Costco Georgetown

Honda Zeke

2024-04

A great new place. Clean and tidy.Love the kind employees here as well. Thank you for everything .......But could use a few more Handicap ♿️ parking spots though. We only have one leg and have to park far away in regular spots so we can use two spots as to be able to open both doors all the way to use wheelchairs ♿️

Zach

2024-04

Costco's Self-Checkout Nightmare: A Customer Inconvenience Taken Too FarAs a longtime Costco member, I've always appreciated the warehouse club's commitment to providing value and convenience to its customers. However, their recent changes to the self-checkout process have left me utterly disappointed and questioning their priorities.The new self-checkout system is an absolute nightmare for shoppers. Instead of streamlining the checkout process, Costco has made it an unnecessarily arduous and time-consuming ordeal. Customers are now forced to remove every single item from their cart, scan them one by one, place them in a designated weight area, and then painstakingly reload their cart. It's a ridiculous and counterintuitive process that defeats the purpose of self-checkout entirely.If Costco's primary concern is theft prevention, they should address it through alternative means rather than inconveniencing and frustrating their loyal customer base. We, as paying members, should not be burdened with such an inefficient and cumbersome checkout process.Costco has two reasonable options to rectify this situation:Offer a discount or incentive to customers who endure the self-checkout ordeal. If they insist on making our lives more difficult, the least they could do is provide some form of compensation for our patience and cooperation.Hire more employees to assist with the checkout process. This would alleviate the need for the overly complicated self-checkout system and provide a more efficient and pleasant shopping experience for everyone involved.Costco prides itself on being a customer-centric company, but these recent changes to the self-checkout process contradict that very principle. It's time for the warehouse giant to reevaluate their priorities and consider the convenience and satisfaction of their loyal members. Failure to address this issue promptly may drive customers away and tarnish Costco's reputation as a shopper-friendly establishment.

Jim

2024-04

I have been shopping at Costco for at least a decade. The only issue I have had has been with this new one. Two out of the last three times when I purchased fresh catfish, what I got was not catfish. Catfish has a very distinct taste. This had no taste and the flesh had a texture that was more like meat than fish. I've had salt water Redfish very similr to this 'catfish'.

Wayland Pearce

2024-04

We are in the year 2024 and Costco only accepts Visa cards? Dont come here if you use any other type. Waste of time and money. Having to use the ATM and getting charged the fees to pull cash out. Millions of businesses accept multiple cards.-Oh we don't accept other cards but you can use our ATM so we can charge you even more money to pull cash out!-GarbageDo better.

James Rogers

2024-05

Word to the wise, do not buy appliances here if you need delivery/installation. Pick it up yourself. Terrible communication and they cannot do anything to help when you call. Could not get an ETA window for installers until mid morning of delivery day. Most people work and need to be able to plan a little. Pay a little more and go somewhere else

Julie Rhimi

2024-05

I like this location better than the rest. I even tried the food today, and it was good.

Bethany Butler

2024-04

Jamayka was fabulous! I do want to thank Sandra at customer service for being so delightful and she really made my day after the day I had had with another business I just thought she was out of this world extremely helpful she answered all my questions she was extremely Pleasant she is the perfect example on how you should be when dealing with customers and I am ever so grateful for that experience and I will make Georgetown my home Costco moving forward because of these two individuals but especially Sandra.

Michael Bereman

2024-04

Why buy tires from Costco when you can’t get something as simple as a flat fixed there? A smart shop would keep one bay available for emergent drop in customers. I was driving through Georgetown when my tire picked up a nail. After waiting for 2 hours without any movement in the queue for drop in customers, I took it to Discount Tire who found out the tire was not repairable. So I bought a new tire and took the old one back to Costco in a shopping cart for the adjustment. Turned out there was 80% left and if Costco had fixed it I would have saved $270. That is how not servicing drop in customers impacted me. Not very customer in.

james shelton

2024-04

I hear about customer's behavior all the time. I found the employee's at this location not only rude but disrespectful. Most recent contact with basket person at register had five items in basket with bar codes visible for scanning. Explained to basket person bar codes can be scanned please leave in basket. After saying this she grabs Pizza box with one hand puts in on counter. I replied wanted it in basket she returned it then said I guess the box man is here. I've been a customer of costco over 20years. Tried explaining to management with no sound explanation for behavior. "But it's policy".This is only the last of several in counters with employees at this store.Previously was using the costco in Cedar Park with no issues for over 5 years.Had pizza last night one of four had crust broken, don't know if it from her grabbing it.

Chuck Whitacre

2024-04

The Costco in Georgetown, Texas, is "our" Costco and we love it! Thank goodness it is near. The store is well stocked and the employees are super nice.

Lord of the Night Watch

2024-04

A bit distant from where i live, but worth the drive whenever I’m nearby to pick up water, or other bulk products. Their Gas prices r not so competitive and don’t usually get gas there. friendly and supportive customer service,

Drew Stephens

2024-04

This is a very nice Costco. Might be smaller than some others, but I think it's the right size for Georgetown.

Pam Foster

2024-04

Love this new Costco. The meat department and healthy choices are the best.

Favor Banks

2024-04

This is a place to go. There's almost everything in place for you to complete your grocery list without stress.

Eduart Mustafa

2024-05

Very organized, clean, and full of good deals.

Kim Matthews

2024-04

Love to go during the week when it is not as crowded

Aline Kennedy

2024-04

Loooove costco it helps our family so much

Lucas

2024-04

Great location and super friendly staff.

Satish K

2024-04

Best Costco nearby Austin area

sorangel guerra

2024-04

Self checkout isn’t self checkout anymore

Ken Burnett

2024-04

Lots of good deals.

William Legg

2024-04

Always great prices

Dennis Guadarrama

2024-04

Great location

Larry Radke

2024-05

Always seems to be enjoyable when shopping because it has everything I seem to want

ANGIE GUERRERO

2024-04

It is my favorite Costco store, it always has a variety of good quality products, the employees are very attentive, they always give samples of new products and the facilities are impeccable.

Ok Boomer

2024-04

The architect engineers forgot about the truck drivers, a new store and with so much space you have to park on the blind side