Walgreens

marguerite mccormick

2024-04

10 stars! This Walgreens has the most helpful pharmacy staff. They made transitioning from another Walgreens easy and efficient. They helped get the prescriptions delivered to my Mom who recently moved. Thank you.

Sylvia M

2024-02

I am very disappointed in the poor customer service I received on Monday, Feb 5th at the Guadalupe Walgreens pharmacy. The hospital called my mother's Lovenox prescription into the Guadalupe Walgreens pharmacy at noon. When my mother came home from the hospital it took some time to feed her and have her situated at home. I called Walgreens on Guadalupe an hour before closing time to let them know I was coming to pick it up. The male pharmacist/ tech informed me that he was the only person working and could not help me fill the prescription. He suggested I go to another Walgreens pharmacy to pick up the Lovenox. Stunned, I called other Walgreens pharmacies, and they were shocked by my situation. The 3 pharmacies I called said they didn't have the med. One pharmacy said the Guadalupe pharmacy was the hub and that Guadalupe did have it. They recommended to be firm and to go in person to ask for the medicine. So, I decided to drive to the Guadalupe Walgreens pharmacy and pick up my mom's med that was called in at noon. I arrived 20 minutes before closing, and after standing in line for 5 minutes, the woman denied me and said they couldn't fill the prescription because it was 10-15 until closing time. I was very disappointed. I didn't want to leave my elderly mother alone for an extended period after hip surgery and drive all over town trying to find her med. An unfortunate turn of events at the Guadalupe pharmacy—horrible customer service from the pharmacy. Not a reliable pharmacy.

Josh Levin

2023-12

Asked the pharmacist for medicine recommendations to nurse a cold, and he told me I should eat properly and exercise… first off, hard for him to know what my food or exercise regime is like considering he didn’t ask ANY questions, second of all, going to the gym while you have a cold is NOT good medical advice.Also, none of the pharmacy staff wore face masks… we still have a pandemic going on thats disabling millions of Americans spread through the air, and now we have an outbreak of respiratory illnesses and these people are consulting with sick people, and they’re not wearing masks?Definitely won’t be coming back here

Patrick McDonald

2023-09

This place is made of gold.If you have ever asked yourself, ‘Is this place full of great Americans?’The answer here is a resounding yes.

Ben Berg

2024-03

My girlfriend and I love this Walgreens.Chris and Louba are extremely kind and welcoming any time we come in, and they always have what we need!

Gaurav Saxena

2023-11

Came here for passport visa photos for me and my wife. The photos that the person took were rejected by the visa office due to glare and the second pair was rejected due to background not being clear enough. Got the photos redone in India for the visa interview and the image quality, clarity were incredible. If I put the two photos side by side the difference would be night and day.Wasted $30 odd for two overpriced pairs of low quality photos here for no reason.

Bryn Jorgensen

2023-06

The pharmacy staff are so caring. I came in for some travel vaccinations which I didn’t realize wouldn’t be covered by my insurance. Michael helped me figure out which vaccines were most crucial and even tried a variety of coupons to ensure I got the best price. Ended up getting 4 shots which were done well and without pain. They were even very nice about my obvious anxiety about needles.

Nathalie Hudson

2023-08

I had to come on here and give recognition to Donnie! As I checked out, Donnie was so kind and the conversation was quite warming about being your authentic self. People like Donnie are what makes this city such a beautiful place.

D Mc

2023-09

Pharmacists is condescending and rude for no reason. He constantly sighs as if he’s having a bad day. I don’t get why he doesn’t work somewhere else if he hates his job. He can do everybody a favor including himself and quit. No one needs to be spreading that kind of negativity around.

J.A. Strub

2023-06

Kind staff and convenient hours, but their dairy case has been out of commission for 3 months. Since I don't drive and this store is the only business within short walking distance from my house to buy milk and eggs, they have certainly lost most of my business since that happened.

matthew molinar

2024-01

Associate assistanted me in getting a prescription transfered and ensure that I was getting my medication at a great price!

SweetT

2023-05

This Walgreens location is not open 24 hours in spite of what it says on the website. The store closes at midnight and the pharmacy is open til 10 pm M-F; weekends they close at 6pm, I think.The other thing I don't like about the store is that they don't have any carts or baskets You can only buy what you can carry to the register. The manager told me it's because people steal. I told him there's much better stuff to steal at Walgreens in the carts. ;)Other then that it's a nice, clean store.

Bat Man

2024-02

The people here are wack , they don’t know how to do there job, all they talk is nonsense, they like to act like they have never been anywhere.

Chris Holt

2023-05

Donnie at the registers is a gem of a human and made this the best Walgreens experience of my life. The rest of the store is, well, a Walgreens. Not sure why anyone would need to read a review about one.

