3.9 (232)
11722 Marsh Ln Ste 307, Dallas, TX 75229
(972) 936-2074
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tammra Carniero
2024-03
My daughter visited this store last night, near closing. While in the store, she got hot and set down her keys to take off her sweater. Upon removing her sweater, she (unfortunately) neglected to pick up her keys that she had just set down. This horrible detail wasn't realized until she got JUST OUTSIDE THE ENTRANCE (and roughly 4 yards), so she quickly doubled back but the doors had already been locked. She explained the situation to them and asked if she could please retrieve her keys.A request met with a rude dismissal and comment (similar to), "You'll just have to come tomorrow, we are closed."The wind-chill outside was like 20°, she was a single female alone at a late hour and she was roughly 30 miles from home-- these four facts she brought up to them when pleading for them to let her grab her keys.These pleas were also met with denials.She tried explaining where to find the keys and they simply dismissed her, turning her away into the cold dark night and in a fairly seedy area.I'd just like to point out the horrible management here and complete disregard for humankind. How hard would it have been to let my daughter grab her keys? What about that would have been so terrible.Choose a different store
Tiona Wyatt
2024-04
Older Hispanic woman with glasses need work on her customers services skills and I see she reason why this location is getting one stars reviews on Google. Dollar tree management pay attention to her services through your customers. She going run them off because she ran me and my family off smh ..
Maleli Paniagua
2023-09
I like to go to the Dollar Tree, but today I was appalled of the attitude and behavior of the cashier which I believe her name is Belen because it's on the receipt I've never been told to take the things out of the basket and to put the basket where belongs. Okay, fine, if you're going ask to do that Do it in a polite manner. There have been times where we stand 10 to15 minutes in line waiting to check out. And then sometimes there's someone that's buys, like, 15 balloons. And we have to wait standing there until the cashier goes. And does the balloonos What really got me upset was that I didn't say anything. And she started to indirectly directly say things about me to the other customer in front of me. Like, why are people mean it must be the heat? And she kept looking at me then she said. Oh, I'm just gonna say there's nothing in front of me and things like that. That is an offensive and inappropriate way to express about a customer and if I have to go higher to report this. I will, because I consider that harassment and insulting. And I don't know who she think she was talking to I think she was trying to provoke me and I was not going to fall into that. I will take care of this in a different way.
Rachel Hecht
2023-08
No Stars. This is a terrible store and I rather not waste my time.I went in today for July 4th items and this older Mexican lady with glasses at check out was very rude and bossy to me. She was rushing me and was talking ugly to customers. She blamed me because her register froze. I’m supersized these people have jobs in customer service. I don’t recommend going here. Don’t waste your time with rude employees. Go to Walmart instead.
Cheryl Vaca
2023-06
Horrible staff. Bad mouths at register gossiping by both employees. Older Mexican woman with Jesus around her neck, of all things, as she spreads gossip and has for years. Would not give me 1 extra plastic bag after buying 7 items this morning and 2 store visits with purchases last night. I would expect more. Instead rude, hostile, unwillingness to do anything, conflicting not assisting.
Debra Stromquist
2022-05
I would not have given them even 1 star, but I had to give them 1 in order to be able to write a review. I had spent 2 hours In this store shopping. When I had to go to the bathroom. I asked the clerk at the counter if they had a bathroom I could use. She said yes and pointed me in the direction. When I got to the back of the store, I asked 3 clerks that were working together in the back where the rest room was and they said it's blocked. Which they had blocked it. I told them it was an emergency and that I really needed to use it asap,and they said they couldn't unblock it. It's not that they couldn't, they wouldn't.When I got in my car, I crapped myself because those people were too lazy to move a few cratesI will never go to that store again.
Alexis Torres
2022-05
Great selection, i come in here at least once a week BUT there is an older lady who is so rude and nasty. I've had to get checked out by her a few times when the store is busy and she is the worst nasty human in the world. She cusses towards customer she also is clearly very annoyed by every customer. when I'll get her name I will update here but until then don't go during the afternoon most likely she will be there and she's terrible no joke straight facts!
Bianca Martinez
2022-05
There is a terrible cashier who is beyond nasty. I’ve always witnessed her being rude to other customers but this week it was finally my turn to feel her wrath—all because I nicely asked for a bag to fit something in that she didn't bag. If I knew her name I’d report her but they’re so short staffed she probably wouldn’t even be reprimanded. I’ve personally heard her complain about African American customers and she refers to them as “the blacks” when she sees them come in. It is appalling. She has some sort of seniority because she will tell others what to do in the store. She is middle aged, Hispanic, always works weekday mornings and is always at the register.
Sandi Milone
2022-05
The best dollar tree I've been to, based solely on the amazing service I just got from an employee named Rozanne. Not only did she whisk me and my 70+ items through checkout, but she took the care to separate the lighest/smallest items to bag up last as to not crush anything else. And bonus, she wore her mask correctly!!! And it was near closing time, so you know she wears it correctly all day, every day, which is commendable at any retail store these days with covid burnout everywhere you go, but especially at the dollar tree. AND she was super nice. Thank you, Rozanne, for being authentic, polite, and helpful. You rock!
