4.2 (106)
1500 N Polk St, DeSoto, TX 75115
(214) 765-1745
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Phyllis McElroy
2024-01
I would give this a 5 star if they only would stock 0 Sugar Pepsi. Lol. But it's still a nice place to go for a quick need.
Jada Reign
2023-06
Horrible staff, I literally witnessed, I am assuming the “manager” for the evening shift get into with a customer. The customer mentioned she’ll call corporate which I hope she does. The “manager” then goes outside where arguments escalated, just to see now the “manager” friends are involved. Both staff showed poor customer service and professionalism. Not to mention every time I come in there they are ALWAYS on the phone talking while ringing up customers. If I could rate this store a ZERO I would.
Arthur Lopez
2024-04
EXCELLENT SERVICE WITH A MULTITUDE OF THINGS TO PURCHASE.
Dawn Paul
2020-05
They have the best customer service I’ve received in a while. From greeting me at the door, assisting with locating items, knowledgeable on items and sales, etc.
Carla Branch
2024-04
Great to go in and get what you need.
Mrs.1975
2021-05
The workers here are extremely rude and the store is completely unorganized. Several items I had were shelved with the wrong price posted and instead of them selling me the items for the price posted like they're supposed to do I got attitude and excuses. One of the items I had was a 10 pack of dial soap the shelf price was $2.00 it rang up for $10.00. I took the lady to the shelf where I got it from and she said "OH THAT'S IN THE WRONG PLACE"! So she moved it to the spot with $8.00 I said ok that's fine but it's ringing up for $10.00. So she took a closer look and there wasn't a price placed on the shelf for that item at all. After going around and around I just left the store and I will never patronize them again.
titameshia minor
2022-05
So I came in June 8th @ 4:46 pm and Christopher Phillips I think that's what he Said his name was he is amazing great customer service pls pls make him a manager reward him are do something he is ALWAYS a breath of fresh air coming in the store. I don't stop to do reviews but I took time to acknowledge he will be the reason I will stop here n shop again. CHRISTOPHER THANK U!
Dee Wade
2022-05
Absolutely horrible in sitting in my car right now its 8:12 and the doors have not been open despite me being able to see the employee in The window. 5 cars have come and gone and I sit and watch so does she. Didn't have this issue a dollar general less than 2 blocks away, they just didn't have what I needed. Please hire people at this location that actually care about how they make the company look.
Jacqueline Burris
2023-05
The employees were using profanity loudly while, older customers were in the store and being very disrespectful. The store was a mess and they were sitting as you come in the front door in the way.
Sherial Walker
2023-12
Customer Service was great.
Yvonne Elijah
2022-05
Friendly staff... I always shop at Family Dollar and since I have sensitive skin I needed to buy dove soap sensitive which they were out of. I drove to another Family dollar and they were out as well.
Demetra
2023-05
Love this location, great prices on items and good customer service!
Shelley Rogers
2023-05
Employees are always friendly and the store is clean. This is my go to Family Dollar location.
Fannie VanDyke
2018-05
The employees are very friendly,helpful.The store is always clean never a clutter,fresh food and dairy products,the prices are fantastic.5stars from me.
Tony Snow
2023-07
Good place for a quick stop small in there!
Redell Lankford
2023-05
This Family Dollars had a great staff on the day that I was at this store
kyi opps
2021-05
Very rude, unorganized,dirty no room to shop , the manger touch on my behind and didn't say excuse me I think he did it on purpose and I am seeking justice
Mickey Whisler
2019-05
Nice place, nice people,very helpful next time in town will stop again if need some things
a. m.
2023-06
Usually the aisles are crowded with boxes of products.
Naressa Smith
2020-05
I stop by here 15 minutes before closing and they would not let me come in the doors where lock and all i ways trying to do is get some medicine for my baby this is very bad customer service
Jesse Schiele
2021-05
Very considerable experience, they really take pride in helping customers and each other...
Jennifer London
2023-05
Good inventory. Clean & pretty organized.
jennifer montemayor
2022-05
Clean and always stock up. People are always nice and friendly.
Pauline Ramos
2021-05
Enjoyed the convenience. Didn't like one cashier did not have mask on.
Pamela May
2021-05
All way clear and the employees are all nice and friendly
Brittany Dorsey
2021-05
Very convenient. Always good customer service.
Keandre Jackson
2022-05
put that old white man in da back he either playin or bullshitn
Mike Kay
2019-05
Great store for discount and seasonal items.
Loretta Davis
2018-05
Your check system , needs work. Unless the employee needs more traing.
Beulah Darnell
2022-05
Was able to find everything that I wanted.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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