Kroger

LYDIA HOLGUIN

2024-02

I love shopping at this location because it's very neat, clean and well organized! I can easily find what I'm looking for. I can assure you that ALL the people working in there are very kind and respectful. Every time I've asked for help, no matter what time or day it is, they are really nice. They've greeted me and helped me with a smile and that makes me feel very welcome! Thank you to all! This is indeed my favorite place to go grocery shopping!! Plus they always have a lot of savings and things on sale! 100% recommended!!

Anya Gilmore

2024-02

Yes I had a pleasant experience with in the store on 01/09/2024. The cashier was really pleasant but no shopping cart was not in the store you had to bring your own cart in.

Tracyne Ashby

2021-05

The isles are wide and the place is always clean except for the bathrooms, they smell very strongly of sulfur.

SG RENEE

2023-12

I been coming here for over 10 years I love my home store I really do but I am SooOOOO sick of the shopping carts!!!! They are outta hand! Litterly all of them are broken

Honey Bee

2023-12

You guys need at least 2 people on Guest Services. You have Spanish customers and English customers but no Bilingual agent at the desk.It shouldn’t take 20 min to get service.

B C

2022-05

So according to a employeeShon the manager told her that I could not make an exchange! That I had to go to the store where I brought the items !How ridiculous is this.More negative star ! Really this is the second time goin to this store and they are just so rude !!!!

Veronica Lindero

2024-02

Love Kroger and the atmosphere everytime I visit, everyone has smile on their face and they are so helpful

L Bates

2023-12

Customer service is supposed to close at 8pm instead they were closed by 6:30pm on a Saturday. Meanwhile other employees said the clerk handling customer service desk was working pick up. Grrr

Lois Spikes

2024-04

Great place to get lost in isles are too long and not wide enough for 2 carts

Tony Jackson (ANY 20)

2023-08

The last several times I've gone into the store, which is the closest to my house there have been 0 cashier checkers it is nothing but self check every time. for this reason I will no longer be shopping at this grocery store. I'll run up for a gallon of milk or sugar but I will never have a full shopping cart again. I don't want to deal with looking up a product, waiting for someone to come check my ID, bagging it all up myself in a very small area. I'll go out of my way.

Suzelle Sulak

2023-09

Definitely worst Kroger location I’ve ever visited. The place is extremely run down, unsure if it’s dirty or just falling apart. The selection is not great, low stock on a lot of items. There’s almost never actual cashiers and the self check out line is pretty long on a weekend because of them not having cashiers.

Adan Garza

2024-03

Does this Kroger ever answer the phone. Called 3 days in a row and nobody picks up.

Niv Will

2023-07

This is the worst Kroger location I've ever been to. They are always out of stock on basic items. They are not organized and place products in front of the wrong tags confusing customers. I had an issue where the morning manager wouldn't honor the correct price of the correct product because it was in the wrong spot. That is unfair to the customer and will also be brought to corporate.

Nikkita Martino

2023-06

The spectrum sales people are getting really annoying. I come here to grocery shop and get in and out, not be sold internet by aggressive sales people. The last three or four times I've been here I've watched them literally follow people around the store and comment on things in their shopping baskets. Kroger let your customers shop in peace.

Gabriel Martinez

2024-02

Had prescription that Walgreens did not have and I needed.

Lisa N.

2024-04

Grest place to shop with friendly staff. Good and fresh produce

Nina Khoun

2021-05

Poor customer service. Self checkout line super long and only one worker open for one lane. The manager was aware of the lines but continued to play on his phone for 10 minutes. The worker monitoring the self check out was horrible. Totally blew me off when I asked him a question. He walked away from me to go help another customer and didn't even acknowledge me at all. I then hollered at him that I would call corporate(which I did) and he still ignored me. I will not be returning to this location. The workers and manager are very unprofessional and do not care that the store is failing. Good day!

Laura Harrel

2023-05

This store is small but has a lot in it. Usually a fairly busy place. Wednesday afternoons are extremely busy when the ad for the week is out. Nice friendly folks work there.

