Big Dog Pet Supply

4.2 (54)

751 Port America Pl #420, Grapevine, TX 76051
(817) 527-7771
bigdogpetsupply.com

Claimed
Pet supply store

From the business

  • Small business

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

M Scheer

2022-05

$173 for my golden doodle to be shaved is RIDICULOUS. I was charged an extra $40 for matting when all they did was completely shave her. Never again! I’ll go to Earthwise for $85 even though it’s farther from my house. I don’t even spend $173 on my own hair!!!!

Cory Cockerham

2023-05

Showed up close to closing time after getting off a 10+ hour international flight and our dog NEEDED a bath before the next leg of our journey, they were graciously willing to reopen the diy dog wash station so we could quickly wash him up! Great price, quality customer service! Highly recommend and would refer anyone looking for sure.

Keitha Russell

2023-05

Everywhere in her town, I cannot buy the food that my dog eats because of her allergies. I went online and found this company that said that they had it. It's $70 a bag almost and I ordered four bags to be safe. Thrilled that I finally found somebody that carried it. I then received a call back that they are just a "Front" the store and they then have to place the order with their warehouse. Once again, they have none of my dog's food. Disappointed to have the order go through and think everything was going to be fine, and then get a phone call that it was not available. They need to update their website so that it is correct with their warehouse.

Lissa 9

2022-05

As you can see our Sunny is more than just a family pet. I love taking her to the ladies here they are very loveable and do a great job.

Meredith Martin

2020-05

Decided on a whim to take our new poodle mix rescue to check it out and get a bath. Wow! Such nice folks and helpful!! The groomer took the time to show me what brushes to use for poodle hair, how to brush and check ears before bath, and how to use all the equipment. It was so easy and dog looks amazing! I highly recommend!!!

Kathleen Pollan

2020-05

I cannot say enough wonderful things about this business. The owner, Jennifer Williams is truly a special lady. I have spoken to her various times since she opened and she has always offered great advice. Most recently, I went to her store to find the best food and supplements I could for my dog Willow who was diagnosed with terminal nasal cancer. Not only did Jennifer give me great advice for both Willow’s current state and her potential state in the future, she truly cared. This has been such heartbreaking news for our family. Our sweet girl is much too young to be battling such an awful disease. But even in this troubling time people like Jennifer remind you that there is good in the world. I brought Willow back for a bath and Jennifer even stepped in to give her a good scrub down, lots of love and extra treats. My gratitude cannot be expressed but thank you.

Gary Kraun

2022-05

I would think very hard before using this company. I see mostly good reviews and I can only guess that these are people that received their goods undamaged. If for any reason your item comes damaged, do not expect a refund or return. I received a box of biscuits with all but a few intact. I called and explained the condition of the item. I was told by the man that answered to send an email as he needed it in writing. I had requested a return label and of course a refund. After resending the request 3x I called my CC company and disputed the charge. I was not charged for the item only do to my CC co. I’m holding what it should look like.

Ken Bush

2020-05

I took my dog here for a wash. It was clean and very convienient. It was only $10.00 to wash my pup. I will be back soon! They do provide soap but you may want to bring some of your own.

Ginger Martinez

2020-05

Very friendly staff. The self bathing station for the dogs is clean and they provide everything you need. The only downside is there isn't a place to hold other dogs if u are attempting to bathe more than one. Other places have kennels for holding so it prevents multiple trips or chaos for one person. I browsed the products and they are about the same as other places like this.

sonia flores

2022-05

The entire staff is super helpful and friendly. They took great care of my dog when I dropped him off to get bathed and groomed! I will be coming back for sure!

Maxxita H.

2021-05

Took my puppy for a nail trim, and they were the must friendly people. Very helpful and care for my dog. They not only have grooming services, they have a great little Dogie store. Support small & local businesses and shop here.

Paul Schaus

2022-05

Ordered food for our pets and stated they that had ample supply. Received an email two days later that they did not have enough stock to fulfill the order. They were already charging a premium for the food - somewhat surprised they had no control over inventory.

Sharla Tinsen

2019-05

Sparky and I are loving it! Self-serve bath and great bones, our new place. The same pricing as other retailers and even better because of the personal atmosphere and service. Love to support the local small shop owners, this is your place.

Kassie M S

2023-09

They need to update their location! Drove 30mins to find out they were closed then drove 15min to the “new location” that was in a industrial area and still couldn’t find the pet shop.

Meghan Donnelly

2020-05

They have all the holistic brands I'm looking for in a non overwhelming environment near my house. They also help me wash my dogs there. I have 4 pets and not much free time so I obviously love this place and love to support local.

Tom Robbins

2019-05

Was excited to come try the self-service bath station, only to find that it must’ve been a slow day, because the lady showing us where things are actually gave our dog a bath. That’s great...if that’s a service you’re seeking. It’s not what we expected. Better luck next time, perhaps?

Betsy Ross

2019-05

Great service, great product selection and the self service dog wash stations are so nice and easy to use! The staff is so friendly and goes above and beyond every time we visit. Love this place. 🐶🐕

Smarley Girl

2023-05

I take my doggo every month for a good bath. I love that I can take my time to get her good and clean. Great products and supplies

Tandra Davis

2021-05

This place is amazing, Larry is very friendly and beyond knowledgeable about many products they have!I used their self-bathe survice and it was easy and pretty inexpensive! Thank you Bones and Bath!!

Innovator_crush

2022-05

Best place for grooming and bathing my dog. They have all kind of food and treats i need for my dog. Its just one stop for everything!!!

C H

2024-04

No bueno don't waste time

L Canino

2019-05

Owner is very helpful, everyone I've met is informative. Glad for a place to go bathe my dog other than my house.

Lesley Leahy

2020-05

Great customer service. Love the do it yourself bath. They have everything you need. Very clean!

Lucretia Witt

2020-05

Love this place! Everyone is friendly. The facility for giving the dogs a bath is awesome!

patty m

2019-05

Very knowledgeable and helpful! My dog is far less stressed getting bathed here versus a groomer.

Tanja Bell

2022-05

Great staff and very good dog washing station. I will be going back.

M C

2021-05

BBPC bringing that mf heat 🔥🔥🔥Great job! Cyrus loves his haircut!

MasterMind

2020-05

Come for the bath area for $10 kinda pricey but at least they have soap, brush, clean towels and a dryer.

Jennifer Vasquez

2019-05

Very informative and extremely pleasant! Looking forward to visiting for all of our doggie needs!

Matthew White

2023-05

No working pet dryer for the wash station.

Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday Closed
Sunday Closed

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet