Natural Pawz Bridgeland

Kelly Ramirez

2023-12

Sarah is awesome!! Shes always super kind and happy to see our pups, and always leaves them with cute haircuts!! Highly reccomend!

Jackie Parker

2023-07

We are super happy with our experience with Natural Pawz.We had previously taken our fur baby to a different location that advised us they were unable to cut his hair because he was too scared.Our person spent time getting to know him and loved on him, which contributed to his successful hair cut.I feel horrible that I cannot remember our groomers name, but we will make sure he sees her again.

Cathy OBriant

2023-12

I like the company but today, this was disappointing. Just drove through miles of traffic to see that they are closed for the day. Can't come back from lunch at 6 p.m. when the store closes at 6 p.m. It is now 5:10. Not waiting an hour to know they won't open. May need to switch to another store more reliable.

Brad Gies

2019-05

Finally found an awesome groomer around Cypress!!! We have taken our dog to two other groomers who both had cut his hair super short. We prefer the longer fluffy look but neither could provide that. Natural Pawz was able to keep our dog soft and fluffy!!! Cant wait to bring him back next month. Make sure you book in advance because spots do fill up quickly! Pricing is very competitive as well!!

Mark Santelia

2023-05

A big thank you goes out to Chris who groomed our poodle Bentley. Bentley came home happy and he looked fantastic. Bar none, the best poodle groomer we’ve had in a while who worked really well with Bentley. We appreciate you Chris. Keep up the great work.

Kamaryn Conlin

2020-05

I spent a lot of time and money trying to find the right groomer for our pups. We have two goldendoodles, so grooming is a must. Since trying Natural Pawz grooming, I haven't wanted to go anywhere else! My pups love coming here! They get so excited when we pull up which gives me so much peace of mind. The staff is wonderful! They are kind and professional. They always ask me what I want for grooming and they meet every expectation. So thankful I found them!

Veronica Lynd

2020-05

Absolutely loved our experience! Our little Asher’s groomer, Christopher, was amazing! He made my little pup feel so comfortable and just an excellent groomer overall! Definitely visiting again!

Zac Leach

2023-05

I've got a high energy pup that they've been grooming for the past year. Each time they take time to ensure a safe experience for the groomer and my dog. Grooming is not an easy job. They have always taken time and shown integrity when my pup isn't a great client. Savannah gets my praise for her customer service. Georgia has also been great grooming my dog.

Lana Adler

2023-05

I wanted to like this place...it's so close to home and it seemed nice. I brought my doodle in for a groom and specified that we like to keep the hair on top of her head long. When I picked her up a few hours later, she was trimmed all over at the same length...That would have been somewhat forgivable but then I noticed that the groomer also shaved off her beautiful long eyelashes, which never happened when I took her to the groomer's before.When I called the store later and said that I wasn't happy with the service, they basically told me there's nothing they can do, even though their website says: "Our services are guaranteed. If you are not satisfied with your experience, let us know and we will do our best to make it right."They did NOT make it right. The most they could muster is to promise that the manager will call me back and try to resolve the issue. The manager never called.Clearly, they didn't care enough to follow up. Because why? They're the only pet grooming place in the area and they have enough clients as it is. But it shows the character of the place. It shows that they have no incentive to do better and that they can afford to be sloppy, unresponsive, or rude.Now, to be fair, the groomer - Chelsea? - did an OK job apart from those two issues. I wasn't asking for a refund. I just wanted them to admit that they screwed up. Or maybe offer some kind of incentive for the next groom. But instead, I'm leaving this review and booking a groom at a different place.

Caitie E

2023-05

We come here once a month to get our pups groomed by Georgia! Our dogs are always so beautiful and happy when picking them up. She does a fabulous job, even with our one dog who is a bit of an energized bunny! Georgia is so sweet, and you can tell she loves her job!

Gabe Ruiz

2023-05

I can’t gush enough about how much I love this place. We’ve been bringing our dogs here for a while now (usually for nail trims and basic maintenance) but every time we come it’s a great experience. Every groomer there is wonderful, and they have all been so sweet and patient with our fur babies. (Same goes for the rest of the staff in the store, too!)I wanted to write a review finally because we just finished up taking our newest dog there for a full groom and I was beyond happy when they called me and said she was wonderful.I say that because she’s a rescue from a pretty bad situation and when we first got her she was incredibly shy and could not even be held. We waited a long time before even considering taking her to get groomed (she’s a long haired mix and definitely needs monthly grooming to keep her as beautiful as she is!) and even then we were still very apprehensive.She had come a long way already and warmed up to us, and was adjusting well with the rest of our pups, but was still shy and nervous around strangers. I made an appointment at a different groomer that was recommended to me but they couldn’t do anything to her besides a bath, so I was heartbroken because a) I felt terrible for subjecting her to something she may have not been ready for and b) that she wasn’t able to get the grooming she so badly needed.Fast forward a month or so later and we had decided to try again but this time we wanted to start small and just get her a nail trim at Natural, and even just with the nail trim they treated her like it was a dog of their own. They were super patient with her and I could hear them reassuring her and being so sweet to her the entire time. I decided to make a grooming appointment after that and was anxiously awaiting the phone call to see if she let them groom her at all. To my surprise they called and had nothing but wonderful things to say! They took their time with her and made sure she was okay the entire time, and she looks beautiful. I can’t recommend this place enough. Please do yourself a favor and take your pets here; they’ll feel right at home.10/10!

Eduardo Alvarado

2023-07

Good store, good products but the grooming is not A1 my dog usually has knots on legs and neck but not heavily I usually cut them with scissors and then brush it until knots disappear. Not hard work to dobut this time I had no time to do that. I get that if it's difficult it will be shaved and I understand. But my dog never gets knots on the face and for some reason they decided to cut all her hair on her face and that ruins her whole look since she is already shaved from her body I know for a fact I said no trim on The face just the body and legs. I understand when it's difficult due to knots they will shave it I get it but not the face sheesh... last time I'm taking her there and they didn't finish trimming all her nails... like what kind of 80 dollars service I'm getting???? I'll rather take her to petsmart for that.

catalina consuegra

2018-05

My cute dogs after grooming! Very friendly staff and convenient location. We're very happy to found this near our home, we highly recommend them for grooming and pet supplies

Pivotal Trip

2023-05

Georgia is the best! She always leaves our dog happy and beautiful. We have a quite stinky long haired pup and he gets to come see his favorite groomer once a month, and comes home looking and smelling like a million bucks. Thanks Georgia!

TheSolidSalad

2023-05

Absolutely wonderful groomers here. I love when Sarah cuts my dogs hair, its never been messed up! One time I had Savannah touch up my dog and it was wonderful! 10/10 will be coming back up soon!

J Dubbs

2023-05

When the groomers are good, they're good, but beware if they are overbooked and have a crazy day -- you might not get your fur baby back until 6 hours later, which is absolutely ridiculous. Or, you may be asked to reschedule your appointment at the last minute (at least THREE times since I've been a customer). And, if Chris is your groomer, and he's too stressed out, your dog may come home with an appalling cut that looks like it was done by a student. Donna is rude, and I wouldn't be surprised it she mishandles the pups when she's frustrated. She said my dog was hard to groom, but he's the chillest dog you'll ever me. Sara is the best and most efficient groomer in that store, and I'm sure when she ever leaves, the store will lose a lot of money in grooming. They lost a good customer in me. I'll take my business closer to home.

Michele S

2022-05

I agree with many of the other reviewers. The groomers themselves are great. The booking and communication with the store is TERRIBLE. My first issue was several months ago. I picked my dog up and didn’t notice his collar wasmissing until I got home. I live 20 mins from the store. I called, emailed and text and never got a response. I finally gave up and bought a collar. This time I scheduled a grooming appointment online. I did realize I never received a confirmation, so I called the store prior to going. There was no answer. So, we went ahead and went. We were told oh sorry we didn’t tell you…there are no appointments available for morethan a week currently! That is not what shows on the online booking, you can’t call and talk to anyone, and no one notifies you of this fact, we won’t go back! Some may have time to do this, but I do not!

Terry Link

2023-05

There's not a better groomer in Cypress than Georgia. Georgia really knows how to make a dog not only look good, but come out of a "terrifying" grooming session happy as anything. My dog who is a bit of a scaredy cat was taken care of like royalty by Georgia and we're very lucky, after many failed attempts, to find our groomer.

Abigail Fernandez

2023-05

We have picked this establishment because it was conveniently close to our home, and also the grooming was fine but the customer service and their online booking system are extremely bad. It definitely defeats the purpose of having an online booking system, if its not reliable for the customer and/or the establishment. In their words "the dates available on the system are not accurate, so its best to call to book an appointment". However, you can call several times in a row at different times during the day and they wont pick up. Dont waste your time. Do not recommend.

Fabio Velnaz

2023-08

They spend the minimum effort and I personally don’t think they provide quality work. You should also see how they brush teeth. Seriously. You’re better off doing it yourself than paying $16 for nothing.

Brenda Chaver

2023-05

Christopher is the best groomer I know or hav encountered. My dog loves him an refused to go to anyone else . Love him and his excellent service. The staff is great as well

Eagle Moms

2023-05

Georgia did an incredibly beautiful job grooming our precious poodles.❤️

Jen Frasier

2020-05

We have been shopping here for a while. If you have a Chase card, check the cash back deals. They are frequent and bring prices in line with Amazon. Customer service is always incredible. We just wrapped up our first groom for our super shy rescue. Christopher was nothing short of amazing with her. We both left very happy!

Rachel Kay

2023-05

If I could 8 stars I would 😎Kris and her crew take care of me and my crazy diva pup!Sarah and Savannah also are the best groomers in Cypress 🐶😎🐶

Brenda Chavers

2023-05

I love Christopher. He is the best groomer and my dog loves him. He will mot go to anyone else. He is the best. Excellent service. Thank you

Jenna Megahan

2021-05

Definitely recommend! I take my cockapoo Mia and my sister takes her yorki to Chris all the time. He does a fabulous job and is great with both of our nervous dogs. I am always happy with the outcome. They also carry good CBD treats to help calm their nerves.

Josh Wahl

2017-05

The new location looks very nice. Two staff members were there when I visited. Grooming is not up and running yet, but hopefully will be. Natural Pawz has great grooming and their standards are high in who they hire for this, so hoping they fill quickly and offer amazing grooming in other services.

Ana Rosa Chacón Morales

2022-05

My baby loves the smells of NP. As soon as he enters he starts sniffing the whole store 😆 they have so many good high-quality products and most important, the staff loves my baby. I love getting him there for nail trimming

Brenda Hubbard

2022-05

I am new to Cypress and was referred to this place for my pets grooming needs. Unfortunately, my experience wasn’t great! There is a brand new groomer (Donna??) that had just started on last Sunday and she groomed my 11 lb. malti-poo. I provided pictures and discussed the type of cut I desired. When I picked my puppy up, I barely recognized him mainly because of the cut. But he was acting very skittish and continued acting strange for a few days. On day 3, I noticed he didn’t seem to be feeling well and I went to pet him and pick him up and he welped. I examined him and learned of an area that appeared to be shaved too closely and was cut. I freaked out because I wasn’t told. I immediately called his vet and sent photos. I was told to treat with neosporin. It helped and he’s feeling a little better. After nearly a week, he is still acting skittish... I called to report this incident and spoke to the Manager, Darion and then, Mark. It was confirmed that the groomer did not report the incident AND.... I later learned that she muzzled my puppy. He is a miniature malti-poo and SO FRIENDLY & LOVING!No wonder he’s been acting strange!!!! He’s never been nor does he need to ever be muzzled!!!Darion called me back to deny that the injury took place there and offered me some cortisone cream!!Really? Are you kidding me!? I’m sure they have security cameras????I guess I’ll never know what really happened but BEWARE!! I’ll never take my pet here again!Concerned pet mom!!!Brenda

Lesley Tschatschula

2023-05

We love Natural Pawz Bridgeland and Sarah so much! She takes very good care of Tim Riggins, our Aussiedoodle.