Barkwood Pet Resort

Kathie Stinson

2024-04

Very friendly to people and pets. Went to tour the facility and found employees sitting in with the dog's playing! Loved it. Pets were very well cared for and happy. I will be back with my pet's for them to get SPECIAL treatment also!

Tabatha Soliz

2022-05

I was greatly impressed with this facility. I checked out 3 places & this was the only one that allowed me to visit & look at the place my little ones would be staying. Because without that, how can u in good logic an conscience leave them anywhere?? This was my 1st time separated from my little ones with boarding. They sent me pics while in their care an I liked them.

Jennifer Sheffield

2019-05

I scheduled an appointment (almost a month before a vacation) to get my german shepherd temperament tested so she can be boarded. When I asked in for the appointment the staff and manager treated me coldly and accused me of not even scheduling an appointment because they didn't have my information on file despite the fact that I followed the directions given to me from the very same receptionist regarding the time, date, and papers I need to bring for the appointment. Eventually the manager got so rude with me that I walked out with my dog and ended up crying in the car for a while. Later, I tried to schedule another temperament test since they refused my previous (scheduled) appointment. After the man on the phone talked down to me regarding how I should "get the appointment right this time" I was very hesitant to still like this place. Still, I came in to do the test at the only other time available (the day before my trip). The manager said that my dog failed the test because she was anxious and pacing in her kennel. I was livid. I had no other options for getting my dog boarded. So later in the day, I called back hoping to beg if there was an opening. When I got the receptionist, she said that my dog failed because she was barking (I was there and I know for sure she wasn't). I asked to speak with a handler and they told me that she was a sweet dog. Then suddenly the manager got on the phone and gruffly said that my dog failed because she was put in the back and dug under the fence to get out. So I don't know about you but I'm confused. How can four different things happen according to three different people about a single dog that 1) never barked while we were there (I was a witness) 2) doesn't dig at all to begin with even though she spends her time outside and inside regularly 3) is trained as a therapy dog so that there is no possible reason for her to exhibit anxious behavior? I am simply dumbfounded at the horrible service I and my dog have received.1. refusing an appointment they made2. talking rudely and shaming a handler for a communication mistake of their end3. waiting almost an entire month for another temperament test4. refusing to accept a dog because of a miscommunication from a previous appointment5. lying and skirting around reasons why my dog failed the temperament test despite her being trained.All of the above are reasons why Barkwood is a horrible place to board a pet. I would not recommend this place to anyone. Yeah the place is clean and looks nice, but the manager is a rude man, the receptionist can't communicate, and the whole debacle has made me never want to go back despite my being nice to them no matter what attitude they throw in my face.

MEO Smoker

2024-02

Very loving staff. Nice and clean. Great place to leave your pets when you're on vacation.

Katie Motte

2020-05

They are the best with my baby. I give them his eating instructions and snack times and any other info and they follow it to a T. You can even schedule one on one play times or play times with other dogs, and if you have multiple dogs (like my in-laws) they get to stay in the same together if you so choose and there is a discount for that also (their babies love it also when they stay). They even give you a daily little report card on how they do throughout each day. My boy will never stay anywhere else.

LeeAnn McQuade

2024-05

My dogs are so excited every time we arrive 😊

Scott Meaux

2023-05

First time I ever had Belial, my 7 year old mastiff mix boarded. I was incredibly anxious as it was the first time I've left him anywhere that wasn't home. They were absolutely amazing, even letting me look at where he would be kept! He had his own bed and a tv to keep him company. They played with him every day, clipped his nails, and gave him a bath. All reasonably priced. Amber even sent me pictures to help be able to know he was in good hands! I'll definitely be bringing him back here when we need to stay overnight somewhere!

Lydia Gipson

2023-05

Absolutely love this place. They were fantastic and took great care of my dog Poppy. We were on a trip for a week. As soon as I picked her up, I could tell she was loved and well looked after in their care.

Heather Chargois

2023-05

My dogs love it here. They run to the car every morning for daycare. They play hard and sleep all night. Staff is friendly and knowledgeable. Best place to take your pet!

Zoe Lewis

2023-05

I truly LOVE Barkwood! I’ve been taking my baby here for a few months now for grooming, daycare, and boarding. The staff is so friendly and kind and Cleo LOVES it. She knows when I grab her bag in the morning that’s where she’s going. She gets so excited to go and doesn’t want to leave. I trust them with her and that is so important!

Tyran Baker

2023-05

I waited to do the review just because when people want your business they typically “keep “ their best foot forward. We’ve used Barkwood for the last 6 months and WE LOVE THEM! From the way our fur baby gets excited to go to the polite staff! We’re at ease when leaving our fur baby in Barkwoods care. The staff knows our fur baby by name. I can’t express enough how pleased we’re with Barkwood.

Gwendolyn Hilbert

2022-05

I recently boarded my 10 month old doberman, Coco Chanel, for a few weeks. I absolutely love this place. They frequently provide updates as well as photos of her. This makes me feel very comfortable with her care. I highly recommend this location. Friendly staff.

Michael Smith

2023-06

Getting my pets setup to stay there. The staff was professional and pleasant. Answered my questions and provided suggestions. I was given all the required paperwork and the appointment was confirmed.

Laura Meyer

2022-05

Visited for the first time today, hoping to find a nice place to occasionally board our American Bully. The facility and the staff were amazing, patient, and fell in love with our little man right away!Although I can't be sure of how he'll do without us for the first time but I feel like he'll be in good hands!

Devon Kolander

2023-10

They seem very organized compared to other kennels I have used in the past.

Troy Jackson

2022-05

Always there when we need them. Very perfectional an caring. This is the only place I take my dog.

Mercedes Miller

2022-05

Our prince-like ragdoll cat loved it here and our sweet peekapoo dog had a great time there too for a weeklong stay. The staff is attentive and kind. We will be coming back next time we go on vacation.

Mary Natiw

2018-05

Boarded my lab mix here who is about 100lbs, everyone went on about how much they loved him and how sweet he was :) he seemed pretty happy when I picked him up. They did a great job and he looked so shiny and smelled great from his bath. I’ll definitely board him again!!!

Melena Hampton

2018-05

I was not pleased with my dog (Daisey) last visit over at Barkwood. Unfortunately they have new staff and they lack professionalism. Apparently I was told by the receptionist that Daisey was uncomfortable and afraid of the tech whom handled her for the weekend. When questioning him he showed no concern and insisted that "maybe" it was a different dog as he walked off leaving me in awe with questions unanswered which left me only to assume the worse. Well if my Golden Retriever sense harm/danger and whatever else that may have her in fear, I'd rather send her where she is comfortable, safe, and loved. Hopefully they change up some things around there so that way they can keep happy customers but me and Daisey are in the process of looking for a new daycare.

Ronnie Keith

2024-04

Nice People that care about our Furry Friends

Leslie Perkins

2022-05

Barkwood always takes great care of my dogs. The pups enjoy when they get to go on vacation too. I like that you can get baths and grooming added to thier stay as well.

Lybby Queen

2023-09

My dogs will not be coming back when I pick up both dogs they had this terrible cough it’s so bad I can’t sleep at night and they are over priced if you care anything about your dogs don’t leave them here

C Pall

2023-07

It's great to come pick up your pup, and she wants to hang around. The attendants seem to love their job...

Dr. Gregory C. Nelson

2018-05

Arriving in town on Friday. I have the vaccination records and the money to pay for boarding but, because we are not arriving on Thursday for their “Required Evaluation”, we can’t board with this “Business”. Wow! I have never seen a policy such as this. I offered to wait for the evaluation on Friday, pay my vet to complete it and send it to them, anything. They were not willing to budge. “Call Planet Canine or Camp Paws” they advised me. I advise the same! Call planet Canine or Camp Paws!

Giovanny T

2022-05

They currently have had a rash of Kennel Cough which is highly contagious and failed to call any of the owners. When I called to inform them of the situation the lady simply said “yes we have had several cases.” They should be informing pet owners and taking care of the infection.

william

2021-05

Very welcoming and professional. Every person I’ve met at Barkwood is courteous and respectful. Even when my dog was an @** . I’ll never bring her anywhere else!

Mercedes Elizabeth Miller

2022-05

They do a great job boarding my cat and dog. Everything went smoothly and we all came home happy and healthy after a 3 night stay away!

AM1350*US Internet Radio

2022-05

Wonderful Dog grooming. Best in Beaumont thus far. 1 out of 4 places that does exactly what our dog needs and what we like. THANK YOU BARKWOOD!

Cathy Thayer

2018-05

My dog loves her weekly doggie daycare and monthly grooming visits. OK, maybe she doesn’t love getting a bath, but I do!Very friendly staff too.

Kenneth A Woodard, Jr.

2016-05

Thoroughly disappointed in this place and there inability to board my pet. Used some lame excuse that my pet was having anxiety issues when one employee pulled me to side and said that was not the case. although they did not charge me this greatly altered my travel plans. We have boarded all over the country in my pets 7 year life span and this is our welcome to Beaumont TX. #shameonyou