?
Veronica Zarate
2020-05
The are always out of items. Not sure if they are short hand but their is always carts full of merchandise boxes in the back aisles. The can never keef there shelves stock. The store is very messy.
Landon
2020-05
It's exactly what it looks like, a dollar store. Need something for your car? They probably have something for you for cheap. Want some candy? Well they're all one dollar. They even have drinks if you want some.
Stephanie Booth dicesare
2019-05
It's a wonderful store they have so many different things. I'm usually heading to Kroger when I go there.many times I don't have to even go to Kroger because they have what I need there Dollar General.
Yvette Galvan
2019-05
Used to be well taken care its a mess in every isle, the floors are dirty and all you hear is the cashier complaining,, I used to like shopping here, but not anymore. They need employees who care about their job.
Nikki Nik
2023-11
Quick, easy and always affordable
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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