4.6 (187)
19300 Farm to Market Rd 1541, Canyon, TX 79015
(806) 488-2321
timbercreekveterinaryhospital.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nik A
2023-11
As a walk-in clinic, I like it. It's a little disappointing, however, both times we've been there. I've never actually met the vet treating and seeing my dog. I find that a little off. If you're so busy with surgeries, you can't give all your clients 100%, then maybe it is time to hire another doctor who is actively be involved with owners as well. The ladies that assist are nice. But professionally speaking, Dr should make a presence or at least an appearance at an appointment.
Kathy Grantz
2023-12
These guys are great every time! Flexible and convenient hours - no wait time appointments and great providers!
Natalie Chappell
2023-08
Dr. Demere and staff are kind, caring and professional. They took very good care of my dog and me. I am so grateful that they took the needed time to figure out her problem and get it corrected. Great team! Wonderful doctor. Thank you, thank you, thank you. Gidget is back to her lively little self.
Catherine Dugger
2023-05
The Vet was very gentle with Millie. Told me what she thought is was. The tech gave her a shot and the meds to bring home. Now she is feeling better
QueenOfLimeGreen
2023-09
Multiple family members of mine, including myself, have trusted the health and well-being of our furbabies to Dr. Demere and his team for well over 3 decades now. This is the ONLY place I will take my furbaby to!!! They have saved her life several times with their knowledge, experience, and quick thinking!!! Thank you SO VERY MUCH to each and every one of you for giving me my sweet baby girl back!!!! š
Jessica Ontiveros
2023-05
Wonderful staff. I'm very happy with their service and the experience my dog had. They were extremely informative and patient. Will definitely be coming back for all my other pets. Thank you so much!
Patricia Oder
2023-12
I love going here with my Zoey.Everyone is kind and very helpful in many ways with Zoey.
mary
2023-05
My dog got hurt and had to have surgery. I've only been there for Shots . I didn't have to wait. They took him right in. Every one there is very nice and caring. I've had to take him back. To be checked to make sure his doing ok every time I go I've never had to sit and wait more than 10 minutes. I will not be taking my dog's any place else. There is not a better veterinary clinic around amarillo
Jennifer Tollett
2023-05
This is the first bad review I have ever written. I like to give businesses the benefit of the doubt. But this experience was the worst!! On my first visit, I got forgotten about and was left in the room 45min after the vet tech saw me. She was going to show a picture to the vet and write up an estimate. I went into the lobby and the receptionist looked shocked I was there!! I left without ever seeing the vet. 3 days later, I spoke with Dr dimiray on the phone. He apologized and said to bring my dog in Monday morning and he would ācut me a dealā. I drove back out Monday morning. This means another 30 min drive, not letting my dog eat or drink the night before, etc. the receptionist shows me an estimate and starts asking if I want certain extras. Mind you, the vet has still not laid eyes on my dog. Finally, I get a face to face with the vet. He had attitude and still never touched my dog. I literally had to ask, are you even going to look at her eye that is the concern. He glanced at it for 2 sec and started arguing about the price, which was on the low end of the original estimate. Definitely not ā cutting me a deal.ā Iām not impressed at all with the lack of professionalism or even interest in my pet. Wouldnāt recommend.
Devora Gonce
2023-12
Great staff, clean, informative. Great overall experience.
Tree āKe'eng Rattā Alone
2023-05
Quick, kind, and in general hospitable. My pets don't have any fear of the vet techs here and I know that they are doing beautiful work. Thank you for helping me keep my fuzzies happy and healthy.
Kaleb Snoddy
2023-10
Had a great experience here 10/10 would recommend, staff and receptionist was very friendly
Joey
2023-05
The post ops at this place was horrible, no instruction ,they forgot to give us her meds and they still charge me for those meds we didn't get ...I call them about the refund on those haven't heard anything , they insisted on us taking our dog home, when my wife was in canyon for some business ,,she just wanted to check up on her ,,,they knew she was septic she needed to be on iv fluids, well my beloved Zoey died the next day after release. They can say whatever they want we would have not put her through that surgery if we knew she was not going to have a good chance. ...
Tink Oliver
2023-10
Thank you for taking care of my baby mickey and giving her a peaceful passing.
