3.7 (193)
5301 E Stassney Ln, Austin, TX 78744
(512) 501-7810
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Estella Rodriguez
2024-05
Organization, cleanable and cashier had a great personality.
Perry Foster
2023-12
Good service and quick shopping. I am often wanting a few items and don't have time togo to a big shopping center.
Betty Wilson
2023-05
The store was pretty clean (2)stars)Very disappointing 😔The prices on the shelves and register did not match up. If the cashier is unable or not authorized to change or fix the price, she should not be the only staff on site🤷🏾♀️All items left except 3, due to price discrepancy....
BUCK WILD
2022-05
The white woman at the register was very rude. Can tell she didn't like her job. Mean mugging the customers and instead of handing me my change, she threw it on the counter. I was angry but kept my composer. This place is by my job so I will be back, hopefully they have a new cashier.
Kelsey Ancrum
2021-05
Rarely have the items I need. Dollar general just a block down has much better selection, cleaner store, and friendlier staff. Cashiers are rude, yell at you and make snide remarks or ignore you entirely. Customer service is non existent!
Dolores Lucio
2022-05
Rude manager. Rude cashier. Store dirty Easter still on the floor but won’t sell it! Clean ur store it’s July! Manger said they are cleaning but went outside talking to other employees. Dirty door entry. This store needs a new manager!
Melissa Lopez
2022-05
There is older woman that works there is very rude and has poor customer service. Throws people out of the store if she thinks they are stealing. Worst experience that me and my father had at a store . If she does not like her job she should not be a manager as she says she is
Vannessa Manning
2021-05
The older cashier is always very rude, carts were locked with bike chain , another customer with a small child and I both needed a cart, she wasn't eager to help us get carts. The store itself isn't bad, but that older cashier needs customer training
Dr.Dave Garber
2019-05
They were the rudest most unprofessional individuals I've ever encountered my sister is Special Needs she went in the store before me had to go to the restroom really bad and the young lady proceeded to her that it was not a public restroom that troubles me and I had taken her there because there was something she saw that she wanted at 4 but after that they need sensitivity training how to deal with people with special needs and I am going to enjoy letting everybody know the way my sister was treated have a blessed day
Nicholas Gerard
2023-05
Horrible Customer Service. I went to the cashier, she wasn't friendly at all. When I received my total amount, I wanted 25 dollars cash back and the woman was trying to not give me the money
Essie Williams
2021-05
Miss the younger guy who was managing. He was extremely nice and very helpful. Really knew the store. Most of the staff here are very rude and store in not kept clean anymore :(
Ken Bench
2021-05
The store was dirty and poorly organized. Staff was unfriendly and looked like they needed security bars to keep them safe. No hand or wheel carts in store are nearby. Would avoid the place like covid
Stephan Velasquez
2017-05
Management is a joke and the store is overall pathetic! With employees constantly being terminated and treating customers poorly, the staff needs an overhaul. Personal information of current and former employees is distributed to the public which is suppose to be CONFIDENTIAL!!! I will be contacting there chain of command from the District Manager, to Coporates Human Resources due to the negligence and unsatisfactory customer service. If your planning on inquiring about a position with this store I recommend being as professional as possible, limiting any personal information!
Jaz Rh
2023-05
The old cashier is very rude, she threw my change at the counter, when I asked her for my receipt she was rude and got angry, the times I have had to visit this store I leave with a bad taste in my mouth, if you don't like your job you should look other.
Lucius Frank Hill
2023-05
Good clean quiet store don’t always have what you need but u can uselly find something that you don’t. Instead
Robert Terwiliger
2019-05
Store is in shambles for like the past two weeks, the staff is rude(don't know her name but shes round,shaggy,curly hair and smells)I asked where to find an item and she told me"its over there somewhere,look for it! I will never go over there again!
SBT T
2018-05
Everyone is always friendly. The young ladies that work here are super sweet! I like to come stop on my lunch break and look around.
Parren
2024-05
Best food in Austin
No No
2023-05
The employees here are unbelievably rude. The worst for real. I read the reviews so I know it wasnt just me
Threejs Mama
2021-05
Why does this store not have ANY shopping OR hand baskets for shoppers? Also it seems like each and every time I enter that store, the worker at the register has an attitude problem. If it wasn't one of the few stores near my home, I would not shop here.
Edna Martinez
2019-05
Good place to shop very good deals. Employees an assitant managers very helpful .I likedoing my shoping there they have a good variety of stuff from clothes to shoes bathrm accessories good food different things !!an it's very close to my home stassney an nucklos crossing rd.
marie estrada
2024-02
A lot of good products???
Danny Watson
2019-05
Short line's more often than not. Selection's are only sometime's sold out. Cashier's are normally courteous and female.
Janice
2023-08
I like the prices. Clean. Well stocked.
Jared Gaines
2023-11
This place discriminates against people with disabilities.
Avery Pegues
2018-05
It's one of my favorite stores they are always so nice and courteous
Gina Arellano Robledo
2018-05
It's conveniently in walking distance to my house. I will take a nice semi- long walk to the store wen things r needed as long as it is not to hot.
Don Datta
2019-05
The most ghetto family Dollar in Texas, the store is always a mess, they never have bags to put your items in...and they don't even have shopping carts! Stay Away
Robert Brownrigg
2016-05
They charge your bank on debit card and then say they did not And you have to pay cash instead but my bank show the amount of my order when thru. When they say it did not
gachapanda xoxo
2022-05
They have alot of items in there and some frozen food and frozen items. Have a safe day everybody!!!
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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