Family Dollar

3.9 (166)

3323 W Northwest Hwy, Dallas, TX 75220
(972) 629-0996
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Marquis Davis

2024-02

I guess the store hours are just a suggestion. Store claims to open at 9am, it's after 9 and the doors are still locked with the lights off

CL Thomas

2024-02

Total $7.31 gave clerk ( 2) $5 bills=$10.. change shouldve been $2.69 i rec'd (2) $1 bills (1)quarter (1)dime (2) nickels=$2.45 meaning family dollar shorted me $.24 cents🤦🏿‍♀️🤔😡

Brittany R

2020-05

Didn’t even make it into the store. There is A homeless encampment on the side of the store, with people living and eating in the grass right next to the front entrance. Tons of trash everywhere on the lot and behind and surrounding the building.

Karen Luise Fields

2023-05

This location has been broken into way too many times to keep counting! Their doors still have the plywood on them. There is not enough parking because it's squeezed between a gas station and a storage facility. It's always been a horrible location and I'm guessing they will close it sooner or later...hopefully sooner. They have fully stocked shelves of nothing you need and price points that unfortunately, Walmart beats. There are better locations go shop for Family Dollar but this isn't one of them.

DebraAnn Tabbert

2023-07

Doors are open right up until closing time.Merchandise is always in stock .Prices are very reasonable.

Stephanie Almanza

2022-05

I recently went to do a return with a receipt and the so called “manager” refused, making up policies as she went. I had purchased the item just 3 days before. When i showed her the policy she got mad and asked me why was i making a big deal about it and that no matter what the policy said she wasn’t going to do it and that she was quitting the next day so she really didn’t care. Her picture is the one with the female with brown hair, red shirt, and mask on. I have tattoos on both my arms and blue hair and more often then not, i come across people that assume things about me just because of my appearance without knowing i work for my things just like everybody else.

Joey “CitizenSpaceman” Gonzalez

2019-05

Edit: this place really cleaned up and has improved.Been coming here for years. The employees are consistently good but this is one of the most ghetto-ass dollar stores I've ever been to. There's homeless sitting in trash outside the store (a LOT of trash outside the store), the windows are boarded up like every other week, and merchandise inside is piled up making it annoying to shop.If it's packed, you're better off just going to the Dollar General down the street. I wouldn't recommend large purchases here, just odds and ends. Great employees though.

Perfect Storm Gomez

2021-05

Dinner time and stopped to pick up food. Last night Employee had aisle congested with pallet of boxes. Not easy to shop when aisle is blocked. Need to Pick better time to stock freezer section.

Molly N

2019-05

Presentation is a sign of respect. The parking lot is a mess with litter, leaves and trash built up. There was a cooler in the store with water bottles in it that was not working. It took us forever to find paper bowls. It's unfortunate that the MGMT it this store allows it to be run down - probably because of the location. Disorganized. Get a new team in here that has some pride.

Mz. Rita Helton-Clement

2019-05

There is so much stuff in there until you can barely get the buggy down the isle.I called out to an associate with the words excuse me. He never ever looked up but responded SUP. I didn't know or understand what that meant so I said excuse me again. Once again he never turned around but responded SUP.So I responded don't you mean May I help you, he responded YEA, SUP. I don't know what that means but I would assume when you're in a customer driven environment, you would be taught how to address a customer.That was so disrespectful every after I corrected him, he ignored what I said as if I was the ignorant one.I politely parked my full buggy and left it there.I won't be back but that still will not correct the problem as long as the store is customer driven.Disgusted

Bonnie Alvis (B)

2023-05

The gentleman checking people out at the counter was really nice and was a cutie too:)

Bernadette Davis

2018-05

Corporate can do a lot better taking care of this store. The staff is super friendly but the store looks rundown. It is not the staffs fault the window and lighting needs to be replaced.

Rhonda Winn

2018-05

Okay so I'm going through different departments in the Family Dollar and about halfway through my shopping experience one of the workers brings me my cell phone I have no recollection of sitting in on the Shelf while I'm smelling cleaners so I'm very grateful for the Integrity of the Family Dollar worker and then the one at the register also gave me some optimism when I stated I was tripping and he said it was okay time to be trippin cuz that's what I be doing anyway I just be trippin so go Family Dollar you have some honest and nice young people working at your location this one is in front of Bachman Lake on West Northwest Highway and I also made a new friend while I was there my friend Diane saw somebody that she knew and he was with somebody and so I even got to exchange phone numbers having a dinner and date party tonight thanks Family Dollar

Cynthia B

2018-05

Loved my experience at this location. Friendly customer service. Clean store. Good variety. Not a lot of parking spaces available.

Christopher Jones

2022-05

I have to say.some,most of them are GOOD and kind.some not to kind but you still can go there and make it out.how you went in,if you went in happy you can leave out happy..

Brennon Barnett

2021-05

This visit was okay. The guy up front was very adamant about people needing to wear a mask. Line was very long as well with only one guy at the registers ringing everyone up.

Dell Johnson

2018-05

The store had replenishment bins on a few of the isles which made it hard to manuever through the store and the male clerk kept watching me like I was going to walk away with the store. Hilarious

Edward Gamez

2022-05

Thy have good items ther just need to work on ther customer service alil bitter

E3RROR 404

2021-05

Very quick checkout, friendly as well, the staff are always friendly and welcome a chat. It's why I always go here :)

Robert Villanueva

2021-05

This is absolutely one of the best places I've ever been to.. the employees are fantastic!.

Amy Perry

2020-05

Great place and nice atmosphere! I got what I needed for an affordable price.

Obadiah “MirrowTime” Fontaine

2019-05

This Family Dollar happens to be one of my favorite locations because of the welcoming professionalism of the entire staff.

Martin Alonzo

2021-05

I miss the one March Lane family dollar store it was best! That my number one store...🙁

Daphne Cooper

2018-05

The manager is very rude! Was there today she was cursing at a customer even told the customer that she would kill her!

gacha flower5678

2019-05

Such nice workers and same pretty useful stuff i love it😘👌❤❤❤

Mary Williams

2022-05

You know family dollar is be coming expensive but i love to shop ther got everything i needed

Maria “Lilmama” Avila Ramirez

2021-05

Found everything I was looking for the staff even helped load my stuff so helpful thanks

Maria Palacios

2017-05

great and every time you need help tge worker helps you till you are satified

Max Steadham

2018-05

Great place to pick up items fast at a good price

Kayla Gandy

2017-05

Not very organized rude staff. Prices not that great for food .

Opening Hours

Monday 9 AM-10 PM
Tuesday 9 AM-10 PM
Wednesday 9 AM-10 PM
Thursday 9 AM-10 PM
Friday 9 AM-10 PM
Saturday 9 AM-10 PM
Sunday 9 AM-9 PM

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