Dollar General

Jarrad Blackshear (TexasMade420)

2019-05

The workers are as nice as they can be, that being said I feel sorry for them as they have to deal with so many meth addicts as well as other drug addicts trying to steal the store blind. Sometimes the parking lot becomes the dangerous spot due to the thieves having a getaway driver waiting and they drive as recklessly as one could imagine a thief/robber driving to try and get away from the scene of a crime. Despite all of this the employees are great and have gotten to know my family & I from the 1st day we moved to the area. So great job by them being being able to keep their heads up regardless of the circumstances.

Ivan Isais

2023-05

Leslie is the best cashier ever! She is so nice and every time I see her attending customers she looks like she enjoys her job and genuinely cares about customers' experience. She deserves a raise and I am very impressed by her work ethic and her commitment to serving the community one scan at a time.

Karoline Esquivel

2018-05

It says they close at 10p.m. they were closed at 9:15 kept calling never answered the phone. But yeah they sure did have a mess outside they had to clean up carts everywhere.

Justin Baney

2022-05

Typical, but yet well organized Dollar General. There are 5 stores within 5 miles of this location, and I can attest that this store is always clean and things put on shelves correctly verses those others.However, self checkout seems to always be broken, and they only ever have one register open no matter how far the line goes around to the food section (across the store).A manager and an additional cashier walked back and forth today behind the only cashier actually working. Manager had a ridiculous "Black Panther" necklace on, so you can identify during your review of the crowd 12/24 at around 2:20 today.

Lyudmila Asgharzadeh

2023-05

The older blonde lady manager goes out of her way to be petty. She put her ladder in front of me when she knew I was looking for a product. The cashiers have terrible manners, they don’t say hi or bye, and they’re grown adults. Everyone there needs training, especially that manager.

Dylan Griffin

2024-02

Good luck getting them to answer the phone.

Miss One2

2019-05

Convenient location and friendly service. They almost had everything I was looking for and the prices were economical. I would visit again. A welcome to the community.Update: I wanted to use a digital co upon and the process was so tedious. I didn't know how to find what I was looking for. The cashier was as frustrated with as I was with dollar general. Cashier also insisted that had the wrong product after another worker helped me. Dollar tree needs to do better with these digital coupons. After I got rung up, I still was not clear on what was to be done. Never again!

Shelia Browley

2023-05

Poor customer service. Just shopped here and the cashier wouldn't acknowledge my question ⁉️ Didn't greet nor say thank you ☹️.The store was clean, I will give them that.Why do the worst people service the public?We have options to spend our money elsewhere.Enough said!

Christina Knighton

2021-05

This was my first time coming in here and there was a line going from the registers to the door and 1 person on the register and the other in the back. When a customer finally asked her if he wanted her to come to the other register she said yes even though she could have called for help but she was too busy talking to the same customers that were there when we went in! After the other cashier got on the other register we finally got up to the counter with our masks on to pay for our items and she walks away! She went to the other cashier and starts to talk to her and make jokes like she can get a break with half the store full of customers waiting to check out. Very unprofessional and will definitely not be coming back!

Laura B

2021-05

Hispanic lady is soooo rude to customers. Unlike the nice Black man, he's so nice and friendly, always welcoming. If they would just get rid of that hispanic cashier, i think her name is Rachel, then I would come here more often. But just to think that that cashier is there, I'd rather drive to the dollar general on pioneer/20, even though it's farther,. But I don't want to deal with that 'angry attitude' cashier, she ruins my day. She hates people asking her anything, answers rudely and doesn't help you out. Why is she there if she hates customer service? Her job is a customer service position. She should find another job where she won't have to interact with people. She's not a people person. She's in the wrong business.