Alisha Brown
2022-05
I always come to this Dollar Tree whenever the one that's close to my house doesn't have anything. Definitely a nice selection of products and I love the selection of candles and wall decor especially. Thank you for always having great customer service when I come here!
earthzen
2023-06
The store has a good variety of items, not the best organized or clean, just average. Customer service is also average.
Ana Becerra-Ortiz
2021-05
I like comong to this location, always find what I'm looking for. Today was not a good experience, as i placed my items on the belt the cashier was grabbing my things aggressively. And was constantly checking his phone, he tried to squeeze 20 items in 1 bag they were falling out. And I bought 4 poster boards and he practically threw them at me. I gave him a look and he replied here you have to hold them they can't fit in the bags.....(well duh). I guess Hunter was not in the mood to work today. Hopefully the next time I come he will not be the only cashier working. I was in a great mood getting supplies for a work project and he totally ruined it.
Dora Moore
2023-07
I have been seeing this Dollar Tree for over a year now, and finally this past weekend on Saturday June 10, 2023, I shopped there and was not disappointed, my new Dollar Tree.
Charles Hill
2023-12
Super friendly staff and great prices
Phillip Royce
2018-05
We have always gotten friendly service at all of the dollar trees. A lot of the products compare equally to many of the name brand products. This store is very handy because it is close to where I work. I highly recommend it to anyone wanting to save a dollar as well as great service by very friendly and courteous staff.
Laura M
2023-09
The older lady at the checkout is extremely rude. She is the reason I will never go back again.
j lee
2024-02
Great location and good selection
Fredy Valles
2017-05
Love dollar tree but this one on marsh lane is always messing. They always have boxes of new inventory infront of everything is hard to get to the actual stuff you want to buy. And its every single time i go its not like its just acrandom day i went and got stuck shopping on a restocking day or something no its been every visit i been to this particular store! Every other is always stovked and clean easy to access everything and see the shelves without boxes and carts everywhere. Big safety hazard.
Val R.
2019-05
This store is very dirty. I'm pretty sure there is more inventory in boxes piled dangerously high on carts blocking the aisles than out on shelves. The cashiers were also very rude to customers and talking about customers after they walked out the door. Very unprofessional.
Regina Sanjuan
2018-05
I love coming to this dollar tree store i always come and have a good experience theres alot to choose from the employees are really nice . But today December 10 around 8:30 pm i came to pick some stuff up for cristhmas . As soon as i came in there was this lady talking on the phone really loud the whole store could literally hear her whole conversation . She was constantly talking about how much she hates her job and that is she coudl she would had quit already . She was also complaining about how people leave a mess all the time as soon as she finishes cleaning she said this “ ayy esta jente parese que les pongo un letrero que dice “hagan tiradero” . She was also constantly saying bad words . A african american lady came in the store 10 minutes before closing and she got mad and said in spanish “ esta pinche jente a que hora viene”. Im just saying people like this should never be on the phone talking around with customers on the store neither should they be using their phone . I think she was a manager cuz she was telling 2 other employees what to do .
linda howard
2021-05
Awesome sweet lady checked us out even tho she was already off the clock. I didn't get her name but I believe her mother works there also and is also a great lady. P.s. yall need to get those great lady's some help.
A-Z Z-A
2022-05
This store needs some organizing all over the place. And employees need a little bit better attitude and motivation. Especially the cashier
Mike Rubalcava
2022-05
99c Only stores R swamped with customers, since dollar tree raised there price to everything $1.25 .NOTICE NOTICE NOTICEDOLLAR TREE HAS STARTED THEPRICE CHANGE TO EVERYTHINGIS NOW $1.2599c Only stores still have many of the items that Dollar Tree had at for only 99c.They are now my go to store for 99c items.Walmart also has many items that Dollar Tree had for 99c or less just shop around.
Yesii Rodriguez
2020-05
the cashier that attended me today, did not greet me and while I was paying she took out her phone to check her Instagram LOL and never gave me my receipt. I literally had to grab it myself. Hire new people that actually want to work there. Customer service should be ANY businesses priority.
Diane Johnson
2023-07
I love buying my flowers from there very reasonable.Large selection of fall color flowers
Miss Jennifer
2022-05
They had everything for the holidays I was looking for and very kind service. They do need checkout help but she was so kind while she was hustling that it was appreciated.
Lulu Montes
2019-05
Good customer service you can find a lot of things here it is pretty big
Shea H.
2017-05
Love this store for cheap craft items and holiday themed items. Be prepared to always wait a bit in line. Never more than one checkout lane open.
Karen Graves
2023-09
I spent way too much. I love this place!
8 AM
2019-05
Love Dollar Tree but this Location is a disaster. Boxes everywhere and disorganized. The cashier was a bit grumpy.. maybe she need a nap.
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-9 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population