Dairy Queen

chelsi andrews

2024-04

Order shrimp basket with taters instead of fries in drive thru. Employee stated he couldn't switch the fries to taters on the menu screen, but he could switch to onion rings. Thought it was weird, but told him I'd take the onion rings anyway.A car was waiting in front of me when I got to window. By the time I got my order, the car in front did too and drove off. Something told me to check my order, I just thought it was weird that we both got our orders so quickly. My bag had a steak basket. The employee took it back and gave me my order with and ice cream for the trouble, which I thought was nice. I opened the bag, and the shrimp was piping hot. However, the fries I didn't order were cold. I was too tired to even drive back around. Anyway, I won't be back.

Salvador Morales

2024-04

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David Bryce

2024-04

Don't order the taco salad. Very small compared to other Dairy Queens. Had no beans in the bottom like there is supposed to be. The taco shell tasted nasty. Not worth the money. The fries that I order tasted old and not fresh to order. Who ever owns this Dairy Queen needs to sell it or do some changes in this store because it really was very disappointing for a Dairy Queen franchise.

Javier Munoz

2023-11

Don't know if the person taking my order was preocupied with something. Request mayo NO MUSTARD and just sandwich and drink. I get combo with mustard and mayo. Spoke to manager she explained that it was added as it showed on ticket. Clearly not what i ordered. Manager thank you for clarifying things for me. I just ask that your employees pay attention when a customer orders the food and get it right. Thank you. Disappointed.

Leslie Sinclair

2024-04

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Cynthia Zamora

2024-04

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Robert Potts

2024-04

This place is very undependable. It's 9:15 p.m. and they already have the doors locked.

Veritas Weirdo

2023-11

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Bri Diiaz

2021-05

My husband just got home from a long hard day of work & purchased a Nachos Deluxe & come to find out they DID NOT EVEN PUT MEAT IN THE NACHOS!!! AND ITS NOT THE FIRST TIME THEY'VE MESSED HIS ORDER UP THEY NEED TO GET THEIR ORDERS CORRECT!! 😡😡😡 Just money down the drain!

Old Texican

2024-02

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Bill Gierisch

2023-05

Tried calling in an order to go. It rang about 30 times and then hung up. I called back as I was driving to Dairy Queen. Just as I pull into the parking lot a girl answered. I went inside and ordered my food from the guy at the counter. I asked him why they didnt answer the phone. He said they were busy. There was one customer sitting and one at the drive thru. The girl was wiping the counter looking bored. If that's what they call "busy" then they need to find a different job. I think its called "lazy".

C Rod

2023-05

OMG!! I order my food, the lady hands my drinks to me thru the window, spilling over the top, i ask her for napkins to clean my truck and cups. She tells me to pull around to wait for my order! I’m like, can I wipe these cups real quick. So I proceed to pulling around and there’s already a car waiting for his food so I pull beside him to wait too, a different lady(manager) comes out rudely telling us to park right! And barges back inside! The way the stores parking is on the pulling around the drive thru side is impossible to easily park when coming around. Those ladies were complete bit@&$. I’ll never go back!!

Alejandro Recio

2023-12

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Leslie Zamora

2024-04

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Dheborah Torres

2023-05

poor customer service. called twice, around 9:23pm she told us that there was a 30 min wait dude to 4 orders in front of us. we asked if we go inside instead and she was so rude and told us that they had 4 orders in front of us and that they close at 10pm knowing it was 9:23pm. RUDE AS HELL

Danica Bosarge

2019-05

Quality of the hot food is a hit and miss but the ice cream is always on point . The customer service tho is greatly lacking , I have been to this location more than once and Have experienced poor and rude customer service both at the intercom and window everytime . The tone and demeanor of workers seems as if they hate there jobs and that it is just an inconvenience for them to take my order and allow me to pay. The speed of service is also lacking even when it appears there are only a few vehicles in the parking lot and no line in drive thru with that being said be prepared for Ridiculously long wait for something a simple as a dip cone or large drink.

James Montano

2023-05

Honestly one of the faster staff in town, and very friendly. Their hours are great and they're accommodating to large orders. Food is always hot and fresh.

