4.1 (35)
5001 183A #100, Cedar Park, TX 78613
(512) 690-9496
stores.petco.com
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Eduardo Anaya
2024-04
Drove half an hour to take my dog (10 lbs) to his grooming appointment and he was turned away because he flinched when the groomer tried to put a leash around his neck. He was deemed to be too “jumpy“. No growling, no barking, no signs of aggression. Has been alive for four years and has never had an issue with any groomer (we don’t always use the same one). Don't recommend booking with Ayesha - doesn’t seem like she’s too experienced in handling/making dogs feel comfortable.
R A
2024-04
Once our appt. was set, everything went great. Patricia gave Coco perhaps the best grooming he's had. Thank You!
Adonay Gamez
2024-02
Very poor service and not considerate of the dog. I went to pickup my dog and they shaved them all the way down with the excuse that he was matted, I brush him 3 times a week and the day before taking him in I made sure to brush him even extra to make sure he wouldn’t get shaved. We arrive and ask just for a groom not a shave, they check him by running there fingers through his hair say okay we’ll have him ready later. When we return he is complete shaved. No call or anything about it, this is terrible service. They do what’s easiest and just shave him, in addition they left a lot of hair in his ear which makes no sense
Carmen Herrin
2024-02
Omg! I am so pissed - so we came and they told us it would be three hours and that they were going to have to shave him completely because on his tummy he had small matted spots so I asked why they couldn't just shave that sm area because it was on the tummy and you can see it they said no they had to shave him all the way down all over I said even if the matting is not all over and its just small spots. They said yes so I was like fine whatever is best for him - (we brought Beau along as well just to get a bath just cause) So they took Pudge back and on the table then did two paws and he was doing good then she went to his underneath area and he was a little wiggly but he was doing ok so we where about to leave to go eat but she called me right before we walked out to go eat and said he's not liking it and I don't want to traumatize him he was getting antsy so I was like fine so after all this and with appointments at 11 I said about how much longer for Beau She said about three hours I said for a bath she said yes there others in front of him so we where like ok we now we have pudge so we can't go in and eat anywhere so we were going to just go back in and grab Beau because he was just a bath and because we were taking pudge so I went back in to get Beau and they said Well I said can I go ahead and just get Beau and pay whatever cancelation fees because we just brought Beau because pugde was coming she said oh well he's all wet right now I said oh I thought you said it was going to be about 3 hours due to all the dogs in front of him she said hold on let me go check then she comes back and says we he didn't like the blow dryer so he is kennel drying I said that's funny he's never had a problem with the dryers before hummm I said ok so about how long is that going to take she said about two hours then we will get his nails trimmed I said he just went to vet two days ago and got them trimmed he doesn't need his nails trimmed she said oh we I would not recommend you taking him right now because it's freezing out side. Just walked into check how much longer and now they have him on the table blow-drying him. so not only was I lied to you in my face but the service was horrible. The lady that did Beau was great and he did smell good and was very clean. She did a great job. I think her name was Izzy. The one that was supposed to take care of pudgy was the one that lied to me about Beau. Then we took Pudge to a different place where they were able to take care of him without shaving him down and they did an amazing job. Will never come back to this store to get my dogs groomed.
PQ Tvacunes
2023-12
Izzy was amazing with my old lady, very patient and sweet … she was awesome!
Beth B
2021-05
Both 80-lb dogs had their nails and teeth cleaned while I waited. I appreciated them taking us on time and listening to the differences between the dogs, both rescues. Nervous Nellie (name describer her) is calming more with each appointment and the staff remembered both dogs!. With my Petco Rewards and Vital Care, their nail buffs reduced from $10 for them to $2.14! Both had a great experience and everything was COVID- and other pet-safe.
Tracy Ozbun
2023-05
Thanks for taking care of us in affordable way so w we can take care of the other stuff. I wish vets would have a heart and pp doctor e too. I feel sorry for the rest when they in hell .
Tina Eshelman
2020-05
First, I didn't think you'd be open! Your staff (everyone) is always so welcoming. I've never had a bad experience in your store. Not all Petco's are like that. Secondly, my dog Samson was done in record time! Thank you!
Carol Moreland
2023-08
Bella looks great and wasn’t stressed. They did a great job I will go back.
Magan Jade
2020-05
My dog came back without being stressed and looked beautiful! Exactly what I asked for. It was so hard for me to find a good doodle groomer but Savannah is amazing!
Christine Mowad
2022-05
I came 5 minutes late for a grooming appointment, bath only and I have a small dog and they said I was late and that I would get him back damp, when they didnt look all that busy and it was rude especially because I was waiting to be helped for awhile. I didn't let then work on my dog because they weren't all that friendly to me.
Kasturi Keshkamat
2021-05
Sharesa is very kind and makes my dog very comfortable. She listens closely to instructions and follows them and also gives recommendations for better service. She is an asset to petco.
Pamela Rankin
2020-05
My dog Kenya is 14 yrs. old and she needs special care. Savanna did a great job keeping her calm and she looked well groomed.
Justine Le
2021-05
Thank you for taking great care of our Nugget! He looks very handsome. My only concern is that there wasn't an option to tip electronically the wonderful groomer that helped my pet.
Susan Sherrer
2020-05
Christi did a very good job on Tilly. She came back happy. Tilly is an older dog and I appreciate her being treated kindly.
G A Timmons
2024-01
A great job was done from start to finish
Christine Buell
2020-05
Savannah does a great job with my dog Brodie! He is obviously well cared for, he enjoys his stay.
Sonya Morrow
2021-05
Tom Tom ( my 🐕) came out looking very handsome! I love his haircut and he does too. He has to stop and look in the mirror everytime.. lol
Stephanie Recker
2020-05
I have a Australian Shepherd which is a breed that has longer hair in the behind area. I would have assumed a groomer would know this however they shaved his entire backside almost down to the skin and it looks ridiculous 🤦🏽♀️
bobby schneider
2020-05
Please correct my name is Bobby. Sharesa is a great groomer. Teddy always looks great.
Ravi Katragadda
2024-03
Very professional and friendly.
Teresa Weir
2020-05
The groomer did a beautiful job. Above and beyond. I am so impressed. Thank you! ❤️
Donald Dupree
2021-05
The groomer was awesome with our puppy. She did what we couldnt do.
Sherry Foreman
2021-05
An absolutely wonderful experience for my little dog! Your service is awesome
Jim Seippel
2022-05
Sharesa was great, she did a good job.
Karen Rothery
2021-05
Easy, friendly service.
Gladys Delpino
2021-05
They didn't cut his hair well and they weren't friendly, it looks like they aren't working happily.
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 9:30 AM-6 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population