5 (89)
3333 Preston Rd #300, Frisco, TX 75034
(800) 850-0414
rockstarpetzz.com
From the business
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Yvonne Hahn
2024-02
What an incredible experience we just had with Marcus, flight attendant from rock star pets. We live in toronto, Ontario Canada and our puppy came from Texas, USA today. The entire process was truly seamless. Marcus sent us the flight details initially including when we had to arrive at the airport and where to go; then on the day of the flight/puppy arrival we received updates prior to take off with photos of our puppy, messages from Marcus when the flight landed and a very easy and loving handover of our puppy in the airport. You can see the love Marcus, our flight carrier has for dogs. Our puppy arrived calm, happy and very clean. Marcus is such a kind and thoughtful man and we knew our puppy was in great hands during his flight. I most definitely recommend this company and service xx
Marie Cranford
2024-03
I recently had the pleasure of using RockStar Pets flight service for my new puppy, who was coming from out of state, and I cannot recommend them highly enough. From the very beginning, everything was incredibly organized, and the level of communication exceeded my expectations. I was particularly impressed with the ability to track my puppy’s journey throughout the entire trip, which provided a great sense of comfort and reassurance.A special shoutout to Darius, the pet attendant, who was not only very kind but also highly professional. He ensured that my puppy was well taken care of and even provided pictures of my puppy getting ready for the flight home, which was a delightful touch.The handover process was warm and friendly, making the entire experience seamless and positive. It’s clear that this service prioritizes the well-being and comfort of pets in their care, and it truly shows in their attention to detail and the personal touch they provide.Thank you for making this important transition for my puppy, Otto, and me so smooth and stress-free. I highly recommend this service to anyone looking to transport their pets safely and comfortably. ~DMC~
Hailey Geans
2023-11
Marcus from RockStar Pets delivered our new puppy from Dallas to DC. The entire process was incredibly smooth and Marcus & his team organized everything! Marcus texted me throughout the process, keeping me informed on the timeline. I simply went to the airport and met him and my new puppy at baggage claim! My puppy was happy and looked very comfortable in the cozy crate! Thanks for everything RockStar Pets 🐾
Melissa Ramirez
2024-04
Very happy with Rockstar pets. Easy process, convenient and pup was delivered safely to my home airport. Such a sweet addition to our family. I am already in love
Grace Kim
2024-05
We had an incredible experience with Marcus. Communicative throughout the process and gentle spirited - I can see why he’s so good at what he does! Our puppy came to us relaxed, happy and ready to go home! Plus, Rockstar gave us the most competitive pricing on the date of delivery we wanted. Thank you Marcus and Rockstar!
Raissa Grant
2024-03
Working with Marcus to get my puppy home was wonderful. He was very responsive to all of my questions and the process went very smoothly. Marcus let me know when the puppy got to him, and when they were taking off and landing. When he handed my puppy to me she seemed calm and well taken care of. I would definitely recommend working with Marcus!
Fernanda Narchi
2024-02
I had an amazing experience with Rockstar Pets – highly professional and attentive. The best service! They took excellent care of my puppy, keeping me informed throughout the entire journey. I couldn't be happier with their service.I've already hired them twice, and each time has been fantastic. Rockstar Pets consistently delivers exceptional service – my go-to for pet transportation.
Mary Buck
2022-05
RockStarPets and Marcus were great to work with! From the beginning the communication was clear and constant. We knew when our puppy was picked up, on his flight, and had a smooth transition at the baggage claim. I highly recommend them for all your pet transportation needs! Thank you so much Marcus!!!
smits186
2023-10
Marcus is an amazing Flight Nanny! Was such a great communicator throughout the process and providing updates to get our little puppy all the way from Utah to Virginia. Even with flight delays along the way, Marcus stayed upbeat and shared several pictures of the puppy being cared for during their journey! So happy to have our new puppy here with us! Thx Marcus - really appreciate it!
Dawn LaCava
2023-08
Marcus is Awesome! He is professional and organized. His communication and correspondence is excellent and very clear. His first flight to us was cancelled and needed to be rebooked. Marcus handled that situation immediately and we had our fur baby a few days later. Marcus gives you updates along the way, along with photographs. I was so grateful that we were referred to Marcus.
Payson Lord
2024-03
Marcus was extremely professional and gave me peace of mind knowing my puppy would get to me safely! Highly recommend if you’re looking for someone safe, reliable, and organized. 😊
Janis Killion
2021-05
I would totally recommend RockStarPets for transporting your pet. Marcus was our puppy’s nanny Saturday and he was professional and reliable. He transported her from Ohio to California and communicated through the whole process and even sent pictures. When the plane was delay in Denver it was such a comfort knowing Marcus was taking care of her. This is a picture of Poppy people watching while their plane was delayed in Denver.
