CVS

R4F4

2023-09

Good downtown CVS with plenty of products, a Minute Clinic, food, a Citi ATM, and good service. However, the entrance is on the side of the building, but when you are on the back of it, there are no signs saying to walk around the building to access it.

Ian Bee

2024-02

100% felt that my presence and needing assistance was an interruption to the running of the store. Shock - I needed to buy something locked in a cupboard.Depressing example of a CVS store, that more often has delightful team members. Avoid, there will be another one a few blocks away that likely won’t treat you like a “mug punter”. One for the Phone Shop fans.

Napa

2024-04

Miniaturized store, with miniaturized products, miniaturized staff and a miniaturized self-checkout. I had some bulky items I wanted to avoid trying to use self-checkout for, but the employee at the register wouldn't help me. So I was forced to try to self-check and of course I couldn't fit what I had in the bagging area. So on the floor it went. Nowhere else to put it. Of course if you remove anything from the bagging area without checking out, it interrupts your ringing of items until a store employee comes to "assist". Had to do this at least 3 times. Now I have an even more frustrated employee standing behind me, not offering assistance and certainly not giving it unless he absolutely has to. Awful experience. Do not plan to be back.

Racquel Waite

2023-12

This CVS is pretty clean and that staff is helpful. When I went there to pick up my medication, the pharmacist actually took his time to give me more information about my medication and I really appreciated that as I’ve never experienced at any other pharmacy.

Finding The Force

2023-07

It was cool. They had a huge selection and their sales associate was very nice and helpful.

aditya singh

2024-01

Pharmacy would not open on time ever. The manager is always clueless on when the pharmacy would open.These employees have zero professionalism and ability to manage the location.

Sam Towns

2023-10

Nice CVS downtown, an easy walk from our hotel. The selection was impressive for such a small store. We forgot our gallon of water and came back and they had held it for us which was nice customer service.

Asha Elsberry

2023-05

It's 2023 I'm sure no one wants to have to call a pharmacy. In my eyes I should be able to do all I need to via web or app. However technology is only as helpful as those who are making it. So unfortunately today I had to call and the prompts weren't helpful or consistently audible which then meant I needed to speak to a representative in the pharmacy. This my internet people is how we got here. I've been on hold via phone for a minute (4.5 to be exact not a terrible wait time to be honest)with them and the first thing I hear when I'm taken off hold is a click. Call over. I can't wait to see them in person.

Lilease M.

2023-05

Extremely racist. EACH and EVERYTIME I have gone to this store, AS SOON as I get to the self-checkout a sales associate will fly out of nowhere to stand DIRECTLY behind me. There is nothing about me that screams unfortunate, unprofessional, or poor. The only thing one can read about me is that Im not WHITE. I no longer go to this store due to what I can only assume is racially profiling. However, I will be going back to secretly record my experience to prove it's no coincidence AND I will be uploading my video to ALL social media platforms.

Keira P

2018-05

Scarce parking for quick run in and out but lots of parking garages around. And oddly expensive for a cvs even if it is downtown. I almost believe the beverages cost the same at the actual hotel.

Nick S

2023-10

The store itself is fine but the employees working there are often rude and dismissive. Other CVS locations are much better.

Jacqueline Clark

2023-06

Out dated merchandise purchased candy 05/23 the date on candy 6/22. Went to shelf when I bought the candy back 10 bags had expired dates. Everyone is rude. You can’t ask them a question. This cvs should close down.

Michael Garner

2023-11

The store was clean and we'll organized, the pharmacy staff were already busy so I decided I'd try the pharmacy another day and made my purchase at try he front of the store.

Linda G

2024-04

Horrible pharmacy, rude staff. Don't answer phones. Argue and won't due anything that requires work.

Bethany Lewis

2023-05

Just spoke with someone on the phone, she was very rude and not apologetic of anything. She could tell I was worried about my baby formula order. Apparently she thinks she’s higher than thou with the way she spoke to me. Do better CVS.

SJ Johnson

2023-05

I have empathy of ppl homeless. Howver they really should clean up them standing around in the store, or wheelchairing backwards. It's not scary, but really. It'd a nuisance, and some seem to be totally out of it. Tge store for ne us convenient, and we'll stocked with decent Olives. The homless are turning me off

Judith Maisel

2023-06

Purchase had been opened and contents used and remaining dried up. The lid was not properly replaced within the box. The box had clearly been opened. I ordered online and sack was sealed when I picked it up.

john ky

2022-05

Went and got my vaccine here at the pharmacy. The pharmacist and tech were both extremely polite and processed me quickly. I hadn't visited this location in a long time but as of December 2021 they are renovating the entire store and now have a minute clinic as well as an updated interior!

