Coryell Veterinary Clinic

jesse snider

2024-04

They are awesome, shadow had a bad eye infection and they took himRight inAnd took care of him . The staff and vet really care about our animals, Highly recommend

John Vickrey

2022-05

The receptionists, staff and doctor were very helpful with a very excited 2 year old. My first visit with my new puppy was less troubling than I thought because of this helpful staff. They were courteous to offer a empty examination room to isolate my dog from the other pets since she was having issues with socializing

Katja Killingsworth

2024-03

2 stars for Dr Mabry and Dr Clay. For being reasonably priced vets that don't try to oversell you stuff you don't need.Sadly, after going there with many dogs and cats the past few years and easily leaving 15K or so, this vet hospital has collapsed.They refuse to stop accepting new clients and walk ins, meanwhile you may need to call 20 or 30 times before you get someone on the phone. When you do get one on the phone they are too busy to actually help, even locating a pain medication RX. You can't get an appointment anymore sooner than 10 days+. RX request denied because "the dogs name was not on it" though I come since years, not even a call letting me know. Nothing. A new RX request ignored since 36 hours. My dog is in pain. They want me to drive to Gatesville for a 2 hour round trip rather than returning a fax when I am unable to do so. Vet records I downloaded today are incomplete. Past treatments not on records. The female Vet. Dr Schneider is not likeable and knows everything, though she clearly doesn't know much. Of course she is the fastest vet to get an appointment with, but you might as well not bother. I even went as far as to e-mail Dr Clay personally yesterday afternoon, no response :-( Exceptionally saddened by what this has turned into. But hey, they made the parking lot larger, so twice as many people can wait now.....after all one needs parking for 15 cars with 2 exam rooms......that alone says a lot.To add insult to injury, I received an e-mail a few hours after posting my review, letting me know they now located to RX requests and denied them both "Because Little Bit needs to be seen by a vet for a lower dose". My dog has TUMORS. My dog is crying out in pain. I had an APPOINTMENT for her 5 days later, soonest I could get. They throw carprofen at your dog if they need it or not, but my cancer dog has to be reevaluated before you can give me some carprofen to last until her appointment? What is my dog, some kind of addict? She's freaking full of tumors and has severe Arthritis

Arg OHenry

2023-05

A+ with no complaints.We live in Austin and couldn’t afford the surgery price locally so we had to reach out. Dr Mabry was recommended to us and we’re so happy with the process and results.

Karmi Karmi

2023-05

This is an amazing clinic that although my girl is not a regular patient they were able to fit her in their busy schedule. They were absolutely wonderful and helped get my girl back on her feet. I would absolutely recommend them to anybody.

Kaitlyn Smith

2024-03

Every time I go the ladies are so very nice they did so amazing today and all came to see my sweet Otis he is blessed to have people who care about his health

Amber Diaz

2023-11

The first doctor we visited was amazing! The second one Schneider was not so great! Instead of continuing to put medications in our dog let’s figure out why he constantly has diarrhea! He was given another wormer when his fecal sample was completely clear of parasites the week before and you clearly didn’t take another sample. Obviously the diarrhea is not improving so there are other underlying issues! She also stated my daughter told her that his butt started prolapsing again after he quit taking the steroid twice a day which in fact was NOT what my daughters had told her she just assumed that so she put him on more steroids. Both of my girls told her it just happened today!

