Dollar General

Rossalyn Cross

2023-12

Employee implyed me and sister were shoplifting. Employee came up to me(16) and my sister(16) while we were wandering the store looking at various items including variations of cheap slime. Employee then appeared in the isle we were on and as soon as she got there the mood shifted she continued hovered over us for a moment and asked us if we needed help, we felt very uncomfortable and said no thanks. Then we carried on to another isle trying to get away from her presence with one of the slime containers we had been looking at when she dropped in, half way down the new isle we realized she had continued to follow us, she stopped us in the middle of the isle and told us the cameras were always watching and a few very awkward seconds later she walked away. We were confused because we hadn't done anything/said anything to even imply that we had/were doing anything wrong, after she finally left all the joy of our short trip to the Dollar General was sucked away. We immediately put the cheap play thing on the shelf closest to us and tried to shake off the weird expirence by quickly going to the self checkout to buy our V8.Once we purchased the juice and was about to grab receipt, mind you my sister had the drink in her hand the entire time in no way concealing anything, the same employee reappeared and once again loomed over us and asked us about the slime. She asked us if we purchased the slime and we stated no we put it on a shelf. The employee then asked us to show her where. We got to the isle where the first interaction happened and she proceeded to ask us why we had left it there, we shrugged and she told us again that the cameras were watching and she wants us to continue shopping there but to do what was right. I have been shopping at this Dollar General for years and have never had any poor experiences until tonight. What about two teenage girls just wanting to buy V8 juice and laugh about some bad slime wasso suspicious? Be aware you may get accused of shoplifting for browsing products.

Christopher Currin

2023-05

The store manager Rhonda Todd is the rudest store manager ever. She don't like dealing refunds of any kind. To think having a Dollar General in Deport where you can walk to it be great but the store manager is horrible. She makes you feel not welcome in the store as well.

Tammy Sellers

2023-05

Love that they have a self check out for card payments. Wish they had the little produce section. So I could pick up fruits for the grandblessings or salad stuff for myself. Staff are good at keeping the store stocked and clean.

Christopher Lane Currin (RoyalWolf)

2021-05

My Mom, and I love our Dollar General. It's so close to where we live. The store is so clean. They keep the shelves stocked. The employees here are super friendly.

DatCamp G

2022-05

The Dollar General Store #21338 is great for my community. I'm glad it is right around the corner, a quick stop shop for emergencies.I purchased a twenty-five pound bag of Heartland Farms Cat Food for fifteen dollars early a.m on a Monday. My farm barn cats eat anything but they turned their nose up at this product. The next day Tuesday, twenty-fours later, I called on the telephone and spoke with the store manager, explained the situation and I would like a refund.To my surprise the store manager stated they do not accept any returns on food or cat food due to covid,  have a nice day, click. And that was the end of the conversation.I called Heartland Farms and the lady Michelle was the one who gave me the telephone number to the Dollar General Support and Product Services, she told me there have been a lot of calls about the cat food. I was onto my next telephone call.Jan at Dollar General Support and Product Services took my concerns seriously, she stated there was NO UPDATE ON THE RETURN POLICY due to covid as of 9/14/21. The manager was dishonest to me in stating that there was a change due to covid in their return policy. Jan gave me a reference number and told me I should receive a callback in twenty-four hours.My fourth phone call was back to the Dollar General Store, I wanted to give the manager the opportunity to make things right and offer me a refund, she said; she could not do that.Then I told her what I learned since I last spoke with her, there was not an Update In The Return Policy due to covid.I told her I had called corporate and they will be contacting her District Manager and I had a reference number. All I want to do is just return the cat food and get a refund and maybe an apology.Thirty minutes later, not 24hrs, I spoke with the District Manager, she called me. "It was resolved after five telephone calls". I did return the cat food and the money will be put back on my card in 24hrs I was told."It was not about the fifteen dollars." I only did this to make the customer experience better at The Dollar General Store for everyone.It bothers me that The Dollar General Store is loosing customers because of experiences like this and Cooperate doesn't know it.The Manager of The Dollar General needs to work on her customer service skills and issue resolutions.I did not receive an apology from any party in this matter.

Robert Havlin

2023-11

This was the cleanest dg I've ever been to. Everything is easy to find!!!

Renee L Pelton

2023-05

Great staff!! Wonderful management, always helpful & caring. CLEANEST store around!!!

Merlin Waits

2021-05

What I like about this store it's always clean no clutter in the Isles always fast and friendly when you check out keep up the good work

Katy Powell

2022-05

The manager here Rhonda Todd is very disgusting and rude, she banned a 86 year old blind man for being a “nuisance” & falsely accuses people of stealing, that’s fine we people of deport will just keep going to Bogata Dollar Store.

Dylan Guest

2022-05

I thought it was awesome when Deport got a Dollar General, but the store manager here is so terrible i still go to Bogata.

Rae Bear

2021-05

Its really chaotic the way the layott is. Can't find anything when your looking for it. It just needs a better structure for its layout. Employees are great!

Larry Lynn

2022-05

Was just in this Dollar General with my son and the manager Rhonda Todd falsely accuses him of stealing, when he asked her to show him the footage she said “she didn’t have to” she has ran off many people from spending their money here!

David Fears

2021-05

Nicest DG I have visited. Brand new. Wider array of product than other DG's. Really nice staff. Check it out!

Michelle G

2022-05

Was shopping in the store when manager accused someone of stealing that I know personally, and I know he would have nothing to do with any criminal activity 👎🏽👎🏽👎🏽👎🏽 Very poor service won’t be coming back!!!

Amy Coleman

2023-05

Great friendly helpful staff! Clean stock store!

Brendan Samples

2021-05

Pretty wide variety for a dollar general. Just finished building in June of 2020. Building is clean and new.

chelsie holder

2021-05

Always super busy in there but still good service and clean store

Jeff Gibson

2021-05

So far so good. Neat and clean with a good selection and friendly employees.

Christie Winton

2021-05

Clean and the employees are always super nice and willing to help!

Pamela Humphrey

2021-05

In deport it's so easy for me to stop on the way to work or on My way home I love it

Mitzi King

2021-05

Very clean ,friendly people, my favorite store

Cathy Jo-Lene Procter (Cathy Jo)

2023-05

Better than the one in Bogata 😝

Elizabeth Follmar

2021-05

The employees there are very very helpful and sweet

Jeremy Gurley

2021-05

Great little store.

April Hazelwood

2021-05

So glad to have this store

Melissa Martin

2021-05

Nice big, clean store.

Cathy Procter

2021-05

I love the deport dollar store

Julie L Davis-Williams (Grandma)

2021-05

Staff helpful in finding what you need.

Donice Epps

2021-05

They where friendly an the store was clean

ScatterCreek Diesels

2022-05

Manager falsely accuses people of stealing