3.7 (295)
1901 Hutchings Ave, Ballinger, TX 76821
(325) 365-2646
locations.goldenchick.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
DIANNA Reyna
2023-12
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Dreau Lanpher
2024-04
I haven't eaten at golden chick in years because they werent run very well, but the hubby and I decided to try it tonight. Lord have mercy, whoever put the new management in place or the new workers, good job! This was the best meal I've had come out of that building yet! Rolls were hot and fresh, the fried chicken fell off the bone, and they got our entire order correct. Yell doing good things! Keep it up!
Bryan Bankhead
2024-01
The food was good, but the service was not good at all. The young lady that took our order seemed annoyed we were even there and even more so when we opted to dine in instead of carryout even though we were there an hour before they were closing. Our order took almost 20 minutes to be ready. She ended up locking the doors at 8:30 when the hours posted were until 9:00. I guess she wanted to spend time with her friends that were dining there instead of working.
Jessica LeBlanc (Jessie)
2024-04
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Michelle Vela
2024-04
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Melissa Shaner
2024-02
Customer service was not good. My daughter was not allowed to choose 2 sides with a meal deal (as per the menu) because she opted for a cup of water as her drink option. The woman behind the counter was very abrasive and rude insisting that a cup of water is equivalent in value to a 30 Oz fountain drink. When I told her that we would just have a fountain drink since we were being charged for it, she was very irritated that she would have to re-enter the food choice into her register system. (Even though she changed nothing). We will not return. Well done small-town management.
Kolby Horner
2024-03
Called before we left Wall, Tx after my son’s basketball game to confirmed hours. We went in at 8:36 and were told we could order to go but we’re not allowed to order to dine in. Based on the reviews ( I wished I read earlier) seems to be a similar experience to many others. We chose to leave and go support another business.
alexa rendon
2024-04
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Sharon Baird
2024-04
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Holden Hronek
2022-05
Food is fresh and good. I was frustrated when i had a plastic bag of watery gravy though. I poked a hole in the bag and squirted it out like a pastery bag. If it's that thin put it in a seperate container or don't skimp on the gravy and use less water.
LaDonna DeLorme
2023-05
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SASHA RYNO
2023-09
Ballinger Texas.This was the nastiest restaurant I've ever been in. The door, drink machines, tables, and windows were all dirty and greasy, food crumbs on the floors and tables. Some kinda greasy batter on the napkin dispenser. An employee picked up condiments off the nasty foor and put them back in the dispenser. The chicken taste weird, okra was old and chewy, the gravy was lumpy and taste like it had been reheated. The fries were ok. This place was gross.Very disappointed for a $67 purchase. Never again.
Itsa Me
2024-03
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Regina Devillier
2023-11
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Joni Lea Wylie
2023-08
It seems the kids that were working at Golden Chick in Ballinger were afraid they were gonna have to do some extra work. The guy in front of me spilled ice cream in the tray of the machine and the young man that was working came out, flipped the machine around and turned it off. He had just handed me 2 cones so he knew I was getting ice cream. I got one cone filled and the other not filled because he turned it off when I walked first cone back to table. My husband went to fill it and the kid told him no more ice cream because people are making a mess with it. I mean, really? Spills are going to happen and since you are an employee of the establishment it is part of your job to clean them up.
carebear love
2024-03
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Ryan Connel
2023-05
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Luis Medina
2023-11
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sharon smith
2023-05
I made a phone call and was going to order and the woman that I talked to was arguing with me about my order . She told me that they had NO specials and that I needed to make up my mind because what I usually order was not even on the menu . This was Monday March 5th at around 3pm. I did not argue with her because she was being very condescending and I was not going to argue with her. I told her thank you for her help and hung up . I did not make an order and I am so sorry for the inconvenience that I caused her . I know what I used to order and she was adamant that I was wrong so I let it go . We are a small town with limited fast food resources and golden chick is one of my favorites but I will not be going back in because of that experience and I really am sorry for that for me and the franchise.
