4.3 (36)
411 Broadway Ave Suite 4108, Dallas, TX 75212
(469) 468-4055
urban-pups.business.site
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Michelle Mai
2024-03
The groomer was so patient & very detailed oriented. She asked me questions to make sure my pet was comfortable & took her time! I really appreciate a groomer like this! She of course also did an AMAZING job! Would recommend visiting her. :)
Deena Smith
2024-02
Bring your pup here for exceptional service. This was my first time bringing my very anxious dog to a groomer and when I came back to pick her up, she was a happy pup! I got a detailed report of how she did during the services and got suggestions of things that may be helpful to make grooming less anxiety provoking for her and best care for her coat.This was also a convenient location, as there’s a coffee shop a block away where you can post up and get some work done while you wait (delicious food also!) there’s also plenty of walking space, grass, and community poop bags if your dog wants to stretch their legs for a bit before or after their services.It was a little hard to find at first - it’s at the bottom of an apartment complex. Diagonally across from the Pilates place and bank on the corner.
Lou Thomas
2021-05
I have found my new doggie spa!!!! Urban pups is a small women-owned business with a huge heart for her clients! The space is modern, hwith a variety of pet items on display. The friendliness, care, and making sure they understood my concerns was so appreciated! What a welcome change from the big chain grooming establishments. My fur babies look so gorgeous,, their cuts are even, and Ms. Eva even gifed them cute little holiday bows and ties! I am now a repeat client for sure.
StaynurLane Leggett
2023-05
I've been searching for a groomer closer to me and found Urban Pups. I called and spoke to Eva who was very friendly and flexible with scheduling time for my baby Coco. They have just gained a new customer. Love the service 🐕 💓
Chauntra Rideaux
2023-09
This groomer did a hatchet job on my standard poodle and became aggressive with me when I showed her the missing patches that were cut in his top knot and across his body. Choppy is the best way to describe the overall cut.She brought out a pair of clippers and continued to chop at the top knot until I stopped her. I told her I was disappointed and she started yelling at me that she wasn't doing charity work and that she worked 4 hours on my dog.Luckily, another customer interjected that the cut was bad. The owner continued yelling at me, demanding $150 and put one of her leashes around my dog's neck, I guess to hold him ransom.She stated that customers are always trying to insult her and refuse to pay her price.At that point, I just wanted to pay and leave, then she told me she didn't take credit cards because her customers often amend the charges. I was able to pay her via Zelle.This lady did a horrible job on my dog, is aggressive and unprofessional. Thank goodness for the good Samaritan who stayed with me during the entire ordeal even though the owner demanded that she leave several times.This person stated to the owner that she had a similar experience and that's why she hasn't returned with her dog, she was there picking up her friend's dog.
Fabiola Valenzuela
2022-05
Will definitely be back for their wonderful service! Tobi was the happiest pup after his appointment. He looked so fresh and clean! Happy to have found such attentive and caring people.
Lindsey Tanner
2022-05
We have two doodles who have been butchered more times than I can count!! I am SO IMPRESSED with their groom at Urban Pups. They have never looked better.
Antoine Baras
2022-05
Pablo 🐶 loves Urban Pups!!! Super nice staff, welcoming, always caring about your animal and its well being, recommending the right grooming, flexible. Highly recommend the place.
Amanda Snoozed
2023-05
It’s been almost a month. I made a review before on the hair cut of my dog that wasn’t very good she was shaved down and it was very patchy. My dog has not been the same since going here she has always been very confident. Since her visit she’s been scared of everything. It’s as if she’s traumatized running to her crate in fear. I even took her to the vet ran blood work she’s perfectly healthy. When I arrived to the place there were dogs barking aggressively in cages. Kids in a corner on tablets and phones. I hope hitting there own dog looked to be a Frenchy or a terrier. I just hope she wasn’t attacked or hit.
Michael Schultz
2021-05
Urban Pups is always the best choice for grooming and bathing. They are priced very fairly and do amazing work. They took care of me on short notice on many occasions, made great suggestions regarding care for my dog Vito, and treated him as if he were their own dog. The owner is so nice and takes a personal interest in each pet she sees. Great quality, great value, very professional and reliable, and always extremely responsive!
