Big Lots

Dhamini Raparthy

2024-01

Everything is just more than $3 dollars and moat of the items always end in 99 so it gives us the illusion that it's less.

Bren Leicht

2023-10

They were rude and unconcerned and treated me with disrespect. The customer service person I called was difficult to understand and was sorely under trained. She gave me misinformation and was not in any way helpful. The store was dirty unorganized, hot and empty. The Beaumont Big Lots is not like this at all. I won’t go back to this particular store again.

Bridgette Ojo (Brie)

2023-05

For such a beautiful town, the Sunday crew, not so much. I was in a long line of patient customers, which is fine. What was not okay was that there were two workers at the register and only one person was actually checking people out.The other guy was just standing around looking and pretending to appear busy. He didn’t care at all; there were elderly people, etc.It’s just rude- do better and be considerate of others. People spend their hard earned money and deserve respect.

LINDA C

2023-06

This place always miss charges you on sale items. I have gone 2 times now and had to return. It times as the cashier didn't catch the sale items. Getting rediclous really. If you are asking why don't I catch it. It's because you can't see the amount on the cash register like you can at other stores. It's too small to see and I usually buy a lot so I am busy emptying my cart. Always a wait in line here too.

QueenB Thatsme

2023-07

UPDATE 7/1/23: For the past year, I have limited my time at this store because it's always a problem redeeming their coupons. I went in to use my 10 dollar birthday coupon on the day of its expiration. Before even shopping, I attempted to ask the cashier if she could tell me if I had to spend a certain amount to get it. She seemed EXTREMELY UNWILLING TO HELP and actually expected me to wait while she played around (no customers/ no line) on the computer. After a few minutes, I began my shopping as I was pressed for time. Got to the register, things were coming up with a different price than what was shown, so I did not buy them, (though loss prevention would advise that those items should be given at price shown on display, otherwise it's false advertisement). The young lady was still thinking them up, stating that she did not hear me. At the end of sale, I gave her my cellphone so that she could see my coupon that was sent to my email. She said it was not allowing the coupon. I offered my actual card, she said she verified the account. I gave her my driver's license(showing my birthday). Iasked for a manager repeatedly. Another worker in a black shirt offered to help and told her coworker to ask their other coworker. So, after about 10 minutes, the young lady in the black shirt finally decided to ask the lady in the orange shirt for help. The lady in the orange shirt specifically stated, "call Tina bc a lady was in here earlier and her birthday was 6/6 and Tina had to go in and do something to give her her 10 dollars off". They called Tina and all Tina could say... "the only thing" she could tell me is to "call corporate". What was the difference between myself and the other lady? And who works without a manager or acting manager on duty?? Frustrated, I said I would just pay bc I had to go. I was insulted when they asked if I would fill out a survey for the young lady! That seemed more important than customer satisfaction! I told the young lady to forget it, that I didn't want to purchase ANY of the items. Smh nearly 1 hour in this store to walk out with NOTHING. I won't be going back until customer service is MUCH MUCH MUCH better...i walked next door to FAMILY DOLLAR, got exceptional customer service, spent twice the money, got everything I needed plus some! All with the same credit card the young lady couldn't get to go through at BIG LOTS! TRUST ME.... I WILL BE CONTACTING CORPORATE! Please note that my 1 star is because of the cleanliness of the restroom. Great prices and selections

Richard Robinson

2023-09

Pretty good for a big lots, half of the lights were off which wasn't very welcoming or pleasant but the workers were pretty cool.

Cynthia Bailey

2023-10

Clean store. Friendly employees. Well stocked. Good prices!!

Christella Mendoza

2023-09

Great customer service, good deals and I found everything I went in for

Ms Dee

2023-05

This store needs remodeling BADLY, lighting is dim, floors dirty, roof leak stains and appears to be caving in, the refrigerators are leaking bad and Employees trying to soak up water by thrown rolls of paper towels on the floor. The crazy thing this RAGGEDY store had the nerve to increase their prices like other locations.This is very sad how this store location has gone down in 8 yrs.😱😱😱😱

Belle Delaquincy

2023-05

I love BIG LOTSI was there to purchase two new patio chairs with cushions thatI saw in the ad at 50% offGreat deal and I had a 15% off coupon too.I am completely happy with my purchase

Barbara Clayton

2024-03

Love Visiting The Store

Alicia Villegas

2019-05

Love big lots store! They always have great prices. Was not too fond of employees reorganizing and blocking walk ways but other than that I cant complain! Cashier was so kind and welcoming!

Elizabeth Spears

2024-03

Friendly and well stocked

Deborah Humphreys

2023-05

Everytime I go to Toasted Yoke. The staff are always warm and welcoming they remember you're name if you go very frequently 😉

Robert “Shakey Bob” Bailey

2023-05

Best Coffee ☕ pod deals, 80 Colombian pods for $24.95, and other varieties too. They always have something different in the store and whatever season or holiday products your looking for.

susan thibodeaux

2022-05

Love BigLots, they carry a wide range of different types of merchandise! Makes shopping for the casa, fun! Many seasonal idems as well! The only reason I give them a four is the store could be alot cleaner!

Richard Chesson

2021-05

The staff here are laid back yet very friendly and helpful. Store has a wide selection of everything you could possibly need to pump your crib! Thank you Big lots for being in our area.

bigcrabrob

2020-05

This store may have most of what the other locations in the area have, but the layout is not as good and the facility is much older. Watch your step as there are some areas where the tiles/floor are not level. Over all a good store, just not as nice as the Orange and Beaumont stores.

Steel Wulfo

2023-12

Good place to shop.

Linda Hebert

2022-05

Just too slow at checkout. I know we are having problems with getting merchandise but store isles are full of products and trash. Maybe next year there will be more available.

David

2018-05

We always enjoy shopping here. They have good prices, quality products and helpful staff. Whenever there are seasonal items available, I think Big Lots is the place to get them because of the price and availabilty.

Betty Raven

2018-05

I love Big Lots! The workers are friendly, the store is always clean and the location isn't hard to get in and out of. O, lets not forget the prices. Good deals here!

Kimberley Kimbrough

2023-07

Friendly service and I was greeted when I walked into the store.

eve heard

2020-05

This store has really improved since I moved in the area. Nicely stocked, clean, very friendly associates and some prices are better than the competitors...I do recommend

Rose Griffiths

2018-05

This is not a store that you want to drive to to get a very specific item. It does have good prices on random everyday items. Staff pleasant.

Melyni Revia

2018-05

It's convenient to my home, but I don't frequently shop here, because I honestly think I can find better prices and quality at Wal-mart. The exception might be when I venture in at Christmas time. I can find a variety of stocking stuffers and prizes.

Kristen Bares

2022-05

Still plenty of stocking stuffers etc for Christmas, my cashier was fantastic and so polite, my favorite store for special things!

Glenda Boe

2017-05

Low prices,great selection, friendly help and the store in Port Author Texas is always clean. Always enjoy my shopping experience just wish there was one in Beaumont Texas.

Dan Low

2020-05

The people are friendly and helpful. The store has a great assortment of all kinds of things at really good prices.

Tina

2019-05

I'm always surprised with Big Lots. I have found cute home seasonal decor. Decorative coffee mugs, kitchen towels for decorating or use for a gift, etc. I've even found cute coffee inspired bistro tables for my cafe at an affordable price.