4.2 (123)
9605 FM1732, Brownsville, TX 78575
(956) 356-6959
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Throwing Everything
2024-04
I have been shopping here ever since it first opened, but today was the last straw for me. This place false advertises on sales, has extremely incopetent and rude staff, and has illegally charged myself and my family on things they forget to place in our bags. When we ask to look at the camera footage, they do not listen. We did not get our money back either. Overall, if I could give this place zero stars, I would. I do not recommend shopping here.
Juan Gonzalez
2024-02
I hope corporate reads this, stopped to buy a couple of items, asked one of the employees to point me out to their restroom and she replies, " they are out of order sir" ...I mean come on!! Really?? Same b.s excuse of businesses that don't want customers to use their restrooms but they do want them to spend their money there? What do the employers do when they need to go restroom? Go to the back of store? Or do they use diapers? Come on, get it together!
Ben Brown
2024-02
Stopped by just to pick up some Diet Coke. The store was out of 2 liter bottles, but had 1.25 liter bottles and the sign on the shelf stated they were on sale, 2 for $2.50. The cashier charged more, so I told her the sign indicated they were on sale. Her supervisor and I walked back to the shelf, I showed her the sign, and she said that it was a Coca Cola promotion and Family Dollar didn't honor it. I suggested she might want to remove the sign, but she just walked away and left the sign (advertising the wrong price) up, almost as though it is company policy to mislead customers.
A H
2022-05
For days they only take cash, this is a big company and it’s strange that they can’t sort out this kind of issue. And to top things off, they keep their phone lines “busy” so you can’t even call ahead to see if the issue has been resolved before you go and waste your time. But other than that, reasonable prices and convenient location for us olmitians, lol.
Yvette Rey
2021-05
Aileen and Jennifer were very rude and bad customer service. I will be calling main office 2 complaints. I love my Family Dollar store my go to always. And these 2 newbies don't have customer service skills.
Abbie Reyna
2017-05
This location has a little bit of everything. There hasn't been a time when I need something quick and they don't have it. Clean organized store. Staff is very helpful.
M A (Catsplay)
2020-05
Rude staff, I used to enjoy coming here, but they refused my business. I hope the owner reads this. They refused to sell me their products and refused to communicate with me. Thank you for been a good neighbor.
Aurora Garcia
2022-05
It very close where I live super friendly there's a worker he always he always asks you if you need help in finding something..But there's time they don't have what your looking for.alwats super pack .But I love to go ...👍
Nancy Rodriguez
2019-05
I I love our Family Dollar. They have the things we need when we don't want to drive into town. They have so much good stuff that we end up coming home with more!
chiquis medina
2019-05
Horrible. It's always a horrible experience. everytime I go in there they have the wrong prices on the items and they tell me at the cash register " That was last weeks special" I'm really tired of their attitude as well they could be nice about it, but they are not.
Griselda Bock
2019-05
Love this store.. very clean and well stocked. Staff is ready to help.. very nice.
Mel Marie Andress
2023-05
Great little store with friendly staff!
Shawnene elaine Santiago - Speer
2023-05
I like it a lot .easy to get in and out and cheap.
Diana Gonzalez
2019-05
Nice experience like always but can find it quick
Olga Trevino
2022-05
No restrooms so I had to cut my shopping trip too quickly, bummer.
alicia de leon
2017-05
Good offers and good place to quick stop for you last items
Reymundo De Los Santos
2022-05
Great fast service, found what I needed quickly!!
Ruben Bernal
2024-01
Excellent
Karina Hdez
2020-05
L like this place. Reasonable prices, quick buy
Liz S.
2018-05
Service was great and was out in no time.
Alberto Garcia
2017-05
Get what I need on the quicks although price and quality are resonable...
Mã Kokoro
2019-05
Seems like they were restocking or rearranging some areas of the store.
d m
2021-05
In and out store but once in a while expect to be in a long line
Noe Olivares
2019-05
It was quick and easy. Polite service.
Donna Spreeman
2018-05
The people are always helpful, and polite
Jesus Espinoza
2019-05
Good customer service.
Jesse GOLD
2018-05
It's Good
Penelope Del Angel
2017-05
Clean Store , friendly staff.
gilbert blanco
2019-05
Good help
Joan Smith
2018-05
It's like all the rest.
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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