Shantay Morae
2020-05
So I was looking for a new groomer for my puppy and I came across this shop. First and for most they are soo friendly and comforting. They took care of my baby and made him look even more handsome I’m very impressed and know for sure we’ll be going here from now on. My puppy enjoyed playing w. The shop puppy as well, he definitely had an eventful day
Fabs DeAlde
2023-05
Our Malshih has never been able to get his nails trimmed with anyone else. They were able to use techniques to make him feel as comfortable as possible and quickly were able to cut his nails! Amazing!
R S
2021-05
I have been looking for a good groomer since moving to this location and I believe I found her! Eva (the owner) and Blue (the groomer) are amazing! They are two of the sweetest ladies I have ever met. You can tell that her and Blue’s effort shows in the work they produce. The place is very welcoming from the minute you step in the door. There is dog food and treats Eva sells there and she even offers to pick up the type of dog food your dog likes if she doesn’t have it there. She has some great products she sells as well. Simba loved it there and will definitely be back. He even landed on their Instagram page! I love supporting small businesses like this especially when they do the 5 star job that Eva and Blue puts in!
Shailaun
2020-05
George was a happy camper when I picked him up from his bath today. He smelled great and his coat was soft and shiny. The owner, Eva is super sweet and the staff made us feel warm and welcomed. We’ll be back for the next wash!
Sven Shai
2020-05
We brought our sweet George to Urban Pups for a bath and Eva and her team took great care of him. His nails are nicely trimmed, his coat is shiny and he smells so fresh and so clean!
Marty Walter
2022-05
Teddy (Sheltie) had the most wonderful experience today at Urban Pups. He looks beautiful and Eva was so kind and welcoming to him. I highly recommend them and will be back again soon!!!
Lalonda Taylor
2021-05
This place is very clean, neat, and the workers hold great integrity. My Babey (dog) usually have increased anxiety evident by urinating on me and whining when I pick her up from the groomer, but when I picked her up after having the full spa treatment, she just ran to me excited to see me, no whining or urinating. The groomer staff consulted with me in detail about my desired treatment of Babey, and ensured she and I were both comfortable prior to my departure. I had her fur trimmed and I was beyond satisfied with the precision and detail taken while caring for her. I’m not a big complainer at all but I will say of all the groomers I’ve tried, I rate them #1 and will be using them from now on for all of BABEY’s grooming needs. I’m so grateful I found them!
Kainah Williams
2022-05
Very disappointed in the service I received. While the owners are very nice, the quality of service was nowhere near the $70 that I paid for my 10lb doodle. They left mats under her ears, did not cut her legs and left a very choppy job overall. Won’t be coming back.
Jose Rocha Galvan
2021-05
Came to Urban Pups for my dog buddy, they where super sweet and kind my buddy boy has belly problems and they told me to try the pumpkin pouches for my dog. THEY Worked !!!! And they left buddy looking so clean! Love them!!
victoria helfrich
2020-05
The owner Eva is wonderful and took such amazing care of our french bulldog/ beagle. His nails have never looked better. Highly recommend :)
Kevin Nunez
2022-05
The cut was uneven and patchy on the paws and on his hind legs. Hardly a deshedding not worth the money ($80) AT ALL. Had I known I would’ve been better off doing it myself and how do they just accept cash, cash app or zelle???
Samanta Santana
2021-05
Amazing I bring my cats here to get deshed and the owner is sweet amazing and caring. They also have awesome cute fits for dogs and cute beds. Love them!!!!!
Urhonda Irby
2023-08
Enjoy taking my pup Mason here! Professional, friendly, and affordable!!
Giovanni Mendez
2022-05
My dog Buddy looked great when I went to go pick him up, everybody was friendly, and I definitely plan to keep on coming back (:
Brenda Cisneros
2022-05
Great place and my dog feels comfortable.
Bobby Thatvihane
2023-05
How do you schedule my pup and not even be open or answer the phone? Terrible. Had me waiting outside for nothing.
Aaron H Armstrong
2023-05
Great small business that takes care of the pups while in their hands. Had my Mylz looking fly!!
Ezekiel Santana
2022-05
Awesome place to leave you're pup
allen r
2020-05
Permanentely closed This location.
Monday | Closed |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | 8 AM-3 PM |
Sunday | Closed |
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