Jan Pattillo

2023-10

Front office staff very incompetent, and new level of lazy. Uncaring about my cat that passed after the vet did what I believe did everything he could.Our staff member went to pick up my cremated cat & carrier. I tried calling for 30 minutes and No one answered the phone. Our staff member called me from her cell phone after arriving, and said, "they cannot find the carrier". I asked to speak to the office manager. "She's in the back". No offer to go get her". So, I asked our staff member to tell the clinic staff to, "go get her". After a while, the office manager "Tonya Oliver" came to the phone. So by now, after being adamate & waiting for a long time, I am angry by now. This is the second bad experience with the front staff. Their avoidance shows bad service. By now, I am sure the young girl whose name is Katelyn (i think) has twisted the first bad experience I had to make herself the victim. I told her she was stupid. She's just uncaring, doesn't want to be there, and just wants a check. This was the review of our staff member that talked to her in person. Katelyn (I think) had the same attitude when she talked to me. Why do I have to beg to talk to someone that know what is going on?Please note, every time our staff member that took the cat to the clinic received a call from the vet about my cat, she told the vet and the front office, she was not the owner and gave them my name and number to call. They would reply, "oh we put the cat under your name". Why could they not make a correction and call the correct person? We do not fill prescriptions for people that bring in scripts for someone else for whatever reason.Just to be clear, I received 1 attempt and message from the vet. When trying to call back, The front office person was rude and uncaring at each interaction. The office manager immediately took up for her staff, then started chewing me out. Remember, I am the customer, the one that owned the cat and paid them. I asked if they could please call me to pick up my cat and crate when he was back from cremation. Katelyn (I think) said, "no, you will have to call us in about 2 weeks". Again, this is unprofessional and a lack of common courtesy. About the create: No offer to look again, or replace it? I asked to speak to the clinic manager. "She's in the back".Trying to get my cat and crate turned into a big deal all because of "he said, she said" and not getting to the bottom of things. Which, was not a problem, until two people that work at the vet clinic made it worse. As of now, I still have not talked the vet about what was wrong with my cat and why he passed, they did not answer the phone for at least 30 minutes, I have been hung up on twice, and they lost my crate. How's that for customer service and caring?We deal with vets all the time. We own horses, cattle, cats, & dogs. People are People. But when they are unprofessional from the get go, and you can tell the people that represent the vets do not care about the customer or animal, Then the owner of the vet clinic needs to know. I just need to talk to someone that cares.From someone that cares about people and animals:Jan Pattillo

Ann

2024-02

I’ve called about 45 times over the past 2 weeks for there to be no answer or they’re currently busy. So I’ve attempted to email them to which I was told I’d get a response and did not. They lack customer service skills, do not seem to care if they have any business and were not educated on how to answer a landline phone or how email works.

Joseph Irving

2024-03

If your looking for a cheap place with great doctors that truly care about your animals the Absolute best veterinarian clinic there is

Nicole Sandberg

2023-05

Janet, she makes this place!!!! She has all the info!!! And she remembers you, she is truly a gem!!!! The vets are very knowledgeable, kind, and endearing. If you want vets who care, go here. The prices are better than anywhere else!! The vet techs are truly concerned about your animal, and show such compassion when having to do procedures such as blood draws. One of my animals has had a skin issue for over 4 years. The other vets I had taken him to couldn't figure the issue out.

Jessica Millican

2023-05

They are always professional and kind. I've brought a total of 5 cats to them and everytime has been wonderful. Unfortunately, my first 2 visits consisted of me having to euthanize my senior cats because I had just moved there. They were patient and kind. They made me feel comfortable and allowed me to grieve. They've also seen my other cats and are very thorough. Dr. Clay neutered my cat last year and was so wonderful and caring.

Carmen Echegaray

2022-05

I have found my new vet clinic! From the time they answered when I called until we left they were very accommodating, helpful and compassionate. I called wondering if they could see us the same day to have our kitty put down but needed to be able to be a walk-in as I was needing to arrange for someone to come look after a relative that could not be left unattended. They were very understanding. We were even able to have the vet see if there was anything else we could do for our kitty. It was a sad time but their professionalism and compassion will not be forgotten.

dixietheheeler

2023-05

We just came in with our dog Trapper and we were super happy. We are new to the area and it’s great finding a new vet where everyone was so nice and helpful! We will for sure be back.

Sherrie Tipper

2020-05

I've been using this clinic for my fur babies for the past 8 years. All the vets, techs, and staff are just the best! They really care about all my family. They know us by name. They even ask about the health of my mother and son when I bring my pets in. If we have an emergency they take us right in. When we loose one of our fur babies they cry right along with us. You could not ask for better care and love of your animals from anyone. I could go on and on about how great these people are!

Brea Joe

2023-05

He recieved excellent care . Our dog has been seeing his old vet since January . This is the most information , in one visit we have recieved from his other vet , in one visit , about his disease . Very lucky to have found such an awesome team of vet techs - vetrinarian . He is much happier here . Thanks for taking the upmost , pawsome care of our little fur man .

Julie Black

2018-05

Had to put down my cat a week ago, she got out and was hit. The staff was VERY attentive to her and dare I say our needs. I'm not sure they could have handled it any better than they did.Besides losing a loved family pet, it was a good experience. They were upfront with the costs and answered all questions without hesitation. And the bill after everything was said and done was $100 cheaper than I would have expected.They care about people and animals and it shows.

