Pet's Barn - Artcraft

4.6 (137)

6101 Upper Valley Rd, El Paso, TX 79932
(915) 490-0669
petsbarn.com

Claimed
Pet supply store
Retailer of discount pet supplies, also carrying its own line of premium dog food & treats.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

Joseph Whitfield

2024-03

The customer service here will not leave you disappointed .The entire staff are always readily available and knowledgeable on various dog products that really helped one of my dogs Thank you guys and keep up the great work.

Celina Gomez

2023-12

Always friendly, close by, and we always get our pooch essentials here.

Mike Chittick

2023-08

We have a 39 year old Amazon parrot that loves the large Zupreem Fruitblend pellets, and we also bought the locally prepared 40# wild bird seeds. Now all our feathered friends are happy. They even carried it the car for me.

Noel S

2022-05

Prices are a little higher than competitors but the employees here are always very helpful and knowledgeable. Also located nicely. So we love coming here for pet necessities. Plus they carry items we can't find in other stores.

Jessica Atencio

2023-05

Always good quality products. Very knowledgeable employees. My pups give them 2 paws up 🐕‍ 🐕‍

Brian Weston

2023-12

The staff was so helpful, absolutely fantastic.

Joanna Hixenbaugh

2023-05

Everything was easy to find, the staff was friendly and I've never been there before but I will definitely go back for all my support animals toys and treats

Mark Miller

2022-05

Always friendly and helpful service here! Great folks working there who are always ready to help with whatever I need.Of course, this means I always end up spending more than I intend to, but come on... It's for the pups! :-)Go check them out for your pet needs. Best customer service!

Sandi

2023-10

They have dog food made to our preferences. Our fur babies love their recipes.

justin hammond

2020-05

The manager, who was working on his last day, went above and beyond to give us great customer service. I was thoroughly impressed with the knowledge and concern about pets and animals in general. I would recommend this store to any one. And my dogs love the special house blend of dogfood!!!!

Jaime Castro

2020-05

Even though I received the wrong base for my dog's house (the xl instead of the medium size), I called and 30 min. Later I received a phone call from the employee who diligently helped me to tie the house to my car. (It was too big to put it inside). I received a honest apology. Great service

Mohammed Lee

2020-05

I have to admit Pet's Barn was not my first choice when shopping for my two dogs but Izzy's customer service blew me away. She was very helpful to me and everyone else that walked in to the store but still made me feel like the only customer while still greeting everyone that walked in to the point where it seemed like she was the only employee on the floor at the time. I found exactly what I needed even though I didn't go in planning to make a purchase. Kudos to Izzy and whoever jad the good sense to hire her.

Cheryl Swafford

2019-05

Excellent service. Was instructed on how to get a complimentary bag of Activa dog food. You then get to choose what you want in it. Way cool and totally awesome!!! Came home and gave my pups a taste and they liked it. It had a blend of cocnut oil, stuff for hip and joints(glucodamine chondritin) and 2 other ingredients.Thought that was super awesome. Also, the young lady knew where everything was located prices etc. Will return Service was great!!

Pamela Weaver

2023-05

The staff is always super nice and knowledgeable about the products. My pups love the cookies and I send them to my pupphew in Tenn. Will always go here.

Briana Moreno

2019-05

Great employees! Perfect service each time I go in. I work with animals so I go in and out a couple times a month; whenever I have questions someone there will help me til the end of my visit and provide great information in regards to what I’m looking for. They usual have what I’m looking for and again, great service. Thanks !

Shannon Arico

2019-05

The customer service is so much better there than the Petsbarn on Redd Rd. I will never go back to that store after going there. The employees were so nice and really cared about me as a customer. I got there right before they closed and still super nice

MC Moreno

2023-09

Always very cordial..Very knowledgeableEasy reorder

Michael Dunn

2022-05

Thanks a lot for closing Las Cruces without notice and not opening at a different location. Been coming here for years to get the Activa dog food. Real class act.

Mr. J.D. Volz

2023-05

This place caries Victor dog food which is, IMO, the best store-bought kibble you can provide your dog. The staff are friendly and helpful.

Matt Bourbon

2023-05

The manager is a genuine good guy that takes care of his customers to ensure they will always return

Mando Lozano

2020-05

Spot-on pet supply store for all sorts and kinds of pets. Big, small, home, ranch, indoor, outdoor whatever your need night be. Feed, grooming, bedding, bin, pen, etc... variety of selections. Locally owned and operated. Inquire about Activa their patent engineered dog food and supplements. Another brand of dog food approximately 40lbs for less than $20! Go check them out!

Vanessa O

2020-05

Prompt, friendly service. Great "local" alternative to pet chain stores. They have their own brand and additional quality brand dog foods that chains in town haven't carried (e.g. Orijen, Taste of the Wild, Merrick), supplies, toys, treats, small live pets, etc.Sooner or later competitors may eventually sell some of these quality brands in-store. PetsBarn was one of the first, few stores I could go to to buy last minute dog food without having to wait for that online order to arrive.

Colorado Mortgage Brokers LLC

2023-08

Overpriced!! Same 40 lb dog food Petsbarn $75, Amazon $44

Nathaniel Casana

2023-05

Very friendly and helpful workers. They helped pick out the right harness size and leash for my dog 🐕‍

MICHELLE Adams

2022-05

Always greeted warmly and the attention they pay to the customers is pretty amazing. I am a new pet owner.

Janette Harris

2020-05

Nice place and excellent customer service! The pig ears from here have no risk of Salmonella! Thank goodness!

Dee Vee

2018-05

I shop here because .... its really clean and organized, helpful employees, has everything you might need, quality food & products, ....AND, LOCALLY OWNED!#Bonus

Cathy Bryant

2019-05

Love the guys who work there! They are always so helpful and very knowledgeable.

Jesus Rodriguez

2021-05

Very helpful employees, great products. My dog loves the pumpkin treats.

Ivan Herrera

2021-05

Gracie picked out new toy.

Opening Hours

Monday 9 AM-7 PM
Tuesday 9 AM-7 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
Friday 9 AM-7 PM
Saturday 9 AM-7 PM
Sunday 10 AM-5 PM

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet