Dairy Queen

3.8 (570)

1408 US-175, Crandall, TX 75114
(972) 472-3937
dqtexas.com

Claimed
Fast food restaurant
Ice cream shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Service options

  • Drive-through

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

Charlie Scott

2024-02

5 stars all the way. Store was very clean and well maintained. The assistant manager was a cool guy. He seemed to have found that perfect balance of being a good manager while keeping it fun and clean. I walked in and everyone was bzy doing something, cooking, taking orders, restocking, cleaning ( deep cleaning not just top layer ) and most important of all seemed to still be enjoying there day in a low stress high productivity environment. He was doing his job the way it is suppose to be done, unfortunately it’s hard to find people that care enough to do that any more!I have eaten a lot of Dairy Queen over the years and this way the most on point location I have ran across in many miles.

Carlos U

2024-05

…More

Dallas Cowboys

2023-06

Horrible experience. My husband says I’m just spoiled but I say, if I pay food I expect good service. I came in 5/8/23 @6:20ish pm. I ordered 3 blizzards and all three of them failed the “upside down” test. Blizzard was dripping everywhere, I thought it was a shake. I didn’t ask them to remake them because the number 1 rule is to never ask a cook or chef to remake ANYTHING!! So I just drove home with blizzard wasting out of the cups. *Sigh* I will return because the customer service was good but the blizzards were fu**ed up

Juan Pina

2024-01

…More

Sharon Johnson

2024-04

…More

Shannon Pait

2018-05

Don't expect the brisket tacos to look like the picture in the advertisement. There was about one teaspoon of meat in each taco. Don't bother. All you can taste is the tortilla.

carlos montoya

2023-05

Ordered a bacon cheeseburger combo and the guy at the window was not happy,nor friendly and quite rude.Ask for additional packets of ketchup and it was like pulling teeth.After leaving the window I noticed that my French fries were cold and hard.So I went back in and only one younger employee was helpful.This location needs to be sent an "Undercover Boss" before it's too late.If you don't like your job please quit.I gave two stars only because of the helpful employee.

Jose Moreno

2023-05

They have nothing but kids running the business and don't know how to take your order right. You tell these kids to cut the onions and that you don't like raw onions. These kids have no ideal what you are talking about. I try to talk to the manager and these kids make excuses for you not to talk to the manager and there is nothing they can do to resolve the issued. I try call the if you call it restaurant some kid claim he is the shift leader and will not let you talk to the manager. These kids need training. I would never again at that that day care restaurant. That is the worst place plus it is the dirtiest place I have been at. Nasty place.

AJ L (Aj)

2023-05

…More

Victor Ramos

2023-06

I order banana split and the the who’s help me cut the banana with fingers and put it with hands not gloves this is not clean 😂

Jamaricia Jones

2024-03

…More

Richard Bacon

2023-06

…More

Jacqueline Soto

2022-05

We’ve had a dissatisfying experience tonight while dining here. The manager Cynthia was extremely rude to her obvious new employee. As she was training them she seem to have no patience and wouldn’t give them the opportunity to actually try and learn. It seems to me that it is very unacceptable to treat people in that manner specially when the restaurant industry is being hit the hardest with no one willing to work. I am a little disappointed to see that kind of behavior in such a beautiful town. I hope that poor young employee doesn’t get fire from me posting and I hope she knows that one day she’ll have a better job with better management.

sharon russell

2023-05

Drive thru had notably a long line but wasn't moving. Inside dirty, didn't see any cleaning between customers or use of disinfectant between customers. Cook didn't have gloves or hair net on. Only thing worth buying is prepackaged ice cream treats.

Mr. Funny

2022-05

Great place, I have been here twice and service was awesome and and the people are nice very welcoming. Food was hot and ready their bread toast was awesome with the right amount of butter and toast...good, good, with steak finger were good, hot like they just make them. The gravy was good. I usually add pepper to any gravy. I am justa a pepper kinda guy.

Kaitlin McCabe

2022-05

I get the same thing every time I go to this Dairy Queen: a Royal Ultimate Choco Brownie Blizzard filled with fudge.It's good every time BUT super inconsistent in how it's made and it takes forever to get through the line. Sometimes there's no fudge, different ice cream used, the stuff doesn't get mixed all the way down so the bottom half is just plain icecream, etc. My husband and I ordered 2 in the same order and they were made differently.If they were consistent and mixed well with a shorter wait time I could give a better review.

