4.5 (542)
1620 E Broadway Ave, Gladewater, TX 75647
(903) 845-5787
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shirl
2024-04
The lady that worked the cashier on yesterday she was very rude.she act like she didn't want to check me out in start making Noises like she was tired.i forgot my phone at the Register and when I asked her for it she lied and said she didn't have it but she did she got made about what I said to her in put my phone in water..in she's gonna pay for it she just don't know...
Gary Riddles
2023-12
They always have whatever I’m looking for & the employees are always so friendly and helpful
Kara Snow
2024-02
This is my favorite place for plants and trees. Its nkt huge or as large a selection as some places but they plants are always healthy and great prices.Jan 2024...I made my trip to grab onions then back today for fruit trees and soil...they tend to have those things before more places if you like to get an early start. As always pleasant and helpful. I really love our hometown smaller Ace over big box stores. Even if some things cost a little more it's worth smiling faces you've come to know and helpful people right handy.
Roderick Breaux (Bro)
2023-10
A very Professional , Courteous Staff . Their willing to take the time and share their knowledge about any products needed . They all certainly have the Good Ole Boy Attitude and prices are very reasonable .
Michael Mascho
2024-03
Nice people and reasonable prices.
John Tieperman
2023-07
Personnel are friendly and always helpful. I recently went to two plumbing stores, Home Depot and Lowe’s in search of anything that would fix a broken toilet flange. A Baileys employee gave me the time with a product and simple solution! when I was resigned to calling a plumber. Saved me $$ and time.
Brandon Osborne
2023-06
I go here often. The staff is always friendly and ready to help find the odd items I need to start or complete a project. They even keep treats for when a dog comes.
Rex Waldrop
2023-05
This place, along with all small hardware stores, is a bit more expensive than larger outfits, but . . . The employees at this location know their stuff when it comes to outfitting you with whatever you need for your project. The convenience of location and quality staff more than make up for the little extra you'll pay at big city stores. It's a great place!
Cris Hudson
2024-01
The folks who work here are Rude!! Not helpful unless they know you!!
Amy Martin
2024-01
Should update your hours if you’re not actually open until the time online/your answering machine says.
Andra Dankers
2023-05
For a small town, this hardware store is great. I am so glad they are close by. Their staff is friendly and very knowledgeable. During the season, their selection of flowers is lovely and they are typically healthy plants.
Cecilia Vicars
2023-06
This review is for one of the employees here. Audry Timmons. The world seems to have nothing noce to say anymore. However this review is how this man I feel literally saved a little fe this morning. Other than his great customer service, he constantly smiles and works hard. This man should be in the spotlight not only here but publicly. A car caught on fire blew up actually while he was at work across the street. It took 12 minutes for ems police and firetrucks to arrive on the scene. 12minutes. Yes 12. We timed them. This man grabbed a fire extinguisher and ran across the street from work and did the unthinkable. He stepped outside of his work to do what not many people do now. In this crazy world of insanity this man risked not only his life but his job to help another stranger out. I can not tell you how much this man changed my life on people and the way the world has become. I think this man is amazing and is definitely a role model people should strive to be more like .. that little old lady could have been much worse if he wouldn't have stepped up and done what he did . You sir, not only need to be in management position but also need a gold star for your bravery today... Wwjd. Exactly what you did today... Thank you from just another citizen. Happy memorial day . You inspire me and all the other watching today... God bless. And if anyone is offended by that... God bless you too.
Jessica Morgan
2023-09
Had a return, to turn in my rewards application, and purchase some items. The lady running the register wasn't very friendly other than that I really enjoyed my visit! The other salesmen were coming up and asking questions about my puppy and prices were very fair for being a local hardware store!
nixemily10
2024-05
The most friendliest, helpful place in East Texas!!!
Tim Mcguire
2023-11
Bailey's in Gladewater has always been very helpful. Thanks for excellent service for so many years.
Keane Fire
2023-05
Helpful staff, we'll organized store. Not the selection as your big box hardware stores, but that is the nature of the business. Super nice not having to drive all the way to longview when I need a new hose bib assembly. Pipe tape was right next to them too, for a quick trip.
Aaron Blanton
2023-08
Stopped in to see if they had some tiny little shackles. The shelf had a spot for them, but was empty. That was okay. I tried. Neat store.
Michael Carr
2023-05
As this is the only hardware store in town it is nice to have around. Ace typically has about anything I've wanted or needed. Thing I typically dislike is the prices, as they are generally higher priced than other hardware stores. Sometimes I find also the option or selections of choices are not near what I would like.I have found the staff very helpful and knowledgeable in products they do And don't stock. Place is also generally very clean and organized.
Timothy Wooldridge
2024-02
Always get great service there. If they don't have it, they will get it or try to. Was in today Jan 20, 2024. They seemed like they still had winter weather supplies.
Edith Monroy
2022-05
This place is a small town hardware store and the employees are the nicest people ever. You can get hellos and asked if you need help by everyone that's sees you. Always help for anything you may need. They have good sales and send you coupons for more money off in the mail when you sign up for the rewards.
Wendy
2022-05
This is the most amazing store!! It is hard to believe it is a small town hardware retailer as they usually have anything and everything you need. The employees are FRIENDLY, knowledgeable, and go out of their way to help. Also, as a woman who gets sent to the store for her husband, I am glad to say that they send me home with the right stuff, which is always a good thing:):)
John Fuller
2023-05
Employees more interested in themselves. Checkout was not good. Only employee present was the manager. He was fine, but not very friendly.
Unite Against Them
2023-07
Love this place. Good little store, good prices, friendly small town bibe with the employees.
Jody Grindle
2024-02
Service was great and friendly employees
D&S FARM
2022-05
My work depends on ace. It's very convenient being around the corner. Saves me a lot of driving to lowes and home depot. They usually have everything I need. Prices are higher but it's a time saver
Terry Tull Texwin Portable Buildings
2022-05
The employees at Bailey's have always been helpful. If they don't have something in stock, they will look to see if they can order it. I appreciate the fact that I can get help there which is difficult at some stores now.Sometimes they are higher on items, but sometimes they are lower. Often, prices are comparable to other hardware stores.
Larry F. Payne
2023-11
Baileys almost always has what you need when you need it. Service is always helpful and polite.
Jodi Gamblin
2023-11
Free pool water testing in just a few minutes Great customer service
Tx_Rebel Soul
2023-05
I am here every couple weeks buying chicken feed. Built a chicken coop in my backyard and found all the stuff I needed to complete it. Staff is very friendly, sucks they wouldn't hire me. I couldn't get a manager to even speak to me about my application when there were hiring signs everywhere and staff told me they were looking. I won't deduct stars for that, but felt I should mention it because I really wanted to join their team.
Heath Briggs
2023-05
All the staff seemed more than willing to help find anything we needed and everything was so nice and organized, being that ive never been there I was able to find it all myself and a few things I didnt know I needed. Keep up the great work!
Monday | 7:30 AM-7 PM |
---|---|
Tuesday | 7:30 AM-7 PM |
Wednesday | 7:30 AM-7 PM |
Thursday | 7:30 AM-7 PM |
Friday | 7:30 AM-7 PM |
Saturday | 8 AM-6 PM |
Sunday | 1-5 PM |
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