Donna Beasley
2024-03
I had wonderful correspondence with RockStar Pets (Marcus) he did exactly what he said he was going to do, I even ask a couple of things extra I needed , an he was so accommodating to help me. I got my baby today. I would highly recommend RockStar Pets . Thank you Donna Beasley
Naveen Vijay
2023-05
Marcus is very organized, professional and communicates at every step of the puppy transport process. He is very approachable and answered all the questions we had regarding the process right from the beginning and until the pick up. He shared the flight details well in advance, provided us with clear guidance on what to carry with us for the puppy. He shared pictures of the puppy before take off, informed us about flight delays and met us at the baggage claim with our pup. Would highly recommend Marcus for his puppy transport services
Michelle Houf
2023-05
Marcus was wonderful, organized, and trust worthy. I would highly recommend this service. It made our lives so much easier than driving 10+ hours to pick up our pup. Worth the money and would use again.
Lynn Westerland
2023-05
Great service. Marcus delivered our puppy safe and sound. Easy and a pleasure to work with. Thank you!
Pam Neel
2023-09
Marcus was fantastic! Very organized and great with communication before, during and after transport. Flights changed and he handled things swiftly. Thank you for taking such great care of our new puppy!!
Kanika Lichthardt
2024-04
Marcus was great!! Communication and plans were clear and our sweet little guy arrived safely. Thank you!!!
Erica Smith
2023-05
First time using a flight nanny pet service and things couldn’t have gone more smoothly! Marcus was responsive, friendly and very helpful. What a wonderful service! Would highly recommend. Thank you!
Ali Vierra
2023-05
Couldn’t be happier with the service we were provided by RockStar Pets! The communication was excellent along the way and we received very quick responses to answer all our questions. We would definitely recommend utilizing RockStar pets to transport your pet safely!
Jose Granda
2023-10
The delivery of our puppy by Chance was excellent. He was on time and the puppy was in excellent shape and happy. I would recommend highly Rockstar Pets for there services. Thank you Chance for your kindness with our new family member Ginger💕💕
Arlene Brooks
2023-05
Thanks RockStar Pets for taking such good care of our fur baby. You continuously kept us up to date with pics and status of our puppy’s adventure and made that day even more special for our family.
Lauren Kohn
2022-05
I’m so happy that my breeder works with rockstar pets. Chance was super communicative and was looped in for weeks. Even when flight stuff got delayed, he was sure to let us know right away. My pup got to me safely and was so happy to be home. I can really tell that Chance cared about my dog and it helped the process so much. Thank you Chance!
Kat
2023-05
Rockstar Pets & Our friend Marcus we’re exceptional transporting our pup from Dallas to the Northeast! Marcus was communicative from start to finish and took care to even handle a last minute flight change. We were very happy to have Marcus and Rockstar pets take our new pup from A-Z! Very trustworthy and dog lovers! Thank you and we will be using you again!
Christal Brown
2023-08
Marcus was A+ in every way! He was clear with instructions and super pleasant - and he genuinely enjoyed watching us meet our tired, cute and happy little guy. We would use him again in a heartbeat!
Hayley Mitchell
2023-05
My puppies flight nanny, Chance, was so accommodating when it came to working out a time to pick up my puppy from the airport. He was very informative and kept me up to date on the flight (schedule, re-schedule, information, etc.) My puppy arrived so peaceful, happy and loved. I couldn’t recommend them more for flight nanny services for your fur babies. I will definitely be using them again in the future! :)
christina puckett
2022-05
Marcus was fantastic! He was able to get our pup transported last minute for us. He was very timely and informative on the process. Excellent communication. Our pup got to her destination safely and on time. We will definitely be using his services again in the future. Highly recommend.
Mark Wiltzer
2023-05
Our dog was well-cared for and in good spirits when it came, so the service was excellent. Marcus's professionalism and friendliness make him a joy to work with. Our puppy arrived happy and safe. Many thanks, Marcus!
Lina Desmond
2021-05
Marcus was terrific! This was our first time using a Puppy Nanny and we needed one as soon as possible to help us bring our new puppy home. He came to our rescue! He was able to get us scheduled in and brought our puppy home withing a few days with last minute notice. He provided us with step by step updates and sent photos throughout the trip. We were so lucky to find him and would highly recommend him!!
Nick Carlson
2021-05
We had an incredible experience with Marcus from RockStarPets! It was hard to figure out the best way to get our puppy to us with a job and a toddler at home and this service was above and beyond what we expected. The communication was top notch and Marcus kept us in the loop from weeks leading up to our transfer. He also sent pictures every step along the way on the day of and let us know how our puppy was doing! We cannot say enough good things about this service and Marcus specifically!
| Monday | 9 AM-6 PM |
|---|---|
| Tuesday | 9 AM-6 PM |
| Wednesday | 9 AM-6 PM |
| Thursday | 9 AM-6 PM |
| Friday | 9 AM-6 PM |
| Saturday | 10 AM-5 PM |
| Sunday | 10 AM-4 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population