2.7 (22)
7181 Doniphan Dr, Canutillo, TX 79835
(915) 877-7355
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Danny Gonzalez
2024-05
Not a welcoming store at all.They make you feel like a thief when all you are trying to to do is shop.I will not be going back. Hopefully they close like tru value.
Carlos Banuelos
2024-04
F....n store su...s tho most horrible services. Read the fine print on sthil products. NO RETURNS OR EXCHANGES ON ANYTHING STHil. And to returned an item they go thru a million steps. f....n s....ks. -5. f.....n star's
Santos Barron
2023-09
Not welcoming store at all. They lack proper people skills
Hildegard Reifenscheid
2023-05
Far cry from what it was! I live in the neighborhood so didn't mind paying a little more for the convenience. At checkout a few months ago the cashier did not bother to greet me and a thank you was missing also. Not a word was said. I decided to try again a few days ago. She said hello but I guess thanking a customer for shopping there is just not done anymore.Good job at making the customer feel like a nuisance!This place used to be a neighborhood institution. I will not return.
Shirley Hidalgo
2023-05
What gives the Manager the right to address ppl with an attitude ?When he see's you coming in the door and he takes it upon himself to assist or ignore you. This happens all the time. I'm saddened due to this is the closes hardware store close to us, guess we'll make a trip to another place.
MiKe
2023-05
Wow, my impression of this store was toxic customer service in the AIR!!! Walked looking for a grill 8 people behind counter up front two behind the counter by grills stared at my wife and I and not one person said hello can help you nothing. In retrospect I guess that’s a good thing. Prices so high omg, how do you pay all those folks in that store. I’llI never go back and I will certainly advocate that no one else does either.
Mick Mena
2022-05
So impersonal and will make the trip to Lowes versus this location. So many times had terrible customer service from several of the long time employees, need new staff. Prices are higher also only other option local is True Value which has bad service too.
juan campbell
2022-05
good customer service, They may not have a wide variety of stuff like Lowe’s but if you’re in a bind need something quick it works out.
sil ver
2023-06
The people working there were very helpful and friendly.
Ellen Nightingale
2022-05
HORRIBLE Customer service! Put on hold 3 times for over 20 min each! Never did come back on line to answer question! Would not shop here if only place in town!!!!
Marin Parra
2022-05
Nice customer service but there are not a wide selection of products
Les
2023-05
Use to be a great store. Not any more.
Angel Trees
2021-05
Worst customer service specially stihl people there. They get mad wen there wrong.
Elsa Bustillos
2023-06
Excellent service and great selection!
Ryan Bowron
2023-05
Friendly staff always pretty helpful
Monday | 7 AM-6 PM |
---|---|
Tuesday | 7 AM-6 PM |
Wednesday | 7 AM-6 PM |
Thursday | 7 AM-6 PM |
Friday | 7 AM-6 PM |
Saturday | 7 AM-6 PM |
Sunday | 8 AM-5 PM |
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