4.4 (321)
11801 Lake June Rd, Balch Springs, TX 75180
(469) 309-0750
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Barbara Y. De La Paz
2023-08
HORRIBLE PLACE! DO NOT TAKE YOUR BABIES HERE. I went to pick my bulldog after grooming was done. My dog was very agitated and traumatized. We got home and noticed she had a whole cut on the top of her head. Never coming again.
Krystal V
2023-05
I love this place! My dog always looks so handsome and so happy and free when I take him.Also if you go on the weekends they do take longer because they’re busy so plan accordingly (: but other than that great customer service ! Would definitely recommend
Sarah Walls
2022-05
We've tried several groomers and no one could get Phoebe looking "right." Turned her over to Durango and she is PERFECT! They even got her in the SAME DAY I called, staying there past closing time to take care of us, and others. She loved her fresh new cut and pranced around all afternoon. We will never use anyone else!! Thank you Durango!
Oscar Jimenez
2023-05
Best place in town to take your loved ones to get groomed. Always friendly and affordable prices. Personally do weekly visits with multiple breeds, French bulldogs, English bulldogs and exotic bullies. Highly recommend!!! Always take my females in right before they give birth to spoil them before labor.
COURE MO
2024-04
Got our baby good and cleaned smelling fresh. Will continue to support this business as they have good customer service and keep our baby clean
Travis Ayers
2024-03
The prices and quality of work at Durango Pets Grooming is unbeatable. Top notch every single time and we won't take our pets anywhere else for all of our grooming needs.
Paloma Pineda
2019-05
Wow, great service! I brought my 150lb Great Dane and they left him show ready! His coat was glowing. Very kind and awesome people. I’m so glad I found out about this place. Will be bringing my baby here regularly.
Keneth Barahona
2023-09
Excellent service Onix is always happy to come and get his grooming here!! 100% recommended!!
Alyssa Vargas
2023-05
This is my fluffys regular grooming place! They listen to exactly what I want in his cut and he always looks so beautiful!
Sherry DeLuna
2023-05
We took our baby here for the first time yesterday. They shaved her down perfectly! There were no lines where they shaved her nor was the haircut choppy. Her eyes and ears were cleaned up really well! Everything that I asked to be done for my fur baby was done with excellence! This was the best groom my baby has ever received!
Isaiah Robinson
2023-07
Did a great job with Bumble, friendly staff and professional. Will definitely visit again.
J F L
2021-05
Best groomer in SE Dallas area! My baby girl Sunny is a rescue, and not comfortable with strangers. She has been here twice, and loves it! We are customers for life! 💜
Sandra Cortinas
2023-06
This was my first time going to this place of business. I am so impressed and highly recommend their services and very affordable. More than a five star service. Very clean and organized. If you need your pet groomed you will not be disappointed.
Kamillia Wilson
2023-05
They have the friendliest service and are very nice! I take my miniature yorkie and bully to them often. They make them feel right at home. I love how they cater to my fur babies and care for them. Not to mention that the grooming services are impeccable. My babies come out looking like new men!
Tj Comparan
2023-08
Another weekend without being able to take my son in. I called last weekend to see if they were taking walk ins, she told me come back next weekend come in before 1pm. Then I show up today around 11ish and they say they are short staffed 🙄 so had to turn back around. But they refuse to set an appointment. Definitely going back to PetSmart. Even though it’s just 10more min. down the road.
Myshundre Davis
2022-05
Durango groom our Punkin perfectly. Thank you for doing a good job
Lisa Gager
2023-08
Toto loves going to Durango to get groomed. When I pull up in front of the building he get's so excited.They do such wonderful work and I've always been happy with them.
Renee Reed
2023-07
Love this place!! They took on my dog as a client when NO ONE ELSE would!!! Big chains like Petsmart and PetCo refuse to groom older dogs past a certain age but not Durango. They've been such a blessing!!!
Merly Velasquez
2023-05
My first time trying this location. Alondra was very nice and helpful. She ensured that they would take care of my pet and made me feel comfortable leaving my pet. I will definitely be going back and taking my new midget there as well.
Vanessa Marie
2023-05
took my baby girl for a groom she came back smelling so good love this place and workers are nice 💕
Ann Harris
2024-02
The workers at the groomer shop do a good job grooming Mr.Benji!!👍👍👍
SHERRY BRUMFIELD
2023-05
I absolutely love how my dog come out looking all fresh and clean and smelling great. No other place I’ve taken Zeke too has met my expectations. I sold my home up the from the shop moved to Plano and now I drive all the way back to Balch Springs to get him groomed.
Jennifer Villatoro
2023-05
They left my fur baby so nice and clean ❤️
Anna Estrella
2023-08
I love taking my dog’s here they love it
Kevin Schafer
2023-05
Brought my dog to get a bath, de-shed, and nails done. He smelled powdery and after he had just as much hair coming off him, I brushed him and tons of loose fur came off. There was also all kinds of dirt and grime that came off on the brush with the loose hair. They said they did his nails, but they looked exactly the same. Biggest waste of $55 plus the charge for using my card ever. Do not go here. Also, he seemed terrified when I went to pick him up. He’s never acted like that at other groomers before. According to other reviews their dogs seemed fearful after being picked up from this location.
Guadalupe Sanchez
2023-05
If i could rate it 10 stars i would! The workers here are the most humble & sweet people! They love the animals and treat them with lots of care!! I recommend 100% to come and bring your pets here you wont regret it! I loved how beautiful my puppy ended up looking
nee hernandez
2023-05
I Love this Place Their Service is Very Friendly My Senior Pup, She Loves It As Well Always Happy to Come In. They Do a Fantastic Job With Her Everytime, I Totally Recommend 100% You Won't Be Disappointed 😊 🐕Durango is the Best Place to Go🙂
Montserrat Zapata
2020-05
💖 first time my baby went their looks so clean and smells good
Elissa Hill
2023-07
First time was great, second time his face an ears cut could have been better, cut to much hair off his ears they only needed trimmed, around his ears was not trimmed well unevenly cut, left hair on his balls.
Karla L
2024-02
Always leave my baby boy looking amazing!
Monday | 8 AM-3 PM |
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Tuesday | 8 AM-3 PM |
Wednesday | 8 AM-3 PM |
Thursday | 8 AM-3 PM |
Friday | 8 AM-3 PM |
Saturday | 7 AM-3 PM |
Sunday | Closed |
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