Christopher Pendell

2023-05

The prices are outrageous , however I blame that on the current criminal administration that has manipulated the voting system and is currently occupying government offices. Prices go up every time I go grocery shopping. I live near this Kroger and would rather drive down I-20 in Arlington to WinCo. Even there prices are affected however they are still the best if you're spending a lot on groceries . I agree also this Kroger is not very clean at all . Poor management and lazy associates

NJ Carr

2023-05

Hello on June 16th I placed a order online and was submitted with the anticipation that I would be able to have someone pick up my order since I am on bedrest for the next six weeks and unable to do the shopping myself. I received a call from your store associate named Melissa. She explained that my order was cancelled due to your system crashing. She stated that I would be refunded and that I would have to redo my order the following day. It was a little frustrating however, appreciated her taking the time to notify me. She called me back again, minutes later to ask me to please resubmit the order since the system was back up and she would have it completed today. Unfortunately, when I resubmitted the order it changed the date of my order to June 17th. Melissa showed concern and empathy for the system glitch and stated she would do all in her power to complete the order for me. I wanted to let you know that Melissa has gone above and beyond for this customer and I am very grateful for her wonderful communication. Customer Service has become a thing of the past, but Melissa has that awesome quality and I just needed to share my experience with you and hope that her manager(s) see this comment and give her kiddos for all that she did. Again, I can not express enough how grateful I was for Melissa helping me overcome the issues I had with my online order. THANK YOU MELISSA!!

Mike Kessler

2022-05

Was confronted today by a security person by way of him yelling at me across all the check stands that I had to have a mask on. Over the speakers in store broadcast recommends wearing a mask if you are vaccinated. The sign on the front of the store says the same. The lady at the checkout stated that if we didn’t like it we could leave and that her name is Victoria should we want to report her. The security person walked by three non white customers to get to me that did not have a mask on. I’m white incidentally and a senior. We spend a lot of money weekly and should be treated better. Anyone should. If you are a customer and a actual mandatory mask policy is in place then approach the person and speak to them, don’t call them out by yelling across the front of the store on a Saturday morning.

Roy Calderon

2022-05

I only gave two stars for a couple good workers in the day shift evening shift is gets my blood boiling. This place is old and neglected, bathrooms are disgusting and the place feels dirty. Self checkout is no good and rude, not good customer service in my opinion.

Josh Logan

2018-05

Their prices are amazing. Their produce is always fresh. The deli food is perfect. And best of all their meats from the butcher are pure satisfaction well after I marinade and grill them to perfection. Then again I wouldn't be able to do that without the meat and seasonings I get from here.

Lovie Michelle

2023-05

I'd give it 4 stars, but I'm tired of being solicited when I'm trying to grocery shop. When I'm trying to buy food for my family is not the time I feel I need to change my electric company as well. I don't know why this has become a thing.

Dr Brit Jenkins

2021-05

Dr. Lauren, the pharmacist is such an angel! I came in last month to get my COVID-19 vaccine and then returned today for my second dose. Lauren was so kind and friendly both times! She called me a few days ago to help me schedule my second dose so that I can stay current and protected while taking care of my patients. I can tell that she really enjoys her career and that she's an excellent Doctor! I was a little nervous today but her calm and caring energy was so reassuring that everything would be fine! When she gave me the vaccine, I barely felt a thing! Excellent technique! I thank God for placing this angel here at this Kroger pharmacy location!

Mary Jaramillo

2022-05

We got a cashier named Anita and she offered the worst customer service in my life. She didn’t even greet us when we came to her line and was very cold towards us. I went with my sister and we both went on the same line, we both had sprites and she didn’t allow us to get it because we supposedly had reached our limit. However we were paying separately and were within the limit for each customer. She gave us attitude when we explained that we were individually paying and that we had each gotten sodas for ourselves. We ended up having to leave the sodas to avoid the drama. Y’all need to have better employees with better attitudes and aren’t as rude as her.

Anna Becker-Miller

2023-05

I would like to share a big shout out of thanks to Maria in the bakery department for her professional assistance for handling a difficult situation while preparing my order for my granddaughter’s birthday cake. It was exceptional and so was Maria. Thank you,Tom Miller

letter G Letter A

2022-05

12-19-22 The self check attendant was repremanding me for entering the wrong code (plu) seems they are eager to bad mouth customers. I do not recommend this store. Plus what's with this employe hiding his other eye behind his hair. It makes him unprofessional, plus he's attitude needs a overhaul!

Gary Golden

2023-11

Lemons the size of golf balls. Do better Kroger or don't do at all.

kari b

2021-05

Always dirty looking. I've yet to have met sometime nice. I live 3 minutes from this location and rather drive to the one off 20 and Great Southwest for a much cleaner and friendlier experience.