Oak Clips Pet Boutique & Grooming

tenita wiley

2024-05

My kitty Levi Loves Oak Clips! Super friendly!! We've been to all 3 locations. The new Hampton and Kiest location is Awesome!!!

Lissa Bearpaw

2024-05

Had a same day availability, came on a Sunday. Cute little shop & was greeted with smiles from the employees. Very friendly with my fur baby. In & out with my baby smelling so nice & nails trimmed as needed. Will definitely be back!

kevanna adams

2023-09

If I could give a zero, I would! I’m so livid! I literally have cried about my baby. Today was Nola’s 1st time at this particular place. I had card issues so a friend paid over the phone and I proceeded to pick Nola up. I was not made aware of what had happened. I gave them freedom to cut her however they see fit, just make sure it’s cute and low. Besides the botched cut job. No one informed me that a blood vessel was ruptured in her eye. I just so happened to see it when we got to the car. All I received was a sorry “she didn’t like getting her nails trimmed and she scratched her eye” I forgot to say because it was paid over the phone. I said can I get a copy of the report? “We don’t have a report ma’am” and that is all! She is almost 3 years old and has had plenty groomings, and this I never heard of before. It looks more like, she was maybe poked in the eye with the trimmers or something. The front desk lady was nice but I feel like something else should have been done or mentioned to me beforehand. 0/10 do not recommend! I’m sooo freaking upset!

Leticia MORENO

2023-05

First time visit for pup Bella. And they'll did a fabulous job on her. VERY NICE AS WELL. AND THEY'LL stay busy. Great place to get your fur babies groomed and buy them a snack or food. They'll also carry leashes, dog outfits, shampoos, etc. In the ❤️ of Oak Cliff.

We Buy Houses Cash Dallas

2024-04

I took shabby looking little Yorkie here for her first grooming. She looks Great and has been running to everyone showing her new cut.Silly girl, looks very nice

Reagan Hillier

2024-03

Friendly and reliable team here. I always appreciate how I can get an appointment relatively soon when in need.They have a large retail area that could sure be utilized more efficiently in some way.

Heavenlii unwrapped (Heaven)

2022-05

I brought 2 dogs in for grooming, they are both uneven and my maltese was CUT in several places my shihtzu ears aren't even brushed both of their hair is uneven and their coats are choppy and a list of other issues. This was the worst choice. They don't show u the dogs until after u pay. Someone needs to call me back I left 2 voicemails, even though they answered before.

jinxer !

2024-04

Great place, was our first time using this place and 10s across the board, the scented candles smell sooo good!

anabel abonza

2023-06

Please don’t take your fur baby to oak clips pet boutique and grooming. I took my 1 yr shitzu 5/19/2023 at her app at 3 my baby was there intill 6 pm. When I went to go pick her up the receptionist lady told me in her system she had notes that my fur baby got a cut on her neck. I ask is it a small or big cut she said “I don’t know let me go check “ I wait for about 5 min the employee that was grooming her came out carrying my fur baby my baby face look scared when she came out of the dam back room !! Groomer said “ I am sorry but I cut her side of her neck with a 7 blade cutter Because she had Knots and she was moving a lot 😡 he said I didn’t realize she had soft skin I should of use a smaller blades instead of 7!Then he said u should go buy her a neck holder so she won’t scratch or else it might get infected 😡Instead of him giving me something to put her on her neck they sale it at their store ……(I end up going to PetSmart and bought the neck holder and spend $30 on something that wasn’t my fault !) . I understand accidents happened but dam he should have been more gentle and be more careful how he is cutting the hair 😡it gets me so mad because they are supposed to be professionals! And knowing what type of blades /equipment to use for each dog’s hair!….I also call them back to see if they can refer me to a vet cause the cut looks deep they said “no we don’t have a vet to refer you if u wanna take her u going to pay out pocket !!! “So ugly and rude ! NEVER TAKING HER BACK TO THAT PLACE !Note:****** if the groomer was haveing a HARD TIME CUTTING HER HAIR HE SHOULD OF STOP 🛑 AND HE SHOULD of CALL ME 🤙 TO PICK HER UP !!! Instead of struggling and cutting her neck !!!

Shameria Beasley

2022-05

Love oak clips grooming they are great with your pets. The staff always professional whenever I call or bring my pets into the store to get groom. I had to give all 5 star because I’m satisfied with the hard work they does. Thank you.

AV Martinez

2024-04

We have taken our babies here so many times and they never disappoint! They are the only ones that can clean up our pittie real nice

Edward Mcmahon

2023-05

Always love taking our dogs here. The staff is super friendly and knows what best will look on the dogs they groom. I barely know a good haircut on myself let alone our two dogs. We have never had a bad experience here.

LILIANA MALDONADO

2020-05

Worse place to take your Dog Child, they injure and will not take ownership of the mistake. My dog had bruising on his eyelid and literally eyeballs were red like if they had punched him. I took him to the vet and told the owner and asked her to pay for the fees and she refused since didn’t say anything at the time of pick up. Never had an issue with them so it didn’t occur to me to check my child for injuries.DO NOT TAKE YOUR DOG HERE !

Rosa “Rose” Ruiz

2023-05

My shih tzu looks wonderful her hair was cut exactly like I requested. Thank you because she came home a happy dog.

Jose Nevarez

2023-09

The ladies at the front desk always have an attitude, are unprofessional and disrespectful. I gave them the benefit of the doubt the first time. I have never seen such poor customer service at a pet grooming location. You can tell they hate working there, their lives and anyone who walks in. However this was not the worse part of my visits. When I picked up my dog they did not mention anything to me about hurting him. My dog has several cuts around his genitals. I will NEVER bring my dog here again and I advise you to look somewhere else.When picking him up, they refused to let me see my pet unless I paid first.This place does not deserve to still be in business.

Katie Wilson

2019-05

Love bringing my dog here! The staff is friendly, service is quick and the price is right! My little Yorkie always looks adorable and smells so good after her grooming!

Maria Calderon

2023-07

I hesitated on bringing my dog here a second time but was leaving out of town and had no other options where they had open appointments. The first time i took my dog there, they told me he was very aggressive and tried to bite his groomer- which was off the bat a red flag for me. I have a cocker/golden mix, he gets groomed VERY frequently and we have never ever had a problem like this, he is not an aggressive dog in any way and has never tried to bite anybody. I let it go that time because my dog seemed to be fine after his groom. The second time (and LAST time) that he got his groom there, I left out of town and was unable to pick him up so my mom did it for me & she automatically called me because he was crying so so much and she thought something was wrong. Later on when he refused to use the restroom and was crying so bad, she examined him and she realized he had a LARGE cut on his *private part* (I debates posting a picture of how bad it looks, but since it’s his privates I will not). Nothing was ever communicated to me or her when she picked up, which is absolutely ridiculous. If my dog is hurt I NEED TO KNOW!! I will NEVER bring my dog here again, he will be going to the vet as soon as I land and if it is anything serious I will be contacting the owners of this place. Either way, if it is just a cut that will heal on its own, why not communicate that with me? Why not let me know “hey this happened, so sorry about that”?? RIDICULOUS and UNPROFESSIONAL!! DO NOT GO HERE!!

Elect Lady West

2023-05

Lily has been going here for a couple of years, on a regular basis. I'm pleased with the service she receives. They have been consistent with quality service. They are very accommodating with my schedule. The same groomer has been there for at least a couple of years, and he's is worth the tip for the service he provides. He's great at calming down frightened dogs. I think he's a dog whisper. And now I bring my daughters dog.

Sheniqua Shannon

2023-05

I love going here, they are super quick and efficient. My furbaby loves it as well. The only slight complaint I have is they can never remember even with the notes exactly how I like his hair cut and more times than other it’s a little too short. I should ask for the same groomer but they’ve never provided the name or details. Other than that my baby always smells and looks amazing.

