CVS Pharmacy

Neerav Verma

2024-01

Thanks to pharmacist Jeremy Shaw, we had the worst experience at a pharmacy. It is not our problem as a customer that people like Jeremy cannot do their jobs. We are never going back to this pharmacy ever again. He is extremely rude and incapable of doing his job. We are planning to file a formal complaint against him with CVS corporate as well. He has no right to be rude at customers when it is their fault for being behind. If they are short handed, take it to CVS corporate and don't take it out on customers. Prescription was submitted for my sick wife at 5pm and it wasnt filled until 10pm after waiting a long time at the store. There is a polite way to treat customers but instead staff is ridiculously rude.

Angel Thompson

2023-07

I have come to CVS for deliveries, to use the ATM, and to get medicine. Unfortunately, the medicine prices are too high without insurance (I'm working on that). The facility is nice and clean, and the employees have a laid-back, professional demeanor, which I always appreciate. They usually have what I'm looking for or some form of it. Their self checkout is easy, with no hassle. No complaints.

Hannah Fitzgerald

2023-09

0 stars should be an option! Gave me the run around for days on my daughter medicine never once called me stating there was a problem. Then when i tried calling for an hour was hung up on 6 times. They stated they sent request to dr for different medicine the dr called them out on that lie since they never verbally called and checked. You send a fax or electronic request you need to physically call and do a check on it. Don't even get me started on how rude the pharmacist was with no concern I was gonna report him for not doing his job correctly. I was told oh the medicine would be in with our shipment at lunch calls back in evening and now we can't get it. Then after i get cvs supervisor on phone with caremark they magically can send to another location when they could have done that to begin with. Oh and they didnt even transfer it i had to call and do it. They all need to be retrained I work for CVS Aetna and this would not fly in my department.

Stacy Rodriguez

2023-07

Not happy with the experience here. First, I had my son's dentist call in the prescription because my car is in the shop, so I needed it to be ready when I got there. I had someone driving me there to get it. I get there, and it's not ready, so they say wait 15 minutes, and you'll get a text. Never got a text. My ride was nice enough to take me to the grocery store while we waited for the rx, still never got a text. Finally got back to cvs, still no text only to have the lady tell me they only got the amoxicilin and not the ibuprofen. My son needed the ibuprofen for his pain, he had 4 wisdom teeth pulled. I know for a fact my dentist called it in bc she knew my son was in pain. Not good at all and will never return to this pharmacy.

Amber Molina

2023-05

This is 2 reviews in one:1) The minute-clinic was a life saver recently. They got us in quickly, answered my questions, and my son was back to school in less than an hour. Plus, it was way cheaper than the emergency/urgent care and we didn’t have to wait days for an appointment with our PCP.2) Today at the pharmacy was a totally different story. Gabriela was incredibly rude. She wasn’t listening to what I was asking, so she gave me curt answers to my assumed questions multiple times. Finally, I had to show her a picture of what I was asking for. Then she rolled her eyes and finally answered my question correctly. This is an awful attitude for a customer service representative. I had no issues with the pharmacist or the other tech that helped me later.

G I G A T T

2023-05

I tried to call and explain to the pharmacist that they gave me someone else's medication. Instead of letting me finish my sentence, He hung up trying to rush the phone call. I took 10 minutes on hold to get them to pick up the phone only to be disconnected after 10 seconds.I asked him his name. He said he was the Pharmacist for this location in Deer Park. He kept mumbling when I asked him his name. Delco or something that ended in I or y.I find it difficult to believe that 8 years of education got you this far. Do better.

Jackson Jr

2023-05

I love this CVS. This CVS right here is open 24 hours. They were open 24 hours before the big reset, during the pandemic and still to this day open 24 hours.CVS the only place that did not change, close up shop, alter hours, reinvent the wheel. CVS is not given the love they rightfully deserve.Let me say it again just in case it's not clear.....Every single public store went full throttle into chaos. I don't blame them, it was wild and nobody knew what to do or when to do it. But CVS said Nope we going do what we do. We going to stay open, same hours, same routine just like every day before and everyday after. Yall know what? CVS the new waffle house!Waffle house did not stay open like they once did. Waffle House stayed open for category 25 storms in the past but nope they faltered like the rest when pandemic 19 came around, and that's ok. I still love Waffle house!BUT the crown must be passed to the rightfull and deserving and that's CVS!CVS you the store that keeps on keeping on!!!Please everyone acknowledge CVS for their commitment to keeping a sense of normalcy to standing firm in their ways and really helped everyone through the storm.CVS good job! Really, it's the people who did the great job. CVS you have the best of the best employees and I hope you know this and put them on the pedestal they belong on.

Kyle Howton

2022-05

They refused to give me my COVID booster because I did not have my vaccine card. I tried to explain that it was lost but they said I had to have it... So, I can't get the booster now?

Leo B

2020-05

Went to fill a prescription and they found me a plan that gave me a big discount. Was going to pay around 90 bucks and ended up paying just about 25.

Brooke

2020-05

Pharmacy staff is rude and uninformative. Between the eye rolls an sass I will not be going back