3.7 (205)
216 Western Park Dr, Dallas, TX 75211
(469) 317-8087
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dawn
2023-12
There's one lady in there that makes going to this family dollar an ugly visit. She doesn't greet, nor does she speaks back. She's also a bully- especially towards children. I didn't have to clap on her because I've taught my children how to RESPECTFULLY acknowledge their feelings & issues when speaking with an adult. It's cluttered, the line is always long bc they usually only use one cashier. If there's more than (3) people in a line, you shouldn't make your cs wait (my opinion). Other than this, you find what you need and go
Isabel Hernandez
2024-01
Did shop for towel codt high than Walmart after buy towel next day went to Walmart cost me $3.97 than $5.00 at Walmart but foods cheap goods yes
Angela Moss
2023-11
This is the CLEANEST FAMILY DOLLOR I ever been in, I was so scared to shop because of the cleanliness and someone was stocking the shelves, staff was polite. I give this store on October 7; 2023 @ 3:42pm 5⭐️⭐️⭐️⭐️⭐️💐💐💐💐💐💐🏆🏆🏆🏆🏆👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾
T B
2023-06
The night shift tends to lie about the closing time at night. The store close at 10pm. But the staff locks the doors 9pm and take the store hours sign down and tell all the Family Dollar customers the store is closed so they can leave at 10pm on the dot. They turned around at least 7 cars . I'm a regular there being going for years. So I was very 😡 when they lied to me about the closing time. I will take up with management and higher if needed.
Luis Servin
2023-05
Arrived at 9:20pm and it was closed. Had everyone out here going up to the door and thing back to their vehicles. Waited for 10 minutes and still no one opened the door. I guess they don't close at 10pm, it's when the person who's in charge decides to close the store.
Sitnique Alexander-Paul
2022-05
Poor customer service there were 5 employees total. One was on the register and the little old lady was stocking. There were 3 other workers behind the counters looking and having fun while the line was building. One male was believed to be the manager. One girl counted money was one of the registers for about 20 minutes left from behind the counter than returned and did NOTHING. This store deserves no stars.
Eli Rodriguez
2023-05
They have one price on the shelf, then charge you a higher price at the register and excuse it by claiming the store just changed the price at 5:00pm but the employees haven't updated the prices on the shelfs. I find that hard to believe but even if that was the case, how is that the customer's problem? The store should honor the prices they list on the shelf, not expect the customer to accept that the price on the shelf isn't what the item is actually going to cost them.
Donald B
2022-05
They get a three star, barely For being closed 30 min before posted closing time. This has happened twice now. I will find out what the deal is , maybe there is a good reason,If so change posted hours
Chloe Loaiza
2019-05
Every now and then they have decent priced deals, but they're still over-priced in my opinion. They only have 1 cart too, so that sucks. I only go there out of convenience of location since I don't have a car and it's the closest place I can walk to, to buy anything. Selection is very limited also.
Traci Doyle
2023-07
We are a constant customers here the employees and managers are always friendly
Stephanie S.
2019-05
They literally have 1 basket in the store which makes it impossible to make bulk purchases. It has been like this for MONTHS & I don't think they have any intentions on getting anymore baskets. I won't even go into how there's never enough staff to check out & it seems as though this particular store has a high turnover rate. I've lived in this area for 3 1/2 years & this store is 2 minutes from my home but I think it's time I drive further to get faster service & to patronize a store that actually has baskets so I can get all my items in one trip!!!
Ariel salako
2018-05
There is always the same young guy loitering, catcalling women, asking for money, and trying to sell stolen goods. For this reason I informed the employees that all they had to do is call an officer out and they can warn him with a trespassing citation. They did nothing and the guy still is there every time I go there. I can't imagine that I'm the only customer that refuses to shop at this location because of this guy that sits there all day. He even openly makes drug deals outside of the location.
Maria Perez
2023-11
Always good service, great prices.
Daniel Ontiberos
2023-06
Employee stops doors at 9:30. Buts stores hours are 9am -10pm.
Jorge Aragon
2023-05
This was on a Monday. Was 9:30pm and and to go in and shop. Glad this location is open based on listed hours.
Tamara Gibbs
2019-05
This store is cool but the lines are always long and rarely has more than one cashier.
Eidson Bottins
2019-05
No shopping baskets available when I entered. Clerk said because customers take and do not return them. Widely fluctuating stock levels on regular items.
Irene Sanchez
2021-05
This Is the best Friendly place toShop for School Supplies andClothes for kid's and Toilet PaperAnd Paper Towels and Shower Curtains and Bath towels AndKid's Shoes and Food & ColdDrinks and Cleaning productsLots of Parking and handicap Parking.
P R
2020-05
I been callin them since yesterday last night on sunday to remind them i accident left my juice by the basket i am so piss i have to go there tomorrow with my receipt
Sandraa
2023-09
Very long lines almost all the time !
Jimmy Chance
2023-05
Most of the time they have everything I need. Except for Cane Rubber Tips.
Crystal Charity
2023-05
I think they are remodeling where they put things because it was a lot of empty spaces
Hall Hall
2023-05
Store is a fire Hazzard with boxes blocking the aisle
Karina Garcia
2019-05
This is the worst Managed Family dollar ive have been to. There is always one line open the workers are rude and lazy
Yvette Williams
2022-05
Had what I needed, customer svc. sucks, particularly to customers with different skin color.
Angela Jones
2020-05
I have been trying to call and check on my application everyday besides weekends for almost 2 weeks now, and no one ever picks up the phone.
Kiawatha French
2017-05
This store is kept neat and clean. It has allot of stuff though.
Bluu Johnson
2021-05
Non-friendly customer service. Otherwise, always stocked and good store.
I Am Queen
2018-05
Nice and Clean store with a wide Variety of Items with ok prices.
Dana Francis
2017-05
It is OK but they have a problem of keeping things on the shelf or in stock. The prices are lower or competive.
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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