Laura Tobias

2023-05

On Saturday, Nov. 26, 2022 I took my schnauzer to Oak Clips Pet Boutique & Grooming- Oak Cliff location. I dropped him off at 12:30 not think that something would be wrong. They say that they would call me 2-3 hours when he was ready. When I didn’t receive a call by 5 in the evening, I called them to see if he was ready. I was told that they were short a groomer and that they were currently grooming him. At 5:30 I get the call he is ready. When I picked him, they walked him out and we noticed that he was limping and not putting much weight on his front paw. We had not even made it out the door, when we noticed and this asked what had happened since he was fine when we dropped him off. The front counter girl said that she didn’t see anything in the system, when I asked questions like “did he fall off the grooming table?” “Did an accident occur with another dog” “if something happen when he was bathed?” She answered that she didn’t know and the groomer had left already put that they would give me a call the next day. Once I got home I noticed that Charlie would even let us touch his paw and got cried when we tried to get close to him. That had never happen before. We took him to Dallas Animal Urgent Care and were seen by the Dr. Roberts. She said that he had a sprained paw, likely caused by Charlie being hit or falling somewhere and hurt his paw. Sunday afternoon, I still had not gotten a call from Oak Clips Pet Boutique & Grooming, when I called to speak with them they said that the manager/owner is not available to speak with me and that they would take down my information. As a business they should be track of any accidents that occur and notify the dog owners. I still have not received a call, and they are not even acknowledging me when I call and ask to speak with some one.

Rebecca Louise Parker

2023-05

Best place for grooming if your baby needs someone patient. Over the years my Miss Kitty has come to ENJOY her spa day!

Monica Watford

2023-05

I was a regular customer for several years bringing my senior cat for grooming. It has become clear that the quality and customer service has changed drastically. On our last visit my cat came home with a limp and was not okay for weeks. When I contacted the business I was told that “she came in like that” and that “it wasn’t their priority”. From that day forward I have not taken her there. And I would caution others to not take their sweet pets there as they clearly have an aggressive person grooming pets.

Virginia Ramirez

2023-05

I been taking my sons dog there for about a year now. So far it has always been a pleasant atmosphere. My dog is a pit bull and has been a good dog when going. She just does not like all the noise but what dog doesn't like noise. The front desk people are always so friendly. They usually return my message when I leave one. Overall they are good groomers.

Adrianna R

2021-05

Nicely done, groomed both our lil🐕 🐶 dogs at Oak Clips Pet Boutique & Grooming.Been going here for about a year and a half and have been pretty satisfied with there service!

Alexis Rodriguez

2023-05

SKIP THIS PLACE!!! Used several times trying to give them the benefit of the doubt but it’s always an issue the dog comes back doesn’t even smell groomed. Seems like they wipe them down and just spray them with something. Today my bulldog comes back reeking of urine which he didn’t even smell like before the appointment. He’s an inside dog, potty trained since a puppy, he doesn’t have accidents so I know he didn’t go in covered in urine. He was going in for a routine maintenance wash and came back smelling worse than he went in. I had to then bath him once he got home, I’m not sure if they put them all in shared kennel after these “baths”. Our dog wasn’t there an hour when they called and he was completely dry as if he was never wet to begin with usually he’s still semi damp when we pick him up from other groomers because he hates the dryer & that dog would not be bone dry if he had an actual bath an hour ago. just save your money

Myrna Rod

2024-05

New location is so convenient and staff is very responsive.

Amy Rash

2022-05

I have a 9 year old chihuahua who is about as fun to groom as you might imagine. Making it real difficult finding places to get his nails trimmed.I’ve been taking him to Oak Clips for over 2 years now, and they’ve been able to manage his viciousness without issue. They are quick, get the nails nice and short, and always friendly. Their prices are also totally reasonable.We have also started taking our 5 month old black mouth cur puppy there too, and pleased to have the same results.They’re honestly the only place in DFW I feel comfortable taking my dogs to, and I haven’t gotten as good of results anywhere else. Like to the point I drive over 25 minutes to take them here. Highly recommend.

Mayra Verdin

2023-10

Never had a problem till today I called and schedule an appointment on a Saturday for Sunday at 11:30 Goethe there a bit past the time and to see threat they don’t have an appointment for my dog when I called and spoke to some one and scheduled that appointment weekends are my only days off berry disappointing 🤬

Tom Shim

2024-02

Get my dog groomed here. Groomer does a great job.

Karla Orozco

2022-05

This place has gotten worse with their customer service and grooming. The staff in the front are not welcoming and friendly. They barely even greet you. The staff that does the grooming in the back do not pay attention to detail. My dogs whiskers have been put off before. The cuts they do there are not done well and leave a lot of loose fur on the dogs. I will no longer be a customer. You’re better off going somewhere else.