Jennifer Arnold

2022-05

…More

Rudy C

2023-05

…More

Colin Reeves

2023-05

Always good but every time we go to the drive-thru 80% of the time they forget to put gravy or dressing Salad dressing maybe they should ask customer what they need on things like that I should have checked it LOL thank you

Matthew Davis

2023-05

I came up here for my grandfather's funeral, this was the DQ that my dad has be coming to since he was born, there are so many memories there and the burgers may have been a bit dry but it was still fantastic to come in and see it still standing and going strong

Baby Zazzie

2021-05

As a frequent customer, there is one young lady that i have seen work here...i believe her name is Maya..she is one hard working employee and i hope dairy queen pays her well. She always welcomes me with a smile and has a positive attitude all the time. These managers are lucky to have an employee like that, employees like her are hard to find.

Rosaura Martinez

2021-05

Usually good. Although last time I went there with my kids, I ordered a brownie extreme blizzard and halfway done I realized they filled the cup with vanilla, and completed it with brownie extreme. Would you mind terribly telling me you don't have enough so I can order something else? My son's orders were fine. I'm not coming back. I'd rather go to Sonic.

Heath Taylor

2023-05

All we ordered were three blizzards. There were two cars in front of us and it took about 35 min to get our order. I watched several cars behind us turn around before they could get to the speaker box. I noticed they had several employees working, they were just young and inexperienced I guess.

E. H.

2023-05

It was good the last time or two that I went, but recently the food always tastes distinctly like burned cooking oil. It looked like the cook tonight had a cigarette in his mouth while he was in the kitchen. I will probably skip this location for now...

Marce (Ninety)

2022-05

Oh my goodness.. I love Maya so much! Every time I order something and they accidently give me the wrong meal, Maya is ALWAYS! so polite about it and makes sure it's corrected. She always asks about my day and makes me feel special. She's fantastic. 5 stars for Maya. The mangers can be pretty rude, even when they just take my order.. Like why are you rushing me?? How come the managers aren't as nice as Maya and her other co workers?

Joni Halford

2018-05

Haven't been here for over 2 years. Ordered a grilled chicken sandwich and ff. Total was almost $7.00. Ridiculous! The fries were absolutely horrible. The fries had been re-cooked, were funny colored and did not taste like potatoes. The grilled chicken was the size of a small cheeseburger, no flavor and I think it had been sitting around, and to think I paid almost $7 bucks. Never Ever Again, this was NOT the Dairy Queen I remember!!

Tonya Marie

2020-05

It was aweful!! Most fast food places, if a customer in the drive thru is holding up the line they are usually asked to pull forward, out of the way of other customers..i think an 18 minute wait qualifies this request but at this restaurant that was Not done &Everyone behind this car was forced to wait. The driveway is set up, that if someone so chooses to leave due to the excessive wait..they cannot leave. The staff was not even apologetic & by the time i got my food..my dumplings were cold & they did not even make sure i had crackers. I WILL NOT GO BACK TO THIS DAIRY QUEEN but will go to Kaufman instead, plus the Kaufman staff are friendlier too!!!

Melanie Sherman

2022-05

We used to eat at this Dairy Queen all the time, but the last few visits were sure lack luster. Burnt food, incorrect orders, suddenly they no longer take coupons, it used to be great though. Expect to be in line forever and for your order to be incorrect or missing something.

Amber henderson

2022-05

I know everyone is short handed I work for a business that short handed everyday but, but stop taking call in orders. I call to see if my order was ready while my husband is in parking lot and they said yes its ready got to wait in a line of six cars. When I went to window food wasn't ready so I parked food is ready why not pay and had it through the door. now I have to get in line to wait for cold food not happening trash goes the food. Really that's what I was told. Come on crandall Dairy queen if u can handle the business don't take call ins

V

2018-05

5 stars because the staff was super friendly and nice! I thought they deserved the recognition. I went on 7/21/2017 around 9:00 PM, the male there even "juggled" my blizzard to show the infamous no falling out texture. Awesome staff.

Opening Hours

Monday 10 AM-10 PM
Tuesday 10 AM-10 PM
Wednesday 10 AM-10 PM
Thursday 10 AM-10 PM
Friday 10 AM-10 PM
Saturday 10 AM-10 PM
Sunday 10 AM-10 PM

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet