3.8 (146)
7517 Cameron Rd, Austin, TX 78752
(719) 515-9951
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Francisco Arriaga
2024-01
Not cool. The cashier wont. Let. Me. Use the restroom. Claim the she does not. Know about. The key. Suck and. I. Was. A. Customer.
Alejandra Urrutia
2024-04
They are greedy there refused to honor coupons especially were some are free products or very low out of pocket. Same coupons circulate just at different stores and are honored. I rate this store at a zero .
Angela Mata
2024-04
my sisters and i were targeted and stalked the whole time we were there. the machines went off when we WALKED in and another employee said it was because we had an item from ANOTHER store that still had the sensor on it. From then the manager was following us, sending employees to follow us, as we walked around the store. The machine beeped again when we walked out and the manager asked us to “come back in so we can take the sensors off the makeup” then she proceeded to NOT do that and check our pockets instead for “things that belonged to family dollar.” Their faulty machine led to us being uncomfortable and upset from the moment we got there to the moment we left.
Cynthia “Cynsational” Williams
2024-03
So convenient an those ladies are rockstars! Great customer service, and the store is organized
Aaliyah Mata
2024-04
staff is extremely rude and unprofessional, if i didn’t live three minutes away i would never come here again!
swimming_pool_blues
2023-06
Love coming here! Especially because of miss Delores, she makes the experience truly wonderful and honestly if she were not there, i would not be either lol. Love this location and their employees!
Kylie Burkhart
2023-06
I was just stopping by the other day, and a kind woman named Dalores I believe helped me out so much since I’d never been! 10/10 loved the customer service, she made my day! And I got some great deals on everything I needed!
Andre Alexander
2023-05
This Family Dollar has been a huge part of the St. John's/Cameron area when it comes to shopping for groceries and household items. It had a great staff a few months ago. Friendly and welcoming. But recently following the remodel, the store has undergone a huge change in the feeling when you walk in. The new manager Delores accuses people of being a thief without proof or merit. People aren't greeted when they enter. Everything is all wrong about this store. I don't shop at this Family Dollar anymore.
Marcus Collins
2023-06
Came in once in a huge rush and Delores was amazing! She helped me find exactly what I was looking for, and was so kind. Definitely made my night
D. Abiola
2023-05
Andre and Ms. Irene were awesome! Very welcoming environment anddd the place is so clean and well put together. I have yet to visit any family dollar where I am approached with amazing mannerisms and a clean and organized store. Well worth your quick visit 🙃
Nixie
2023-06
Came in during a busy time of the day, a very nice lady named Miss Delores took her time to help me out and was very patient and kind, she made sure I got everything I needed. Will be coming back here for sure!
Evelyn Sparks
2023-06
Dolores is amazing, I cannot speak highly enough about her! I drive to this store even though it’s further than my house just for her!
Mari Reyez
2023-07
Imagine a great remodel but they wont let you use the new bathroom . Zero stars if i could. Never shopping here again
Tiara Conley
2023-06
Typically I don't write reviews for Family Dollars, but I had the nicest encounter with Delores and she really turned my day around. I'll be back because of her!
Raymond Curry Jr
2022-05
The manager is nice. I’ve been going there for a few months since live across the street. But I won’t go back Anymore. I am repeatedly followed around the store and it’s extremely uncomfortable. I understand theft is a issue, but there should be a way to make All customers feel welcomed without harassing them. Embarrassing
Danielle P
2022-05
Alot of people from the Hispanic community there - the cashier (a white lady) - was very rude and impatient with a few of them who didn't speak "enough" English. Bad attitude with non-whites. Was disappointed.The store itself was fine - out of stock of many items, but understandable as i went the day after xmas.
Ernesto Siliezar
2023-05
The night staff at this location lock the door 2hours before closing not allowing people in. Seen african american clerk arguing with a customer about not letting him in or anyone else but then allowed 2 other african american couple in. Not sure if it's a raise thing or whatever but he is very unprofessional. He moves weird and talks weird like if he's taking some kind of drugs. This location should be looked into....
Maurice Artis
2023-06
Its one of the better pop in stores. A step up from dollar tree a step down from walmart. The prices are competitive an way better then the gas station
Holly Colotta
2022-05
I love Family Dollar! They always have good seasonal stuff! Easter items on sale. They have cute Mother's Day items. Spring/summer items for planting flowers, etc. Always good for a quick in and out to pick up a few items!
madison cox
2019-05
The store closes at 10 and my bf and I came in at 9:50. I understand that it is cutting it close but, when we walked in the door they unlocked the door and with attitude they told us we only had 5 minutes and rushed us. Being extremely rude the whole time. The older lady with the short hair has always been extremely rude to me.
david k
2021-05
I am a very regular customer, even weathered the storm of a leak in the ceiling which was scary since there were exposed wiring where the ceiling tiles rotted and fell. i was threatened by someone out front with a knife and still went back what I find unacceptable is when I am sold bad cat food as well as faulty electronics and am told I can return it but when I return it with packaging and receipt the person raises her voice and speaks rudely to me. After all this i apply there, and am injured by another employee, cussed out by said employee then when i quit i am banned from the store. wish i could give negative stars.Edit; also all new hires have to sit in on a conference call where they are basically accused of theft "80% of employees steal". no trust in the employees whatsoever.
Marisol Reyes
2019-05
The cashier said “Hi” which I said to. After a few steps into the store she said “excuse me” and I turned around and looked at her. She told “me I had to leave my backpack in the front with her” I told her this my purse. I have my wallet and phone inside” by this time I walked up to the cash register and showed her the inside of my “backpack” and she didn’t say nothing back. She didn’t apologize. Plus why do I need to leave my stuff with you. When Familly Dollar has cameras all the store. Just rude. Don’t assume that everyone that walks in the store is going to steal.
Beau Barnes
2024-02
Really rude employee at the checkout
Erica Lewis
2022-05
Always stocked4/29/22: Cashier is always nice and helpful but now they don't really have the things I need. Guess Dollar General off 51st and Springdale is officially the best😁
Rachel Schuyler
2023-05
Love this store! nice selection, definitely a large family dollar!
Joyce Ochs
2023-05
just had a long line to check out but great cashier
Sara Ball
2023-06
We love shopping here and Delores is always the most helpful!
Nita Kosler
2021-05
Very helpful employees. Clean store. Shelves neatly stocked. Easy to find what I was looking for. Good prices.
Corinne Zapata
2023-05
I like family Dollar because you're always nice and curious and very helpful 🙂‼️
Aaron Bradley
2023-05
It was a great experience, I found what I was looking for and was checked out effortlessly. Thank you Family Dollar. 🙏
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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