4.1 (401)
640 E Houston St, Cleveland, TX 77327
(346) 414-8601
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
B G
2023-12
THIS STORE NEEDS TO BE SHUT DOWN. No AC , employees are in the heat. lines are too long. Self checkout doesn’t work. Half the coolers do not work.
Gabrielle Gundacker
2024-03
EMPLOYEES are friendly, and store is organized.. as employee of DG we working very hard to keep inventory on shelf, I really love my job, and my customers.. we are always striving to do better as we are a team..
Darren Mcadams
2019-05
It's great fast and easy shopping and the people are so nice and ready to help
3rd Gen Sickness
2023-05
Do not shop at this store! The Hispanic boy that runs cashier completely lied about his Vehicles bumper trying to insurance scam my father-in-law when I went to talk to him to show his vehicle damage and show him pictures of ours and that there's no damage the manager was very rude and told me to get out of the store which I did not have a problem with but this place is a joke!
T.C.
2022-05
This store is a great addition to our area, I just live a mile from it so it's very convenient but, they should've built a bigger building if they were going to keep it so packed with stuff making the isles tight to go through with a shopping cart. Very friendly staff.
Johnny Lamas
2022-05
Who doesn't love Dollar General... the tiny Wal Mart's conveniently located just outside most communities... they have cloths, food and cigarettes too...fair enough on prices I suppose and friendly staff... not to mention they hire locally... I wonder if I could get my estranged wife a job there... y'all have a great rest of your day, Johnny out.
Orenda Williams
2017-05
Depends on who is behind the register. The last time I went here the lady behind the counter talked forever to the woman in line ahead of me about nothing. I guess she was just a friendly person though because she bought my kids suckers. I cant complain. The store is a little messy though and there isn't much room to walk around especially with a basket and three kids. There is stuff everywhere and it's almost always like that.
Kasee Leal
2022-05
They carry the staples needed for most quick trips to the store, without the hassle. This store is extremely hot though and could be a little tidier. All in all, it's still a good little store.
Charla “Char” Jones
2019-05
It's Dollar General, you can find a little bit of everything here. Although it seems lately the Dollar Generals in Cleveland seem to have a lot of empty shelf space with items not available that are always the ones I want. Mind you, the customer service is always great, the staff at both stores is always friendly and helpful. You would think that with selling out of items every week would afford more hours so that there could be more ployees working instead of just 1 or 2 there. The employees handle the crowds very well and luckily the customers are understanding. I just wish they could keep the shelves full.
Lynn Goldsberry
2018-05
Lots to choose from and great prices. You can find a lot of name brand stuff with much lower than normal prices. There's not a great variety of clothing but it seems as though the variety is growing. You can find a little bit of everything here from toys, stationery, groceries a day even a few automotive and housewares. I mainly go in for household products and detergent, and cleaning supplies since the prices are so much lower.
humberto martinez
2019-05
Give it a three star only because it was 3 minutes before closing and they wouldn't let me in. On their clock it was three minutes ahead, and the cashier that was closing agreed it was ahead of time and still didn't let me buy detergent. This is how you loose customers.
Cynthia Gilmore
2019-05
Very nice employees and helpful. But had to show I D for cigarettes That's ok but was expired. We both look 60 so hubby wasn't happy. Had to dig mine out.
Steve Neal
2020-05
I went in the store like i do just about every day to get smokes and always show my id but this time the girl asked me to take it out when you can see my birthday with having to do so and d found it expire ed so wouldn't sell them to me they just lost 2500.00 dollars a year
Amesha D.
2018-05
The employees at this store are racist and rude.... I visited this location on6-1-2017(around 10:00pm) and a white young lady, came behind the the counter listening to profanity laced music (rap)... I asked her to turn it off and she tried to catch and attitude, when I asked for the lead on duty that night, I was told that she was the lead (WOW)!!!
John Schwartz
2020-05
So far I've had good service at all store's accept the one on f. M 1010 not friendly at all even the manager at night was just rude never going there again.
eddie vargas
2022-05
Great place to shop. Im glad Dollar General have the things I need that walmart don't have. Also the Staff is so helpful and cheerful. Thank you DG
Racheal Wood
2019-05
I spent 4 hours calling this stores phone number to get a recording telling me my call was important but they were busy with other customers, telling me to call back later. Now I live right down the street from your store and Never have I seen it so busy that you had some un personal recording for 4 plus hours straight. Im glkad Family Dollar is so close...
Ginger Rodriguez
2023-06
Dirty, looks like a store hoodlums. might loveUpdate 2023 store is much cleaner I don't mind going as much
Patricia Billings
2018-05
Convenient but like most other dollar generals either they don't hire enough employees or the employees just don't try hard enough because the store is always a wreck. With stock sitting all over but not in it's proper place
Anthony Moss
2021-05
Upon entering Cleveland with my wife and daughter our car broke down. We called a wrecker. All we needed was change and the woman behind the register said I'd have to wait in line which was almost out the door. So the cashier was already opening the drawer but wouldn't give us change for the wrecker. Even after letting the cashier know our situation she just insisted that we leave. The wrecker showed up n ended up charging us almost double because we couldn't get change .
brad mashburn
2019-05
Stood in line for 15 minutes while all 4 employees were chatting about system issues, returns and personal matters. All of them saw us standing in line with a buggy of items and not one said a word. For 8 minutes we waited while they were not busy and still did not get to check out. Decided to leave and as we were walking out they finally decided to speak to us but by then it was too late.
Dylan Nixdorf
2022-05
I come here everyday and i dont have to drive far from my home. Easy to find what i need and everyone who works there is really nice
Matthew Sams
2020-05
The people that was very helpful I was looking forward to catching sleeves Coca-Cola they did not have it they did not tell you but believe it or not they told me where she's go across the street I want them very high on my Dollar General list on it
Vickie Volin
2020-05
As far as Dollar General stores go, I give this one a 3. It's small and cluttered but you can find some deals if you look. And if you're just needing a few items, it's easy in and out
Irie P
2022-05
Great customer service always clean and tidy quick in and not on most days thanks guys keep it up yall
Brandie Ling
2024-01
Quick and easy shopping
white lightning
2019-05
The employees are always friendly and helpful the store could be a little bit bigger always has really good sales
Christine Rivera
2022-05
They always have great deals and low prices and friendly staff members working there
MamaLama
2022-05
Nice clean store. Off the beaten path. Not too busy either.
Jeff Lowery
2020-05
The staff is nice but the store is tight to get around in . It's not handy cap friendly.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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