7-Eleven

Eva Morales

2023-05

I have stopped by the store in Horseshoe Bay store and have been ok with the service I have received , but Wednesday 1/24, was a terrible experience. Will try not to revisit the store unless I have to , You do not get further in life by cheating your customers. I hope whoever got the gas I paid for and I didn't, needed it . The clerk preset the wrong pump and refused to give me my money back , wanted me to just take the change for gas I didn't even get ,and didn't even take responsibility just said it was my mistake !!! Furious!!! Could have said sorry my mistake would maybe understand you know when you get busy but Nothing!!!! Not good customer service!!!

Dub Daddy

2022-05

I really enjoy this gas station, honestly the most friendly and kindest gas station you will ever enter, there is this lady that works there and she is so sweet to me each and every time I go. I always look forward to stopping by this gas station to pick up my favorite snack so far it is the only gas station that sells my favorite snack. I will always continue to come back to this store whenever I pass by horseshoe bay. Thank you for the amazing customer service!!

John

2023-05

Be cautious, My debit card was charged twice this morning.I called the store and spoke with the Owner:MgrHe told me that that cannot happen and that I was wrong and asked me to bring my receipt, The overnight employee did not give me a receipt, I told the mgr it’s on my bank statement and he did not show any concern with this and basically blew me off ,

Kelly Conley

2019-05

I visit them ever morning before work. They are on top of things when it's busy and they are an entertaining bunch. Plus the manager asked what is my favorite kind of monster and now orders extra white monsters so that they never run out. That is real customer service.

Esmeralda Hephzibah

2023-09

They don’t allow rrestroom use between 11-2… due to construction worker stopping by and purchasing lunch

Amanda Marvin

2014-05

I was passing through Horseshoe Bay and stopped at this 7-11 for some gas and a hot dog, just a normal day when the nicest most non-threatening gas station attendant helped me and picked out the best hot dog from the roller and told me a wonderful story about his childhood in Canada. I didn't really understand why they had a tip jar on the counter, until today!

Benjamin Smith

2019-05

Just bought some taquitos for breakfast because I didn't have time to stop any where else on the way to work. Realized when I started eating them after I had already left that the food is COLD! You should NOT be serving this to your customers! Someone could get sick!!!!!

Yakker

2018-05

I pulled into the parking lot as did other customers. With other customers going in and out of the gas station I attended to a phone call in my car. I used my phone for about 15 minutes and just as I was about to go in to the gas station 3 police cars surrounded my car. What an epic dingleberry... They called the police on me because I was sitting in my car.

Cristele Richins

2024-01

Super nice, clean, and quick in and out

Greg Preece

2020-05

Smells like burning plastic every time i go here. Im not coming back until they figure it out. Smells so bad i cant breath. Its also dirty

Paul Atilano

2020-05

Super great store and super great employees wish they had chamoy pickles at this location.

Derek Potts

2016-05

Nice employees, but gas is overpriced. Exxon down the street is 20 cents a gallon cheaper.

Blake E

2021-05

masks required for customers but the Male Manager was NOT wearing one.

Jordan Freindlich

2022-05

Deb was wonderful. She is the pinnacle of customer service!

Marcus Amato

2022-05

Great store , great service and great ownership!!! 🤠🏡💪🏼🙌🏻👏🏻👏🏻👏🏻👏🏻💯

Mitzi Logan

2021-05

Super clean with friendly staff.

Robin P

2022-05

Great service in the evenings!

Traveler

2021-05

Good coffe in this place