Petco Grooming

trang hoang

2024-01

Staff were friendly and great with my pup. It’s a small place though so the barking dogs in the kennels are right next to the grooming table. I was told that end of day is less busy if you want a bit more privacy for you furbaby.

Tammy Palmer

2024-03

Molly was reluctant to go inside for her grooming but I picked up a very happy and energetic little girl after her grooming. Thank you to thee grooming staff for making Molly's experience a great one. She loves her bandana :)

Carl Clause

2024-03

We had our pup cleaned for the first time. The young lady was awesome. While our pup was being groomed, the young lady in the store helped us purchase items for our new pup. She couldn’t be more helpful.

Chriss D

2024-04

They did such a good job grooming my Bailey! I used to go to petsmart and this mistreated my dog. So I gave it a shot. I’m happy that I did!

Judy Tiller

2024-05

I am always happy with Petco. Been going there for years. They are always good to my "fur" babies.

Angie Garcia

2023-08

First time having my dog groomed at Petco. I am overall content about my dogs grooming experience. They only issue I had was that my dog and I both waited over an hour before she was finally groomed and im only about 20 minutes and my dog was ready for pickup. I have a French Bulldog and being a bracheocephalis breed, the wait time was not acceptable and my dog was in a crate waiting way too long to be contained, especially with the weather being 112*! We will probably try one more time before I decide I will bring her or not again. We also had an appointment but that didn’t matter either. It was just way too long of a wait for me and my pup.

Brian Staley

2018-05

I have raised and trained dogs since I was 15 years old. I'm 50 now. I have been a Petco Customer for 16 years or more. I have purchased all my dog’s food training aids and other pet products from them. I have not begun using Petco's grooming services until the last 2 years after moving from my home state of NC to Texas. We had a private local groomer in NC. In this move to TX. I was not able to bring all my dogs with me. I brought my own personal Service Dog "Sasha" with me. Sasha is a pure bread Black Labrador Retriever. She is now 13 years old.Sasha being 13 has some expected health issues. She has food allergies, so she is on special diet. She has arthritis in her hip joints and some small signs of hip dysplasia as is to be expected for a dog her age. She is being medicated by her Vet for all her health issues.Upon moving into our current apartment complex, she picked up a flea infestation. We found out about is as we took her to Petco Grapevine to have her bathed and groomed. Their "Groomer" informed us this one time that she was not going to do anything further than bathe her, that she was suspecting that she had become anemic from the fleas. This worried me so I took her to her vet the next day who tested her and ran PCV/CBC blood samples as well. My vet said she is fine.No Anemia and no heart worms or any other type of parasite. Now having this report form my vet I tried to schedule her for another bath and nail clipping - They refused to see her. They say their "Groomer" who is NOT a veterinarian says her health issues are too degraded for them to see her. I explained I had a report of good general health from my Vet discounting their so-called diagnosis.Petco has decided that they will no longer work with my Service Dog based upon a young girls (groomer) vast experience with animals despite the lack of her non-existent veterinarian education or degree. I was told that despite the physical report I have from my vet - they (she) would still have to evaluate her for service - the same NON-Veterinarian person who THOUGHT she had Anemia.... So, taking my animal to the vet was a waste of my time and money. They had already made up their mind they wouldn't see her again. OK this may be their prerogative but, I will Never darken the doorway of another Petco as long as I live. I don't know how many decade+ dedicated customers you can lose before it begins to impact your business bottom line but, from some of the other reviews I have read on Petco from other internet sources your well on your way to having to close your doors in defeat.I say if you’re going to make these decisions get someone who is at the very least, qualified to make these diagnoses.

Cameron G

2023-05

I've used petco about 5 times to groom my dog. The products they use are great and my dog is always very clean and soft.Unfortunately, they don't follow directions. Of the 5 times every time I've asked them not to trim her tail. Only 3/5 listened.

Michelle Lloyd

2023-05

The great people at the Grapevine Petco take such great care of my two Shih-tzu's. They pay close attention to our preferences and always communicate with us before making any changes. All of them are friendly and great with animals

Victoria Crews

2022-05

It took 2+ hours for a bath (no cut) and brush. The groomers didn't have masks on and then I saw the girl who groomed my dog WIPE HER NOSE...AND THEN PICK UP MY DOG to dry her. I take COVID very seriously and went to Petco because Rue desperately needed her nails cut, but I can't come back after this. Then when I asked her about the kennel (because I didn't know the use the kennels dry them) she caught an attitude with me. The manager was so nice and gave me 20% off of each of my services.

Jenn Whetstone

2021-05

My dog hates baths. Well, baths at home.....She LOVES going to visit the ladies at Petco grooming!!! She gets so excited when we arrive and is just as happy when I pick her up. She always looks great and her coat is so soft and silky. They always let me know of any possible health issues they find when they bathe her. I haven't had a negative experience here and I have been taking my dog here for over 2 years.

Gary Mills

2023-10

Good experience. They did a great job on Bogey’s groom. He looks so cute!

Jacquelyn Bennett

2021-05

Coco has anxiety issues due to being used for breeding and locked away in a puppy mill. Despite Coco being challenging, J’Lin still managed to complete the list of grooming tasks! I was super surprised and let the ladies know that if something couldn’t be done I understood due to Coco being difficult at times, but I got her back more clean and gorgeous than I expected ! Thank you!

Patty Rivera

2022-05

we dont like the way how Violets nails were cut. some are very short and other ones are long! We hope that thge next nail service will be nice and with not rush. Thank you

Linda Kolker

2020-05

J’Lin did an amazing job cutting Luke’s hair. Both of my dogs were happy with her. They smell delicious and feel so soft!

Faith Taylor

2022-05

Camille is the absolute best and does an amazing job! Everybody is so helpful can kind always trying to make sure you get the best . Even the cashier trys to you get the best possible deal for what you want or need.

Ismarie Serrano

2021-05

We both were assisted amazingly well, and my baby was not even nervous after coming from the back (like he used to be when I would take him to PetSmart) Cheaper with better service? Of course, sign me up!

Sony Martin

2020-05

we have been using Petco for a number of years now. unique is used to going she behaves well and she is so happy after she had a bath I think she looks forward to it now. we don't have to spell b-a-t-h anymore.

John Hale

2024-04

As always great care and concern. Thank you.

Duff O'Dell

2020-05

The technician was wonderful with my dog, Happy....she is an older Maltese (11 or 12, we don't know for sure because she was a shelter animal adoption) and was very nervous....I think her name was Stephanie but I'm not sure -- anyway, she was very patient and caring of Happy....she took her time and did her best not to make her nervous....I really appreciated her care and concern of my sweet pet.....thanks!!!

Emmilee Cassell

2020-05

Haleigh is ALWAYS amazing with our “grouchy and dramatic “ pup! She listens to our requests and concerns and delivers the best schnauzer haircut!

Alan Judycki

2021-05

J'Lin is the best dog groomer we ever had and will continue to have Champange groomed with her.

Breanna Hampton

2020-05

Very nice groom, no complaints, no issues, looks great, feels great, sweet groomer who take great care of my doggy

Kay Hunt

2020-05

Nala looked and smelled wonderful. She always gets lots of compliments.

Dave Zabriskie

2021-05

Haley does a fantastic job. She handles Bella with grace.

Mark Davis

2021-05

My dog was clean and her nails were done correctly.

ADRIANNA TRUJILLO

2023-05

Not good 😐 bad hair cut every single time.

J C

2024-04

Super nice!

David Jones

2022-05

Amazing job, my dog loved it and looks great.

Yvonne Sicina

2021-05

Received excellent grooming services for my Frenchie.