CVS Pharmacy

christian m

2023-05

I understand sometimes things happened with shortages of medicines etc. however, when someone just simply doesn’t want to help, is when I start writing these types of reviews. I call twice to this pharmacy to check on my prescription…the first call I spoke to a tech over the phone and he mentioned the medication was not sent from the doctor (which I new was a lie because I was the doctors office when they submitted the prescription electronically), but then it turns out they (CVS)has two profiles under my name. I have addressed this issue multiple time and they seem to not understand and delete one of the profiles to avoid this headache. Anyways I had to call the doctor to confirm if they submitted my prescription which they confirmed it was sent the day of my appointment. So my second call to cvs was to let them know my prescription was submitted electronically, they realized it was in the second profile…after confirming they said they would have my prescription ready. I go pick up my prescription via the drive through to find out the prescription was not ready. Then the tech at the window said if I could go the following day because she “thought” they didn’t have this medicine. I asked if she can double check because she didn’t sounds to sure. She closes the window and guess what? Surprise we have medication…why would she lie and make someone come back the next day when they have the medicine available? Horrible service, I will be switching cvs since these individuals are rude and unprofessional!

Rocio Lopez

2023-05

Seriously, I dropped of my prescription at 12:00 pm and they said… it will be ready at 5pm. I came and there is the longest line ever. I wait 40 minutes in line to get to the register to be told that my meds are not ready yet!!!! I have to wait 45 more minutes!!!! They are still working on them??!? Good thing I was not dying!!! NEVER COMING HERE AGAIN!!!!

Violett Olivo

2023-05

Horrible, they always take a long time to fill prescriptions. I dropped off prescription in the morning came back in the afternoon and meds weren't ready yet. In another occasion they ran out of medication and they waited until I came back to pick it up to tell me.

Tugba Turel

2021-05

I went there to get tested for Covid19 and was right on time but there was a long line already. waited while i was sick and did the test. they said i will get the results in 2 to 4 days on my minute clinic account the one they gave me. here it has been 9 days and i still have nothing. i call CVS they say it has nothing to do with them. they don't know anything or give any info about results. i insisted for a contact number to learn about mt results but the lady said she doesn't have the number and I had to insist more and gave me minute clinic's number but it's just recording nothing more. luckily i am not working and my husband can work from home so waiting home didn't hurt us financially but there are lots of people and even one day makes a huge difference for them. so what they did/didn't was a huge irresponsibility. And i don't know how many more days i have to wait to get my results which doesn't matter anymore.

Lucia Garcia

2024-05

Medication is never ready on time.

Teri

2023-05

I was very pleased with Alexis who WAS very helpful and friendly ☺️..she went back to check out..to see my status on my prescription ☺️..I left very much Happy 😊

alfredo chavez

2022-05

Horrible they will not answer the phone! Was on phone for more than 30 min!! Either lazy people in pharmacy or CVS is understaffing! Both are all unacceptable 🤬

Fabian Botello

2022-05

Constantly lose my prescriptions and always have to wait 20+ for the medicine even though I always receive texts stating that its ready now

Reviews By WHO

2018-05

I took my prescription here for the first time I don't had my insurance card but I was told with my info they can try and see if they find it so I did provide the rep my info and was told in two hours it will be ready so I waited I go and pick up my medicine and I was told that I needed my insurance card I told the rep the last rep ask my info and say everything was ok 15 minutes later and two hours later I had to call my doctor and get the insurance number I did provide it to the next rep which he was really helpful and provide me the medicine please let the customers know your policies instead of saying something totally different to us

Mary Hawkins

2024-05

It was great 😃👍

Edward Walsh

2023-05

Only one person working the store and he was very busy.

Luis Vargas Sr.

2023-05

Pharmacy close for lunch. No information about that anywhere. Poor management.

Irma Ornelas

2023-05

Great customer service and support.

rick gutierrez

2022-05

This location serves too large an area to be helpful……

Pantoja Uber

2016-05

Don't use this pharmacy. They only hire idiots.

mario nieto

2023-11

The pharmacy girls from Zaragoza and North Loop on Wednesday afternoon were unprofessional and rude, almost 2 hours waiting for some pain pills that I was going to pay for, they were not going to give them to me. Bad point is that they understand that people go for their medicine for pain or other discomfort and it is needed. Thanks

Catalina Villegas

2022-05

The worst pharmacy, I changed it years ago for some reason, now I go back and they are the same or worse. If there is a problem with your prescription, they notify you until you arrive to pick it up and when you drop off the prescription they do not pay attention to what you tell them, the waiting time is exaggerated... the worst

Juan Sierra

2023-11

Very good service

Carlos Perez

2018-05

Very good.