Family Dollar

4.1 (216)

160 N Cotton St, El Paso, TX 79901
(915) 800-4565
familydollar.com

Claimed
Dollar store
Beer store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Wine store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Sylvia Dominguez

2023-10

In one word, horrible. We went in because we needed some cleaning items, for the house. I saw a receipt laying on my kitchen table that said $5 off your next purchase of $25 or more. I also noticed that that coupon said available on Saturday 9/16/23 only. At that moment, I also remembered that I have the Family Dollar app on my phone, which also has a $5 coupon, this one is a digital coupon, and thought to be available any day off the week. So we proceeded to the store and did our shopping, when we proceeded to the register, I entered my phone number so that I may apply this digital coupon towards my purchase. To my surprise this digital coupon was invalid, or should I say not valued until Saturday the 16th. The cashier rudely told me to look closely at the coupon, for it is only available on Saturday, mind you, this young girl was at the second register and yelling this to me from across the store. Very rude, no manners and quite embarrassing. If I known this, I wouldn't have bothered downloading the app to my phone, which is now useless to.Not to mention, this Family Dollar has empty shelves and a poor selection of items. Also where are the saving? Because a lot these items are less expensive elsewhere. That's what's happening inside the store, it gets worse. The outside of the store reveals the store window is boarded up, which leads me to believe, that the store was recently broken into. Outside are a handful of male vagrants just hanging out there, doing nothing, but waiting for us to walk outside.All in all, I guess this was the last time I've ever shop there.

Shey GJ

2022-06

There's always a line when I go.I work at retail and understand stocking can be messy but this is too much. There is no need for this messiness.Thankfully I have never experienced any rude employees but this is definitely not my first choice of store to visit.

Laraine Schollmann

2024-02

I have definitely noticed the inflation hit even more at the local Dollar General. Prices are definitely still going up

Ian Zuczuski

2023-07

Yes, some things might be a little bit harder to get to, because they don't really specify worths at, but you can tell some people their actually do what they do, they love doing, which is work there, even though that's sort doesn't have everything else that I would like, they don't have tea there, that much. It's still actually one of the best ones out here right now.

Demian Mijares

2023-06

EXPENSIVE. Even the employees agree how expensive this store is. I also did notice some employees are confrontational, as other reviews suggest. The store by itself looks and feels, respectfully, like it was trashed and nobody cared to pick up the mess.

Kenyetta Richardson

2023-06

Friendly staff, well maintained store & pretty good variety of products. Unfortunately, this area feels a little unsafe sometimes. Some products have to be locked up because of theft. It's a bit inconvenient.

angel flores

2022-06

I am a community health worker helping those who are reentering from incarceration and those who are homeless.the FAMILY DOLLAR #7510 manager was very rude and confrontational with me as I spoke to a person experiencing homelessness. The supervisor David Giron told me to leave the front of the store as I spoke to the individual. when asked if I could speak to the supervisor he hesitated and continued to harass me on why I wanted the phone number. part of my job is to help the homeless and provide outreach. i would like an apology from the supervisor.

Cat Ryan (RennerCat)

2020-06

Employees tend to chat loudly about personal business with no regard for customers. There are 2 grocery carts!TWO! I am disabled and cannot carry a basket PLUS my cane. The two carts are usually being used by employees to stock shelves!Get more carts!!! Train your employees.They're mostly helpful, but when I asked when they were getting more carts the female employee gave me a snotty reply.

gerson Fenen

2023-06

Si I came here today Wednesday August 3 2022 at 9:50 and one of the cashiers came out and told me they were closed as I was walking away another man shows up and asks her if he could buy some cigarettes first time she says no second attempt she OPENS the door for this man I honestly don’t know if they have something going on between them or if he’s her sugar daddy or something but that’s just plain blatant and rude, felt a little offended I really think someone should manage this place because whenever I come here it’s always chaotic.

S F

2019-06

Store is packed with a wide selection of products. To the point the shelves kind of crowd the checkout lanes. But overall no complaints. Grateful it is there.

Carlos Manrriquez

2019-06

The store manager Allows too many homeless people in front of store doors! Don't feel safe with if family go by them selfs....

Alex Me

2023-06

There's always homeless people and bums outside. Very uncomfortable.

Isela Torres

2019-06

Worst costumer service.I have to hear a personal conversation between employees. I just walk away from the store.whit out buying anithing.left the cashier on the middle of the transaction.never coming back

Joey Reyes

2024-05

Nice

Cesar R

2017-06

Great location in an area that has limited stores and great prices on most stuff , highly competitive with walmart

HOLLI LONG

2023-06

Helpful friendly staff ,clean store.

Paul Brizlinger

2022-06

They have a European chocolate bar for $1.This place has a doorman most every day.

Arthur Ibarra

2017-06

Very clean, great customer service, good selection of various products.

Dew dirt Farm's915

2017-06

They ask for your backpack but ladies with huge purses who i seen stealing they won't bother. Sexual discrimination all i can say

Paul Brislinger

2022-06

It is well stocked and all kinds of variety. Excellent!

Peter

2018-06

Never see a long line, greeted and good customer service.

Senater Grey

2021-06

I think they can have more registers open when the store is crowded

Teresa Stroud

2017-06

Clean, well lighted, friendly and helpful employees, reasonable prices

Manny Raven

2021-06

Always with homeless around the area, one does not know if one will get mugged.

daft danny_jr_96

2018-06

Very bad costumer service lady threw my change at me and walked away

Nadia Gonzalez-Hurley

2019-06

Not even talking about the store. This is the stupidest parking lot I've ever seen.

André William Hurrey

2022-06

Clean affordable well stocked helpful & friendly employees

todd hodges

2018-06

The people who work in the store are very helpful.

Lulu Estrada

2018-06

You always find what you lookin for!!😊 employes great!

felipe santoyo jr

2021-06

Cashiers always friendly and store neat

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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