CVS

Charlotte Brown

2024-04

I came in today for a Hepatitis-B vaccine (this is required because I am applying for a green card), I made the staff aware I was pregnant by filling out a form that asked me if I was pregnant, to which I selected yes. I had my vaccine and then afterwards I checked my vaccine record which informed me the vaccine I was given was Heplisav-B. The CDC website states the following: 'Until safety data are available, providers should not vaccinate pregnant women needing hepatitis B vaccination with Heplisav-B' and the Texas Health & Human Services states: 'There are no clinical studies of Heplisav-B in pregnant women. Until safety data is available for Heplisav-B, providers should continue to vaccinate pregnant women needing Hepatitis B Vaccine with Hep-B-Alum (ENGERIX-B® or RECOMBIVAX HB)'. I called the pharmacist who gave me the vaccine who was very unhelpful and gave me incorrect information just telling me it was safe even though there has been NO studies on this specific vaccine in pregnant women. So unprofessional, and I'm really praying this does not have adverse affects in my baby.

Jose Guerra

2024-03

Worse pharmacy service ever..HEB you have a new life long customer in me and my family. Hateful people at cvs

Robert Barnes

2024-04

Went to transfer prescription. Guy was only concerned about my insurance that's all. Didn't even ask my name at first. Terrible customer service!

Leslie Hickl

2024-01

Updated review: The pharmacy has been very sufficient and timely in getting our prescriptions and we haven’t had any issues.2019 Review: My daughter’s prescription was called in at 9:30a. I went up there at 5:00p (we live out of town) and they said they hadn’t started on it. We went back the next day at noon and she said “let me throw it together”. I’m not pointing the finger at the pharmacy staff. They’re always friendly and appear busy. I don’t know what the issue is but waiting 26 hours for a prescription is ridiculous.

Damien Pevy

2023-05

Terrible terrible pharmacy. It's been over 8 days and I still have NOT got my medicine. They've "ORDERED" my medicine twice just to call to tell me it's been ordered. What ever happened to making the customers happy and doing your job????

Mike Morris

2023-05

Staff was very friendly and helpful! They were very busy but more than willing to stop for customers. I Will be using CVS normally now for any of our prescriptions.

Mary Eierdam

2023-11

The pharmacy is very good as I received my flu and COVID vaccines.

Cristina Armas

2019-05

Unfortunately, the pharmacy has such limited personnel and no management support. The wait to just pick up my prescription was over 40 minutes on November 29th in the evening. The employees seem to try their best, but are so short handed for the volume of customers.I recommend another pharmacy if possible. CVS has also run out of my medication and taken days to order more supply. Also, I was even told by a pharmacy tech that I might as well go somewhere else, as they could not guarantee I get a refill in a timely manner.

Jill Bomar

2018-05

Horrible customer service. Had a prescription called in and called before we left to pick it up to make sure it was ready and as we pulled up, they closed the window and gates and glared at us as we were trying to pick up our medicine. Very rude! Hope somebody actually reads these reviews so they can work on a process improvement on customer service.

Mary Weed

2019-05

Worst customer service at pharmacy, always have at least a 30 min wait even ifmed is already and waiting on me!! I can't belive there's only one person working pharmacy on a Saturday, unacceptable, I won't be coming back!

Adrienne Wiley

2020-05

My husband’s RX was electronically sent in by the doctor and we were told it was due to be ready at 6:06pm. We thought this was strange as we thought they close at 6pm, but surely the workers should know when they close! I call at 5:50pm to be put on hold and then the call disconnects. I call back and the dang pharmacy is closed! WTH?!

Melissa M.

2019-05

The staff is usually friendly, but they can sometimes be short and frazzled because they are severely understaffed at this location. There's always a crowd of irate customers, and it can take DAYS to get Rxs filled instead of hours. Unfortunately, I'm locked in to CVS by my insurance, but if you aren't, I highly suggest the HEB across the street.

Eddie Harris

2023-10

It's not a drive thru just park and wait. And they will still need 45 min.

Tommy Hellems

2019-05

One person working. Got the text saying prescription was ready sit for over 20 mins waiting. Stood at front counter for 10 mins waiting and no one ever came so walked out. Lost my business

Darius Thomas

2023-05

ok experience only go here to use the atm... have great deals on candy had to wait about 3 minutes for someone to come to the register other than that experience was good

C Garcia

2022-05

I went to drop off a package for ups there was nobody behind the counter had to go look for someone to help me. Found an associate and it seemed like a personal phone call. An to top it all of she had an attitude. On her name tag it said Val.

Matt H

2017-05

Nasty bathroom. Whole building is decrepit. Normal products. Nice people.

Drayson Coates

2019-05

Staff is very rude, Maggie Bender is rude, hateful and a bully. She treats you horrible. Then when you stand up to her she yells at you and says who do you think you are talking to her badly.

Cory Saha

2018-05

-staff is very unprofessional & rude. Don't recommend anybody to use this pharmacy.

Kayla Strelec

2019-05

If there was an option for 0 stars I would have given 0. Worst customer service from the male pharmacist ever!

Kathleen Duncan

2024-01

So rude on the telephone

Amanda Smith

2019-05

I find all of the staff very friendly & accomodating. Everyone is so helpful & pleasant to interact with.

Brenda Perez

2017-05

Staff is very rude will never go there again for medication!!!!

Stanley Spurr

2018-05

Worst pharmacy in bay city. Rude pharmacist!

Skoobertt

2020-05

Very slow and doesn’t even acknowledge when I get to the drive thru window.

Natalie Fitzgerald

2018-05

Some of the pharmacy staff is very helpful.

Diane Lopez

2018-05

Poor customer service and the pharmacy is horrible!!!

DeAnn Johnson

2019-05

The pharmacy staff is very rude !!

Romona Tolliver

2023-09

I love this cvs!!!!

Alfred Dube

2021-05

Meh.