C.R. Miller
2023-05
Review is based on several visits, not just one bad experience.I have been the only person in the drive-thru and waited 20+ minutes (at the speaker and at the window) to order without ever getting service and having to go elsewhere 3 times in the past 4 months.Twice, we were able to order in the drive-thru then waited while the manager had an extensive conversation with someone at the window, second time was over 20 minutes, with our food sitting in the window that obviously came out cold. Mind you, the person in front of us did not even order, just pulled directly to the window to chat while we were completing our order.Today, my husband and daughter tried to go into the lobby to eat and the doors were locked; no note on the doors. He could see people inside and an employee said something to the manager, who then looked at him then walked to an employee only door and tried to hang a note up saying the lobby was closed due to short staff; never hanging anything on the main entrance. So, despite standing in the cold for over 10 minutes, tried to go thru the drive-thru then waited for 10 minutes with nobody taking their order.We will not be back.
Vivianna Medrano
2022-05
Food was good. I would have left a higher review if not for the service. Lady who took order had a very bad attitude. She was also talking on the phone, which she seemed more interested in doing than her actual job. I later went to ask for a water cup, she ignored my hand and slammed it on the counter. Later when she was cleaning the eating area, she went to trash can and instead of putting trash in the can, she threw it on the floor. My family and I were EXTREMELY unhappy with her service.
Christopher Guerrero
2023-05
Have been there many time. Usually wait for multiple experience before I write a review.Food is good but YOU MUST ALWAY CHECK YOUR ORDER it's kinda of a pain when you have to get it correct or just deal without.
Lee Covington
2019-05
Polite staff,, clean restaurant, 🍴,,,, 🍲 food was good,,
Angel
2023-05
Asked for seet tea basically got sugar water and then my gravy was literally just water. Like worst experience I have had. Not including the green beans tasted like they where old.
Sabrina Walter
2021-05
Just thought the past 3 experiences I have had with this location deserves some attention. The wait is almost as long as dining in someplace. Young girl at the window is rude, always. She also doesn't wear her hair up, looks like she hasn't showered in a few days, and her makeup looks old and smeared on her face. Every single time, something in my order is missing. Finally called back today when I noticed I was missing some food and told them I need a refund for the missing items. Once again, rude and unapologetic. To top it off, right after I get off the phone, I bite into the funnel cake; hard as a rock! It was literally inedible.Unprofessional from start to finish.
Robin Klaras
2022-05
Had to go inside after picking up my order at the drive through. They had not put my rolls in and 1 of my family sides. When I got home they had shorted me 2 rolls. Not a big deal, but the point is to give me my complete order to begin with.
steven landon
2023-08
Second place same thing 2 piece catfish is one catfish cut in half and as small as a large goldfish 2 piece catfish is not one small catfish cut in half its 2 catfish not two halfs
Calico Sweet III
2022-05
This was my first time to a Golden Chick. Are the spicy chicken sandwiches supposed to be covered in a spicy dry powder? I mean so covered the powder was all over the inside of the bag. So covered I could not even see the chicken.
Mihun Kosherwin
2020-05
Personally I don't like strong salty foods. But my family likes. Fresh sides, grilled chicken and crispy fried chicken and rolls. Many side to pick. I gave 4 stars for too much saltiness. Otherwise good and nice menus.
Olivia
2019-05
We went here with a big group of friends and were accommodated nicely. The chicken was juicy and flavorful! Other people's food looked really good too. This was my first visit to a Golden Chick and I'm happy to go again.
| Monday | 10:30 AM-10 PM |
|---|---|
| Tuesday | 10:30 AM-10 PM |
| Wednesday | 10:30 AM-10 PM |
| Thursday | 10:30 AM-10 PM |
| Friday | 10:30 AM-10 PM |
| Saturday | 10:30 AM-10 PM |
| Sunday | 10:30 AM-10 PM |
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