Martin Wood

2020-05

Honestly not a big fan of CVS to begin with as I always seem to deal with rude folks. Today, while walking downtown, my 4 year old son had to go to the bathroom (1 and 2). Signs at so many locations said no public restrooms. I get this in a downtown area with an exploding homeless situation, but there should be some sort of effort to help a child. No sign at CVS so we went in to buy drinks and see if our CHILD could use the restroom. Gentleman inside the door said they had no restroom, but a walk further into the store and we could see they did. A dang pharmacy, that purports to help people, refused a child the restroom. I told him it was for our son. Garbage. I will not fill scripts or buy anything from a CVS until this is fixed. Ultimately - I don't see them caring.

Lakesia

2024-04

Nothing works in this store not even the staff every answer is a no period.

Sheri Lea Harrison

2021-05

I love CVS...i spend way too much money in there but its got a lot of my must haves AND it's open 24hrs(at least this location is) so what's not to love. Well if you wanna be picky, although it's 24hrs, the pharmacy @ thislocation closes at some point. But I rarely go to get a script filled.

Sandi Presby

2019-05

Stopped in 20 minutes before pharmacy closed to fill prescriptions. The person (there were two people working in the pharmacy) at the pharmacy counter didn’t look at my prescriptions before informing me that they were closing and could not help me. I went to the next closest CVS (on field). The pharmacist asked if we wanted to wait or come back. We asked her how long it would take and she replied “since I’m alone, it’ll take 20 minutes”. Main Street CVS pharmacy had two people and 20 minutes but didn’t bother to try = poor customer service. Field Street CVS pharmacy had one person who stated she could do it in 20 minutes = great customer service what a difference!

Aaron S

2022-05

Very convenient location, and an easy walk for those visiting the AT&T discovery district in Downtown Dallas. Has numerous self checkout lanes to help avoid lines that many pharmacies have. Of course any prescriptions filled would have to be purchased directly from the pharmacist and not from a self checkout lane

lucky brannon

2022-05

Worst pharmacy anywhere!!! I get 6 prescriptions filled at the same time every month. I have epilepsy & 2 of those meds are for seizures & I cannot go without them. Today is Sunday, the prescriptions were sent in electronically last Wednesday. I was out of my meds last Wednesday. got told they only had 3 days worth of my seizure meds. Yet I wasn't given those. I was told wait & they'd have them Thursday. Thursday,Friday, Saturday & Sunday I received their automated call saying my script was ready....IT WAS NOT! I GET THERE SUNDAY & GET TOLD COME BACK TOMORROW! DUE TO BEING OFF MY MEDS I STARTED HAVING SEIZURES AGAIN LAST NIGHT SO I WILL BE SUEING CVS FOR THIS. NOT FOR MONETARY GAIN BUT TO GET THIS LOCATION SHUT DOWN!!!!!

Andrew Rossetti

2017-05

They usually have 2 employees and three self checkouts. I never see the employees helping in the aisles but you can see them huddled around the self checkouts. They just stand there and wait for someone to have their ID checked for alcohol. But mostly they help the customers fumble through their self checkouts. It would go faster if they just operated a register instead of watching people try to scan their own crap.

Brianna Dance

2019-05

Have printed photos here on two different occasions, and both times, the photos were either not printed or I had to "release" them myself. One time the ribbon was out and no one in the store knew how to change it. Both issues added an extra 45-60 min on to my errands. Both orders were submitted online 2+ hours before I arrived. Should have been printed for me based on the "ready in an hour" option.

Luis Zuniga

2017-05

10/28/2016 Bought 60$ worth of items , checked out on the self service machine. The CVS employee was watching that I scanned all my items . When I walked out the machine starts ringing. I gave him my receipt and he still made me take out my wallet and phone out my pocket. I felt somewhat humiliated for this and then he still jokes about "give me 20$ and I'll let you go". I felt all that was unnecessary when I showed him my receipt and he saw me when I scanned all my items.

Erik Golden

2018-05

While living downtown CVS was somewhat convenient for little grocery needs. They generally had what I needed, but at a premium price. Feels like gas station pricing at a regular store. The pharmacy staff was a bit short with me when I tried to fill an out of state prescription. I was unaware of the additional laws that Texas has on these scripts.

Alaina Werkhoven

2018-05

While I was checking out, one of the staff started to tell me about smart refrigerators that text you to tell you when your food is expiring, and also judge you for your unhealthy purchases. It was the most pleasant and wholesome conversation I've had with a stranger for months!

Amber Golz

2017-05

Only had self check outs open. I told the lady I needed cash back and she told me to use the self check out machine for it. I needed singles and when I got two 5's the lady told me they don't give change. The money was from their own machine. She was very rude when I tried to explain to her that I would have gone to a register with a person if I could to request cash back in singles, but she wasn't hearing any of it. She basically ignored me while I was talking to her. Will not return to this location.