Ruiz Estrada

2022-05

I tried applying here I recently walked in and I noticed a backed up line and I wanted to jump out of my uniform and help but I already have a main job I was told this stores code is 15918 and I searched up Dollar General Careers and the jobs listed in my area was 0 I was surprised that with the help they really need the corporate team haven't even found a legit way to hire employees and make sure they are safe and secured when applying and that they're not just typing in surveys and never received any sort of feedback I really hope if I do end up getting a job here they'll see my peak where I want to learn to be a shift lead/Leader as in someone who gets the job done. Shout out to the girl working hard in the front and a huge Shout out to my friend that shouted ot the store number to apply online. IF THEY WANT TO GET ON THEY NEED TO GET THE ONLINE RIGHT FIRST OF ALL. I CAN BUY AND RUN 3 STORES IF I REALLY HAD THE CHANCE TO. AND I THINK IM NOT JUST SPEAKING ALONE WITH THIS!!!

Lisa Cartner

2020-05

When in there yesterday around 5pm. The shift manager decided to do a drawer change when she has a whole line full of people. Then she started yell every body back to the sign. Well we all moved back expect the guy behind me he spoke no English. So she keep yelling. Then she said we are not checking no one elase out until you are behind the sign. You manager is no good your staff is so slow. When it is Primetime do not change the drawer and have more then one cashier. I put my stuff down and left. I will not be back to this one in a long time. Sorry but you lost my business and I will let others know how unprofessional your manager is at this location.

Greg Wilson

2021-05

Would rate the check out service in the minuses .after waiting 30 minutes and got to cashier she walked off playing with her phone. I left. Today gave it another chance and turned out to be a disaster waiting to get checked out as the manager was just asleep. Will not be back to that location ever again. What happened to people just doing their job??

Lulu Montes

2021-05

Today 8.11.2020 i came to buy a few things i needed and the cashier was very rude not only to me but to the person in front of me. Talking back to me and getting irritated with the person in front od me because the client didnt understand what she was telling her about her form of payment when the lady had the cash sticking out to hand it to thw cashier. She did the same to me and i told her that i was using a card and i swipe it 3 times since it doesnt have a chip and wouldnt work and argued with me that i didnt tell her my type of payment. You dont argue with clients that is unprofessional. Mind you this is the same cashier from my review from a year ago and she still works here. And this is still filthy on the outside as their attitude towards clients. If it werent for clients they wouldnt get paid. They should think about that. The following is from 1 year ago according to my Google...The customer service here leaves something to be desired. They say they open at 8 and really they dont let anyone in until 8:05 or after. Then I go in just for water and the cashier tells me she cant take cash cause she hasnt setup her cash register yet. So i think to myself why does this store open if they are not fully ready to attend to customers? They also have an attitude every time you ask them something. And the place looks trashy from the outside to the inside and very disorganized. I only come here when needed and even that is a pain to do.

Johnny Gonzalez

2019-05

Not happy with this store. My wife got kicked out for wearing socks into the store. I understand if she was bare foot... with all the trash i see walking around the store I think there focus should be on cleaning and organizing. They should be ashamed.

Luc Skywaka

2020-05

I was in the store yesterday with my elderly mother where we waited patiently in the long line.. Not a big deal that wasnt my issue. The cashier was rude to my mother by talking to her like a child and then called me names for telling her not to speak to my mother that way. She continued to argue with me and was very rude... Not the custotmer experience i expect from any store. That was my first and last time in that store. I believe Maria was the name of the cashier ......and she said Juan was the manager.

Brandon Crabtree

2020-05

I love this Dollar General!!!! Just simply because the staff is always friendly, and very helpful always willing to go above and beyond their job to make their customers feel helped and cared for. Dollar Generals are pretty much the same no matter where you go as far as products and prices go but it's the staff that can make or break a store and the staff here is AMAZING!!!!!!!!

