4.4 (824)
9861 Dyer St Suite 8, El Paso, TX 79924
(915) 757-7750
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ivan Z
2024-05
The dudes are awesome, very helpful, and knowledgeable. They have a pretty good selection of reptiles, fish, feeders, and really nice setups for those pets.
picoacai
2024-01
I love this place, lots of cork bark and all the animals are taken care of (except for the betta fish that they have in very small plastic tanks, not good for them and is the reason why I have taken off two stars, these guys need a tank of their own too)The rest is great, they have everything you need. I'm just sad there isn't any gargoyle geckos yet in store. I'm hoping theyll have them soon.
Mario Muro
2024-03
They have a variety of reptiles and sometimes bring in some pretty cool fish. They post their inventory shipments on Facebook if you don't want to drive there.
Suzette
2023-12
We went just to look . An one of the best workers Mike was so sweet and very knowledgeable. He let us know everything we needed for two little dart frogs. He made us so happy and excited for these little guys. Great Customer Service. Everything was so clean and nice.
Stephanie Pagan
2024-04
Friendly staff, awesome shop. Animals all look good and healthy. Left my chameleon boarding with them and everything went great.
lw_ art369
2024-03
The staff is friendly and very helpful. And I love the fact the turtle supplies are more affordable here than at other stores.
Collin Williams
2024-01
Small building but it’s a great place for reptiles the staff was honest and helpful I came looking for a certain fish and instead of trying to sell me on they were just honest about how it would impact my tank I really appreciated their honesty
Tierra
2024-03
They will take their time if you have any questions. I usually just buy frozen rodents, but when talking to other's they go above and beyond with advice.
Robert Lawniczak
2024-01
Great local store. They have amazing animals! A must to check out for your reptile and aquarium stocking needs!
Peter Piper
2023-12
The guy there is very helpful and friendly for my mini Russian tortoise. I like this place.
Ryan Warner
2024-04
Love this place! Been going for years and I've never had a bad experience
Alonso Leyva
2024-04
Great store, great selection, great service and staff. Awesome business overall!
Jennifer Nunez
2022-05
The employee of this place literally closed the door and turned off the open sign as we were walking up to the store! With another 3 people behind us!! The employee literally looked at us as we just stood there! Hours of operations are until 5pm not 3:22!! First time potential customer! Never coming back!!! This is not how you properly operate a business. Don’t not recommend!
Linda Rias
2023-12
I have purchased a parakeet, a box turtle and fish from there. The people that work there and the owners are very helpful and give great advise. The pets I got there have been healthy.
Lashawn Frith
2021-05
Still my favorite pet store in El Paso. Super friendly and knowledgeable staff. Just grabbed my Axolotl there along with many other animals over the years.
Guy Herrington
2024-04
Super friendly and knowledgeable staff. They aren't trying to upsell anything.
Lucky Ace
2023-10
Great place been going there for sometime now. I jus bought my daughter a jumping spider and the employees are so nice and knowledgeable. Also provided a lil set up for the spider that my daughter got to help build.
Rose
2023-11
This place used to be so stinky but it smells really clean now lol! And they renovated it so nicely. Respectful owners too
Nichole Bustamante
2021-05
I've been coming here since I picked up my first Bearded Dragon from them 11 years ago. Staff is cool, laid back, friendly and highly knowledgeable about all animals and products sold.
Hannia Medrano
2024-01
Best place in town for exotic pet great customer service guys very friendly and helpful
Daniel West
2024-01
Great place, just clarifying that they do not have pet birds anymore.
KSandra Torres
2023-11
Very friendly.. answered many questions we had. Has a wide variety of exotic animals! And the place was super clean!
Baby Joy
2023-12
I WILL NEVER FORGIVE YOU 😭, Used to love this PLACE until the OWNER overcharged my card . And his face always balled up ...
Pedro Rodriguez
2024-02
If you care about animals go elsewhere they keep their beta fish in tiny containers they look half dead and from what I saw their rats are also horribly mistreated
Camil Blackburn
2023-08
Omg this girls blew my mind the over charged me (don't smoke when you come to work )they over charged me 8 bucks store stinks so bad. She touched absolutely everything and than put her hands in the tank to get my fish . These girls are aur heads stop smoking before coming to work. They both should be fired horrible customer serviceWouldn't give me a detailed receipt to see what I'm being charged. Just horrible
Enrique Rodriguez
2024-04
Them fellas there are awesome. Always willing to help.
Jonathan Z
2024-04
Great customer service, the employees are very knowledgeable
SkyStarsOpenings
2023-10
Such a great place. Excellent customer service and knowledge. Definitely a one of a kind shop in our area.
Cynthia Wright
2023-05
Love this freshwater aquarium shop. There are not many here. But they have a lot of knowledge to give and ideas on tank setup. They also have very nice reptile displays. So the next time you are on the northeast side of town stop by the Ark.
Mintchip
2024-01
Very rude staff will not come again can go anywhere else and get the stuff cheaper too
Monday | 12-6 PM |
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Tuesday | 12-6 PM |
Wednesday | 12-6 PM |
Thursday | 12-6 PM |
Friday | 12-6 PM |
Saturday | 12-6 PM |
Sunday | 12-6 PM |
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