Kim Wells

2023-05

My husband went to pick up my sons prescription after his urgent care visit. He was visibly in line, when 9:00pm closing time came, the pharmacy shut their doors and walked away. Didn’t help him, guide him to a 24 hour location. Just flat out ignored him and acted like he wasn’t there. This was an urgent prescription for a baby. The worst customer service. That’s why we normally use capsule!

Lydia Fletcher

2023-09

It's a Walgreens, it is what it is, but the crystals guy who works at the checkout is such a ray of light and he always brightens my day when I see him! It's nice to see a friendly face.

Erica Au

2023-05

I only use this Walgreens for the pharmacy and I've never had an issue there. There has been some rudeness on the phone in the past but only once and everyone else has always been super helpful. I like that they remind me multiple times when my prescriptions are ready because I do really easily forget these things.

Brandon Womack

2023-06

I was there at 8:52 on Monday night on 05/22/2023 and it was closed... normally I wouldn't be mad but now I have to explain to my doctor why I'm not taking the medication that makes me function. It's going to screw up my routine and also my daily medication. If I have to go to the medical hospital I'll be Suing whoever was there 05/22. This is not acceptable by any means...

men andi

2021-05

Came to get vaccinated, the pharmacy was amazing. But the people working the front loved to practice discrimination on me. I bought some products after I received my vaccine, then asked for the bathroom code, was denied( they said they didn't know it even though they worked there) , and then late escorted personally to the bathroom after. If you want your daily dose of discrimination come to this Walgreens! Also the same women who escorted me yelled at my two year old because she accidentally dropped a product, saying "your messing up my stuff". You better believe I'm calling corporate when you talk to my child like that.

Norma Hawes

2023-05

Terrible.Both the cashier and manager refused to honor my store credit card, issued to me by this same store. The manager insisted there was nothing she could do. Well, I called the number on the back of the card, and yes, there WAS something she could do: issue me a new card since the strip on the back of my card apparently was damaged. She kept saying she could not issue me another card. Corporate told me otherwise. I will never shop at this store again.

santos silva

2023-05

To tell the truth Walgreens is not a place to get something to eat maybe something to snack on some cold drinks definitely awesome hygiene products yes and prescription medicine and maybe get a COVID booster shot or tested they always provide you with good service,. What else could we need ? Let Walgreens know and they will probably, provided for you and all of us to !

Danielle Coleman

2023-05

So sad this is the only place open late night. Horrible customer service. Multiple times came to get things and the refrigerator is broken. Which I understand is not the employee fault. My issue is the rudeness and them being unwilling to even speak to guest. Or do simple task they get paid for.

T McMinn

2023-05

I recommend against this pharmacy.Note that calls are processed through a remote call center, rather calling the actual pharmacy. Remote call center with their “automated system” may tell you your prescription is in stock available or filled for you. The truth is the pharmacy itself may not have filled your prescription or even have the medication available.

Mitch

2022-05

Scheduled a COVID booster & flu shot with a 2 week wait. The night before they call me and leave a voicemail telling me the appointment is cancelled. Rather than reschedule the appointment promptly they tell me to do so on the website where there's another 2 week wait and no availability at this location. I don't know if the problem is at the store or corporate, but absolutely useless for vaccination purposes.

R aa

2023-05

I’ve been a customer for 5 years. Now they need 4 days to fill a prescription. Something easy like eye drops, that are already in the bottle.

N Gray

2022-05

Absolutely disappointed in this pharmacy. Your front desk people need to be retrained on how to communicate with folks coming in for their hormones. ESPECIALLY when a patient's insurance information is correct and you still choose to disregard their name/pronouns. Do your job correctly or just leave the field with your prehistoric biases.

Bobak Reihani

2020-05

please use another pharmacy if you can. They were very rude to me when I tried filling a prescription for my wife. I gave them my insurance card but they didn’t want to call to verify because they closed in a minute. I understand you may be tired, but you are still in the costumer service industry. If I am trying to get a prescription filled and I get in before you close, the right thing to do is serve me and not be lazy.

Janet MacDonald

2022-05

Open 24 hours, every day. As many people at 10 pm as you'd expect during the day. Pleasant, helpful employees. Good range of choices, quality. Anything you suddenly realize you need but the store is closed, they probably have. Good cold a/c! Will go again.

Carissa Wilkerson

2019-05

Superb service at the pharmacy! I was visiting from Houston and needed a prescription refill quickly. However, my PCP accidentally requested it at the location back home. I called this location and they were incredibly helpful in getting the prescription transferred and filled. When I arrived there seemed to be an issue with my insurance, but Lali (drive up pharmacy) remedied the issue swiftly and kindly. Also, my pup appreciated the treat! Thanks, y’all.

Andrew Martinek

2021-05

This is my favorite Walgreens. The staff are very friendly and the pharmacy provides quick service.Duncan the cashier is quick and friendly. It's nice to see a cashier that makes you feel welcome, especially in these uncertain times.