Mariana Pacheco
2023-05
I rarely do reviews like this but our visit today was not okay at all. I took my cat to get his ears looked at, annual shots and dewormer. I took my dog too to get her dewormed as she actually has worms. To spare some of the details, we never saw a doctor. A doctor never came in the room, we only saw a ātechnicianā or assistant. The assistant was too scared of our pets. She was hesitant when taking samples from my catās ears that she had to do it twice. She was hesitant when giving him his shots and when giving him the dewormer too. When she gave the dewormer to my dog, she pretty much missed her mouth. Iām not even sure my dog got the dosage she needed. We asked a few questions about my catās ears and she couldnāt give me a good answer. She said it could be an infection but wasnāt sure. When we were leaving, we got the bill and I read through it when I made it home. I noticed they had charged me for depo medrol which I never saw get administered to either one of my pets. When I called back and asked about it, they said the assistant forgot to give it to my cat. Apparently it was a steroid (which she never even mentioned) for his possible ear infection. They wanted to give me āstore creditā instead of a refund unless I went back. I understand the assistant was maybe learning to do some of these things but the problem is no one with more experience was there to help her or to answer some of our questions. It wasnāt worth $150 to us for that. We were very disappointed and frustrated with our visit.
Norman W Grimes
2023-07
Have used them for 10 years for all of our dogs. Very friendly, knowledgeable staff and Vet. Highly recommend.
Justin Miller
2021-05
After trying to book my dog in to see a competing vet in Amarillo, I was reduced to an animal and told I had to wear a mask/muzzle. This location did have any concern I didn't wear a mask (thank goodness someone reasonable). The doctor was super nice and reasonable with my concerns making it easy to understand and make an informed decision. I would HIGHLY recommend them.
Seago Lee
2022-05
Went to pick up my 2 kitties the next morning after surgery. Checked in and sat for 35 minutes I finally asked if there was something wrong with my cats since other people had come in and out. The desk girl said oops they might have forgot. A lady came out in 3 minutes and said did I need help and I said is something wrong and she got angry and said they were very busy ( not so much). She brought the kitties out and I left. Bottom line is, they forgot me.
Guadalupe Denney
2023-10
PHAT PHAT had surgery today and was home today . They said she was very popular with everyone! THAT makes me happy and I know she was loved and taken care of. Always will be bringing all my doggies HERE !!!!
Robert Dillon
2022-05
They are excessively priced. I brought 2 dogs for spay and due to some complications (i.e. early pregnancy and infection) the charges came up to close to $1000. This is price gauging run rampant.
rhnewcreature
2023-05
Unfortunately though every effort was made to save we had to release our dog. The staff were amazing. What a team effort!!! Thank you all.
Bill Archinal
2022-05
Took our adoptee to get spayed. The staff is friendly and efficient, they took great care of the newest member of our family. I see why SCAR trusts them.
Ann Poole
2020-05
Very caring people. Told us to come back and pick up our kitten after 9 am next morning we got there at ten. Wait about 10 min. They were really busy. But we left shortly
Bill Hand
2019-05
Vet skills are top notch. However we boarded our dog for 4 days and when we picked her up, she was groggy. Took her 24 hours to get back to being herself. Hmm. Guess she might have been given something maybe?
Mindy Ehler
2021-05
I live in Denver and when I come visit my parents I bring Henry, my rhodesian ridgeback, here for care. Love the walk in appts that are always avail. Staff is very caring and knowledgeable.
Heather o
2021-05
My motherās healthy dachshund was given pills and died the next morning. Do not go to Dr. Patton. I saw a lady go in there a few months back that her dog was given pills from this office and had seizure from it. I never thought it would happen to Hansel who had no issues like that. Heās been in our family for years and have gone to timber creek for years but whoever this doctor is caused our Hansel to die needs their license taken away. He was completely fine before this and does not make sense to me how just like that whatever that pill was killed him. Do not go here. I will not be going back. I will be finding a new place.
Mel Bee
2023-05
Quick and easy. Staff loves their jobs and manages to treat all customers with care in hectic situations
Darcie P
2023-10
Everyone at Timber Creek has always taken great care of my animals.
Dman W
2021-05
I have been going there for years. They are so nice. They have compassion for my dogs. Their prices are more reasonable than most vets. Highly recommend.
Waverley Wray
2023-07
Fast paced but well Coordinated.Friendly and helpful.
| Monday | 8āÆAM-5:30āÆPM |
|---|---|
| Tuesday | 8āÆAM-5:30āÆPM |
| Wednesday | 8āÆAM-5:30āÆPM |
| Thursday | 8āÆAM-5:30āÆPM |
| Friday | 8āÆAM-5:30āÆPM |
| Saturday | 8āÆAM-12āÆPM |
| Sunday | Closed |
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