Lynn Robinson

2022-05

Back in Sept of 2021 I started care with Coryell Vets for both my dogs but mostly Brodie he was my Pitty of 13years. They diagnosed him and started treatment for cancer. They were so good with him and with us, explaining everything and their concern for Brodie. On Nov. 30th we had to make the decision to say good bye to our Brodie, all staff where wonderful at this time for us, the compassion they showed and kindness where outstanding, I recently adopted and a dog from the humane society and he needed some care for his ears and skin. No hestiation they said bring him in, he is now doing so much better. Thank you all for all you do for your owners and their furbabies.

Smiley Smith

2019-05

Great hospitality and a real care for animals. Even able to offer multiple payment options. I really liked when I was in a bind financially the vet was able to me some at home remedies to help with my sick dog. Was told if she got worse to bring her in.

Kathy Gise

2023-05

Dr Clay and all the staff are wonderful, helpful, caring, and love my dogs. They also care for our sheep. Great place for vet care.

Kennedy White

2021-05

I’m so grateful for Coryell Vet. Their whole staff is honest and clearly cares about animals. I have 3 dogs and have never had a bad experience. Thank you guys, keep up the GREAT work!

Kimberly Smith

2019-05

Everyone working here is very friendly, helpful and understanding. Our cat is dying and everything was explained to us with sympathy and compassion. They are helping us try to prolong his life and answered every question we had.

Ramona Ireland

2022-05

I only trust Coryell Vet with my animals. I used to drive from Athens, texas to bring my animals. I live in waco now and still trust Coryell Vet . The Staff is friendly, the Vetnarian Clay is a very good vet and is friendly with people and animals. II recommend this place to anyone who Loves their pets

Mariah Osborn

2016-05

When we moved from Killeen to Gatesville, I wasn't too thrilled with the idea of changing our vet, but these people have made the transition worth it! The entire staff is very friendly and caring and they've been awesome with all manner of critters that we have brought to them from dogs and cats to ferrets, lambs and ducks! They're straightforward, honest and really are looking out for the animals' best interests!

Gerald Mcdonald

2019-05

I know that your team will always give our baby's the best care possible. Your team is always friendly, knowledgeable and caring, and that is why we will continue to use your services.Thank you

Kesha Merchant

2019-05

Dr. Mabry was amazing to by baby Shooter (the weenie dog)! I went for a walk this afternoon and when I came home Shooter didn't greet me like usual, I carried about my business and he never moved for like the first 5 minutes I came back which was unusual! Our local vet was not available so the next town close by is Gatesville. I googled vets there Coryell Vet Clinic was the first on the list and had an answering service with an on-call vet. Called the number and not even 3 rings Dr. Mabry answered his phone, I explained the issue he was having a quick run down to his age and the medicine he was already on, he asked when I could come in and I called letting him know I was 1 mile away from him and he was there to let me in he examined Shooter, took xrays, gave him some pain management for his back issue and was very nice and helpful! I really will start using their services and driving the 30 minutes to get to their office! The service was amazing and it was nice to have a veterinarian that knew and appreciated the love you have for your fur baby and explained what is happening and what could be an issue and what to look for. I really appreciate the time your facility and Dr. Mabry took to take care of my baby Shooter and how I wasn't rushed!

Ana Barnett

2022-05

I love this place! Twice I was able to get seen the same day even if their schedule was full! They always find a way to fit me in. Thank you!

Marie Hines

2021-05

The place is great. My daughter sent us there to dr mabrey he is wonderful great surgeon..so helpful..we since have sent our grandson from temple to yall. So yall will make another little baby well .cant say how much we love yall. Thank you

Sara Keysaw Petroni

2020-05

Wonderful professional team who gives hope and love when your faces with a sick pet. Thanks for all the counseling with our days care. He is a alive and thriving thanks to all of you!

Lindy Lightsey

2019-05

I think we finally found a good vet clinic that actually cares about your pets and aren't just all about the money. I thought we had found one with Cottonwood vet in Waco, but not was I wrong!!! Coryell vet clinic has been the best place I've visited yet. They have taken care of my cat and dog very good so far and ill drive the extra 20 miles just to have them see my animals.. I have alot of cats and dogs And so far, I'm gonna continue to go. Thanks for taking care of Thomas Lightsey my dog and Kyrah Lightsey my cat💜