4.5 (141)
2301 N Mesa St, El Paso, TX 79902
(915) 474-4662
petsbarn.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mike Chittick
2024-04
Good service at all the Pet's Barn that I have used for over 20 years. We bought wild bird seeds and parrot food this time. Our parrot loves the new straw toy we purchased
Nunya
2024-03
Great service, great selection, they answer questions about foods. Good place
Teto Medina Wallace
2024-02
It's a convenience store for pets. They have it and it's fast and well priced. Nothing special yet very well priced and convenient.
Hillbilly Kitchen Witch
2017-05
Friendly staff, great service, and very helpful. Local made dag treats. Plenty of options for chew toys
Nan Arm
2023-05
Happy to have found this gem. Great selection of quality treats and toys, they also carry the chuck it balls if your dog is as obsessed as mine! They also have some small pet supplies as well. Service is friendly, Phone is answered quickly, and parking is easy to get in and out for running a quick errand.
Rosie Dominguez
2019-05
It was my first time there and I had no clue what to buy for my chi-poo. The employee gave me samples and explained details of the food. He was very pleasant. I will be returning soon to purchase the flavor she likes best!
John Crowley
2021-05
It's local and has quality dog food so I like to support them. However, their computer system is antiquated and, I was informed, unable to provide the data necessary to keep track of the bonus points for loyal, repeat customers. They expect the customer to be responsible for proof of loyalty by retaining the purchase receipts which, I interpret, is a lack of customer appreciation .
Minerva Casterly
2022-05
I have only been to this particular store, located by UTEP. I know it's small but I expected a good selection but there wasn't about much. If you live near the area, you will fare better if you go farther, like to Pet Smart or even not a pet store. Just go across the street to Dollar General or a few more blocks to Albertsons. If you want even better prices then hit Walmart. Perhaps it is because it is located near the campus, Pet Barn is overpriced and not worth the walk. Items also look dirty and in poor quality.
Marisa M
2021-05
Everything was over priced and the selection is slim. I'm the product manager of a family owned pet store in WA state in a very expensive area, so that should say something.The employees seemed nice, but that's about all it has going for it.
Charles Tillery
2023-05
Good place to shop on week days, fast service, nice people, they place your items in your auto, thanks guys, for the help.
Erica Arroyo
2019-05
After trying other petshops Britney from the mesa store was the only one willing to go out of her way to find what I needed. She went above and beyond to help my dog and saved the day. The customer service at this location stands out from all other petstores in El Paso, they actually care. Definitely worth the drive!
Briana Espinoza
2022-05
Its a saturday morning and im still outside at 9:30 waiting for the worker to show up for their shift. this is unacceptable people have things to do so if a store opens at nine am there should be someone here!
Hector Martinez
2021-05
workers are extremely friendly and go out of their way to help. they are not pushy but they do explain their products. Highly recommend!!
MR DEE ROB
2022-05
My favorite Pets Barn in El Paso!! Great staff there and the manager there is very sweet and just gives you a great experience to be in that store. Everyone there is super helpful!!
Rebecca Estrada
2018-05
I get my pups biscuits here. They are cheaper than other pet stores and smell amazing! My boss love the treats and makes training super easy.
Mark Crandall
2023-10
Paid more money for cricket and 90 percent died overnight
Jesus Ivan Garcia
2022-05
Friendly service. I come here for crickets to feed my bearded dragon. They have all you need for your dogs and cats.
Christina Powell
2019-05
Helpful, friendly staff. I care more about what my pets eat than what I eat. Quality products! Support your locally owned businesses.
Nancy Herrera
2022-05
The cashier,helped me as soon as I walked in the door.He was very friendly and nice.Had a great personal service..
Celeste Arias
2022-05
Awesome people and great prices!! And they’re always so sweet to my dog!
Rafael Camarillo
2023-07
Courtesy and advise regarding my little dogs a french poodle and a yorkie
D
2019-05
Welcoming, informative, and helpful there for cat litter and inquired about their activia cat food n if they had the means to add supplements n oils for cats as they do dogs and indeed they do.
Jacob Montes
2023-05
Great personnel! Polite and energetic staff, always willing to help!
Serthina Rey
2022-05
I hit ever pet barn to look for nectar for the gliders and couldn’t find any please order food for the starved ones😊
Jeff Baker
2018-05
Perfect service every time.. They even got my crickets and worms for a couple of Bearded Dragons when they opened the location a few years ago!
Yvonne Alvarez
2020-05
First time at this location, running errands on this side of town. Sean was very friendly and helpful, good job. 😊
Esber Aboud
2019-05
Always go in with very kind associates who help you get the product you need. Very kind and definitive 10 out 10.
Jenna Lent
2018-05
Very good customer service. Always has what we need and very convenient.
Patsy
2023-05
Great deals with friendly and professional service!
Felix Antone
2023-05
Interesting watch them blend special per pet.
Monday | 9 AM-7 PM |
---|---|
Tuesday | 9 AM-7 PM |
Wednesday | 9 AM-7 PM |
Thursday | 9 AM-7 PM |
Friday | 9 AM-7 PM |
Saturday | 9 AM-7 PM |
Sunday | 10 AM-5 PM |
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