Family Dollar

Jennifer Jen

2024-01

Never fails, The shelf label always has a different price than what the register reads. An employee there that I did not get to read her name on the name tag she (has freckles) and she does not have customer service at all, she was behind the register speaking with another coworker and I (the customer) waiting to get checked out had to wait to get check out when she is already behind the counter. She then decides to call another another employee to come ring my items. Not good at all, hope it gets better.

L Bates

2024-01

Today while shopping I purchased a 10 oz bag of sweet and salty trail mix. The shelf label read $2 but it rung up as $3.10. The cashier refused to credit me back the difference saying the price went up. I showed her a pic of the shelf price and she repeated that the price went up. I said, aren’t you supposed to honor the marked price? She refused. So I simply asked for a full refund. $1.10 is a big difference in todays economy and it’s sad that a customer can be lost due to an error on the part of family dollar. They need to do a better job of accurately labeling their products and setting the right expectations for their customers.

Toretto Johnson

2020-05

The service was great and the store was fully stock. Customer service was wonderful helped us find everything we were looking for and told us about new products they had. The cashier he was very helpful when we were checking out letting is know about a few other new drinks. We tried the snapple and it was really good.

Skylar Fuentes

2023-05

Usually I have no reason to complain I go here a lot and never had any problems with this location, but I went to this location today and had a worker get mad because I asked her to ring me up separately from someone, the whole time she gave me faces and an attitude, I don't know why she would work there if she's that miserable like just quit, her name starts with a D she knows who she is, and even with all the attitude she gave me I maintained a good attitude towards her. Hope she has the day she deserves!

Isabel C. Gonzales

2023-10

Great Customer Service. Thank you Ms.Phyllis and Ms.Sandy for going over and beyond. God Bless y'all more.

Towanda Clark

2020-05

Hello all my name is TOWANDA I'm a respiratory therapist at one of the local hospital here in Dallas TX. Today I worked my 6th shift straight because we have been so short also today I started my monthly cycle. I didn't let it interfere with me caring for my patients because their fighting to STAY ALIVE💓💓 so i could endure the cramps associated with that to help them continue the fight. After work today i stopped in family dollar to pickup pads after standing in line while the manager try to fix the card reader i asked if she could just open another register she interned YELLED back at me that she was working NOT playing I then told her that it's not safe for people to be in here breathing in this recalculated Air this long without a mask she then told me I could leave and if i didn't she would call the police i told her to CALL them I've done nothing wrong so she did I waited there for them to arrive during that time she became VERY AGGRESSIVE ....when the police arrived I let her speak first afterwards he asked me what happened i told him and asked him to get the corporate# for me and the store # which she would NOT give me I never write reviews nor would I EVER want to see someone out of work but I do feel like Phyllis the manager and Serena the cashier needs some EDUCATION and should learn some consideration for others...SMH FAMILY DOLLAR IS THIS HOW YOUR EMPLOYEES TREAT HEALTH CARE WORKERS😟😟😟😟

Ross Janes

2020-05

Quick stop to check out upcoming Holiday items. Found several clearence items and briwsed for ideas. Place relatively clean and well stocked. Staff courteous.

Josh Cribb

2020-05

They had food in the freezer items that were one year old!!!!

Jesus Gonzalez

2023-05

Very rude cashier!

Phillip Birdine

2018-05

Family Dollar isn't there but oriellys is.

Paula Benson

2019-05

Excellent customer service