Andy Perez

2019-05

I recommend shopping in the mornings, it's when the gorgeous eye flattering Manager Rachel is usually present. Just a single glance from her is enough to have your heart dance with emotions. The rest of the ladies there are mediocre compared to that goddess 😍😍

Anna Rios

2018-05

If I could give it 0 stars I would!! It's my first time I've been here and can easily say will be my last!! This store is a hot mess from appearance to employees. I was walking through the aisle and one of the employees was looking at some boxes and he saw i needed to get by but that didn't stop him from just standing there. I had to literally tell him i needed to get by, he just looked at me grabbed the same box he was forever looking at and walked away. Then i cross paths with what looked to be the district manager and she just looked at me and walked away with a sour face, not a hello, how are you nothing. Then the young kid at the register same thing all he said to me was, debit? Gave me the receipt and that was all! I guess to work retail these days customer service doesn't mean anything!!!

Donna L. Lopez

2022-05

Lawson road store ...the I guess manager, Hispanic lady, is the rudest person I have ever met...she is VERY unprofessional, racist, rude,bossy,..once at the register the cashier stopped ,pulled out a phone read a text and answered it, then finished ringing me up...the text was more important then me, the paying customer, my time didn't matter....during the day the Hispanic lady will leave the register and check in vendors etc.,and doesn't care about the customers in line...YOU ALWAYS HAVE TO WAIT A LING TIME UN LINE...I WILL NEVER SHOP AT THIS STORE AGAIN BECAUSE OF THE RUDE UNPROFESSIONAL ARROGRNT HISPANIC LADY...NEVER GOING TO THIS STORE AGAIN, they waste your time and are always rude.

Brandi Haun-Richardson

2021-05

Cashier had an attitude and the line was wrapped down one isle from overflow. Shelves needed to be stocked severely. Perhaps ordering enough to keep atleast a small supply on hand versus a store full of empty shelves might be an improvement

Aaron Reinhard

2020-05

Nice and convenient for quick stops. When I went in looking for condiments, there was no honey mustard. However, to my surprise, there was tartar sauce. So, overall, an average experience.

Cindy Scarber

2018-05

This store is always always, destroyed mess. Walked into in Thursday and I was amazed of how a store should look. Every day you can see metal racks with stock just sitting, because the manager at this location off Lawson Rd. Will not hire more employee's to keep the cost

Sandra High

2019-05

Just there and bought some Dog treats and the price was suppose to b .85 instead charged me 1.65. I told her she could look and c but she said she was strictly CASHIER. VERY RUDE WAY. I told her that wasn't very good CS but she could care less. The way she (Rachael) was looking at me made me realize she didn't care at all. Just told me to call Juan. What happen to good CS. I will not b back....

PiX From The PiT

2018-05

Rude staff always understaffed and place is always a disaster!! Can't even walk down the isles. What a dumb. And its in my neighborhood so I know its all the time. They should have corporate visit often!! Also its hot like ac doesn't work and they EBT machines are always down!!

LORA ROSELL

2021-05

Went to 5 stores and no one had Johnson's baby lotion. I'm very grateful my local dollar general had what I needed. I hope they restock it soon😄

Liza Langley

2020-05

Rachel is there mornings and I love her to death I could be mad or something when I walk in to this store and she always make me laugh she reminds me of the people in my home town of Grand Prairie just warm, welcoming and super helpful. Thanks Rachel for being the best part of our local Dollar General

Aimee Bill

2019-05

I'd give it zero stars if I could. Extremely rude staff! Ask for a manager but nothing was done. Come to find out the cashier was the manager. she never identified herself nor had on a name tag. She started yelling at us and said we were holding up her line!!!

Stephen Shykes

2020-05

Convenient. The guy at the register is fast and efficient at checking out. The girl on the other hand is more interested with chatting with her friends. Hardly any baskets when you need them.

Katie Egan

2022-05

Everytime the manager I guess that's what she is. Well she needs classes in customer service she rude. You ask for an item you know for a fact it's in the office and she'll refuse to go to the office to get it was you asked for. So another customer leaving because of her!!