Sheryl Maxwell

2021-05

Was the worst dairy queen I've been in. Took over 20 minutes to get our food. My husband ordered the mint chip shake and they gave him a chocolate shake and when he told them it was supposed to be mint chip she just poured the mint syrup on it and wanted him to mix it. The lady taking our order couldn't even do that right. No gloves on the 2 people making ice cream or doing orders. And the one taking orders had to keep checking her phone instead of getting people their food. I travel with my job and we love to stop at dairy queen. This is the worst one I've ever been to.

Michelle Lopez

2023-09

Wonderful staff, great service, and really delicious food. No one can ask for more.Parking: We were able to park our truck with trailer with no problem.

Margie Camero

2019-05

The only reason why i am giving one star is for the chicken tenders. Other than that, the drive through girl took approximately 15 min to take an order. Amother 20 minutes to get the food. I wouldn’t say horrible customer service but it needs A LOT of work!!!! Will not be going back!!!

DavidM

2019-05

I can't believe I just left there after waiting almost 10 minutes for my food and was served cold leftover food that was mostly inedible. I guess they wanted to give me the appearance that they were making me fresh food so they made me wait. The only thing warm in my whole country basket was the gravy. And it was only warm not hot. The only fries in that basket that were somewhat warm must have been close to the light because there was zero crunch on the rest of the cold fries. I have been stopping by there once every 2 to 3 months sometimes more for many years now. Time to give something else a try.

Peter Arredondo

2020-05

Drive thru service was accurate and quick. Both combos were made to order and given the right way. This is for all DQs, give us more napkins knowing that the order of a Blizzard could be messy. Only gave us one per person

Annmarie K

2018-05

This is the second time I have been to this Dairy Queen and it was the same thing. I ordered the tenders was told to pull up to the door I waited 30 minutes and went inside and the food was sitting there. There is a reason people go through drive thru. And I remind you this is the second time this has happened. The first time was a month ago and I chose not to go back for awhile I just thought it was the guy who was working, well I was wrong it was a totally different crew and still same thing. They obviously do not pay attention.

Christi S

2016-05

Been here twice now. They are pretty skimpy with toppings. I had a PB Parfait and had to look for the peanuts & not so hot fudge. Hubby's banana split was "blessed" with toppings.I ordered a Blizzard with Heath Bar in chocolate ice cream - instead of telling me they don't have chocolate ice cream they add chocolate syrup to it and the "Heath Bar" - seriously doubt that is what it is - was literally crumbs - not one piece bigger than a MINI chocolate chip.We'll stick with Ben & Jerry's

Annabell

2021-05

Nasty! Nasty! Nasty!Came to this location on May19,2020. (Drive Thru) ALL employees that could be seen through the window were NOT wearing masks nor gloves. The cashier that took our money was the same person who was putting in the spoons on our blizzards! Immediately after driving off I had to throw away our ice cream. Id rather be safe than sorry. We will never stop by this location ever again! If they aren’t taking this virus thing seriously, what makes you think their clean the rest of the time?

Yadira Garcia

2021-05

Never had an issue with DQ but today we ordered to go and when we got home our burgers weren’t even cooked all way the patty was so raw it was falling apart and there was so much grease it looked like they poured it on our buns it was disgusting!!! Never again

Michael Austin

2020-05

Treat and eat deal is 5.99 for hb combo and ice cream. I ordered the regular hb combo at 6.49 not knowing about the other deal. Went to the counter to ask if I could get the ice cream and they wouldn't do it since I didnt order the treat and eat deal even though I paid more

Jose Luis Hernandez

2022-05

A really bad experience going to the drive thru, we was at 9 45pm and they refused to serve us, what kind of employees this restaurant have? Rude girls don't even take the time to talk to us, just laughing.

Edgar Serna

2019-05

Awesome Staff @ 8:00pm

Petra B

2021-05

Friendly service. Within one block of IH35. The food was steaming hot, so we know it was fresh. Dine-in with the recommended distancing was available.. No complaints at all.