Walgreens

Anh N. CHE

2023-08

I had a very disappointing experience with this pharmacy service. Despite my efforts to explain that I had successfully made the same request at another Walgreens, they refused to assist me and didn't provide any valid reasons. However, when I went to another Walgreens location and requested the same order, they promptly helped me. I won't be returning to this place again.

william cope

2023-11

Giving this pharmacy a one star review is to high Danny is so busy he has no time to be polite or to even think of anything close to customer service that is why after 13 years of having perceptions filled her we will be transferring them to another pharmacy. Thank you Danny for making the transition happen.

Nate Pae

2024-03

Store and pharmacy employees are always quick, helpful and friendly.

PookieArtTV

2022-05

The service I received was ridiculous! Scout was the worst person ever! If that's not his name he was white, bald with glasses! Rude for no reason! Told me they don't shop for customers when I asked for assistance locating an item! But I saw him help a police officer cut the tag off his shades. Wow so he is worthy of special assistance but not me. Luckily a nice lady helped me. I was only in this area because of doordash. I will never come back to this location!

Sam Sham

2023-05

This pharmacy has gone downhill. I am a 14-year customer. I was prescribed medicine that needs refrigeration. It was given to me warm and the staff first tried to tell me it didn't need refrigeration. When I explained to them that the medication website states it must be refrigerated they changed their explanation and stated they just took it out of their refrigerator and I would have to call all the Wagreens in the DFW area if I wanted a properly refrigerated medication. Terrible - stay away from this pharmacy.

Michelin C

2022-05

Now I understand why there were so many 5-11 children Pfizer vaccination appointments available at this location. I just left there with my daughter and she had THE worst experience from a Pharmacist/Pharmacy Manager. My daughter, as MOST KIDS ARE, was afraid of the needle sitting in plain sight with the Tech at the time to get the shot. The tech couldn't administer because of my daughter's fear so he called for the Pharmacist on duty this day Nov 21 at 3:00pm. The Pharmacist was rude with her tone to my child, very impatient and VERY insensitive to my kid's emotions and then told us they needed the vaccine seat for another patient. They need to do a better job at bed side manners if you're going to task these pharmacies with kid vaccinations. We will go elsewhere to professionals who know how to handle kids properly to get her shot.

Jesus Gutierrez

2022-05

I called, and the lady that answer was very nice and thorough. They also had the medication ready in 20 mins which was excellent. One of the medications wasn't covered by my insurance and so she applied a discount to make it affordable.

Tamyka Jacobs

2019-05

Ordered photo prints for a funeral, I picked up the order a day later, and the order was done incorrectly. Vanessa said she was going to fix it, but she clocked out without doing it. I called to check on the status and the clerk on the phone did not care about the inconvenience. I finally spoke with the manager and he said he would do them. Only reason I gave 2 stars because of the manager's response to the situation.

Kailua Lee

2021-05

I have been to this Walgreens before and had ok experience here. However, my last visit changed my view at this store. In a nutshell, a white big lady 'Karen' decided to refuse a return for a pick up order I wanted to return (within 30 days), where she only said they cannot take the return- telling me I had to go to the pick up store, where it clearly stated that I can return it to ANY Walgreen's store. I have explained several time to get of that, she raised her voice and started to show her Karen attitude. I was not going to put up with her Karen attitude like that. It had been about a 10 minute arguing with that Karen at the store before she gave up and said "Jason come take over, I can't". The manager did it more professionally and explained what happened and was able to do an exchange without having to issue a W-Card (Walgreen's merchandise credit). 'The Karens' do not deserve a job, and I will make a complain about this as well.

Lily Gidcumb

2017-05

Staff is friendly and attentive. The store is typically clean and well stocked. The hours could be better if they were open later. The parking lot here is much easier to get in and out of compared to other Walgreens locations. Overall, I would definitely recommend this location.

Melanie Richardson

2021-05

The Walgreens at 2200 E. Pioneer Parkway at Sherry Street (76010) is the best. Especially, the store manager! I'm sorry that I don't know his name, but he's always very helpful and friendly. Today, he went above and beyond to help me out. He happened to be out front and saw me walk out of the store struggling with three heavy bags. He kindly took them from me and carried them to my car.I really appreciated his help!

Midnightrainbow414

2019-05

Beth is a horrible manager!!!!! She never smiles or says hi welcome to Walgreens, like nothing. When I walk in and she’s there, I feel unwelcome. She always walks pass and I smile at her and she just gives this horrid look. Anyways I went in to do the oral b toothbrush deal(buy 3 get a $6 register reward) and my reward didn’t print out. Normally when this happens, the manager comes up and just puts the amount as points on my account. Beth was called to come up at “HER CONVENIENCE “ literally the cashier said that, and she came up and said that my account was locked!!! She didn’t look at anything just said that if people make too many transactions and have a lot of points, then their accounts are locked! I barely make two transactions when I go and I only had 4,000 points so no way mine was locked. And I told her this and she wouldn’t help me or anything. Beth didn’t even try, just said nope I can’t help you. Pooooorrrrr customer service and as soon as I left, I called balance rewards and they immediately gave me the reward as points on my account. They also said my account was not locked and never was. Their system is just messed up and won’t print register rewards! Beth is a horrible manager and is very tacky. She refused to help me and gives off a bad vibe. I had to leave my other items because the rr would have helped me purchase them:/

Eternal Sunshine

2019-05

I went ordered a refill for my son's prescription online at 10:00am today. I requested to pick it up at 12:00pm on my lunch break. I get to the drive thru at about 12:30, the man says give us 30 minutes. I said I requested this online at 10:00am, to be ready at 12:00. He said "I'm sorry the Pharmacist is at lunch. I told him I'm on my lunch break & can't come back, he repeated the same thing. I asked for a card for the pharmacy manager. I will be making a complaint with her. Not professional at all.

ali Noor

2018-05

i went today to drop off my medication i chose this Walgreen bc i tried them before and the own my trust and they friendly, but today i was waiting in ling for about 15 min it was longer line than usually so while i was waiting i notice there is a fat lady talking to customer in rude way making her self looks busy talking in a phone so the customer ll leave then i get my turn the kind gentleman who was service me let me know that ll be a half hour to hour waiting time so i asked him if i stay can i get it sooner. that when the fat lady jumped between us say no that's won't woke opening her eyes really widely i was laughing ignoring her. B*** i was not asking you. you just a F***** employee work here to service me. so i finished my business with that casher told him with smiling on my face i ll come back to get it. i felt she was over reaction

Jamila Williams

2018-05

When I dropped off the prescription, it was an Asian guy at the drop off window. He was so rude. I was asking him a question, and he was just holding that phone to his ear. I said did you hear me sir. He said yeah. He said thr prescription will be ready in 2 hours.Then, I went to pick up my daughter's medicine, and it was a line and the cashier at pharmacy was reading a brochure like it was no line. I said excuse me. She was super rude.My child has the flu. It was no pharmacy consultation. I'm glad I can understand directions. This pharmacy is the WORST EVER. Next time, I'm going to CVS where the staff knows customer service.

Y G

2021-05

The lady at the register was super sweet and nice!! She’s the best!!. Unfortunately I didn’t get her name but will be back just because of her! I’ll def get her name next time.

breanne smith

2019-05

Horrible customer service. I come to this Walgreens on weekends as soon as they open and he shift supervisors and managers are absolutely horrible. They act like anything you ask if them is a inconvenience. I have now vowed to call customer service Everytime someone is rude. If you don't want a customer service related job then don't get one!

Ana Rodriguez

2023-08

Horrible Catalina won't print. Many times the cashier disconnect them...

hernan sanchez

2020-05

Poor customer service by some, but not all shift leaders. They carry a vibe like they don't want to be there, and act as though you're an inconvenience when you ask them for anything.

Kelly Zamora

2023-06

Always have what I need and almost all the cashiers are super nice

Jose Hernandez

2023-05

Great costumer service from the pharmacy and Ashley super professional 😎

Kristy Thomas

2020-05

This place is a disappointment there times are wrong it says 9am not 10 on Sundays I hv came up here to fill prescription three times n I'm in pain driving myself. This it's the closes pharmacy n i hv bn turned around three times.😠😠😠😠

Sumanth

2023-05

Please accept passports issued by other nations as well as ID for refunds.

MidCities Maids

2017-05

Just called in for my prescription, the pharmasist said, " we close at 10 tonight, we will have it ready in 30 minutes". Such wonderful service. 👏🏼🙏🏼

tonya G

2018-05

The pharmacy staff is amazing, always so helpful and friendly! Thank you for excellent service!

Dr. Bao Tran

2022-05

The cashier was terrible. However, their manager "Beth" was super nice.

Rose Hernandez

2021-05

I love this store coming here since I was 14 years old never disappointed

ibrahim irk

2020-05

They refuse to put their name and the date of photos I took for my passport renewal

Priscilla Martinez (Prissmar)

2016-05

management limits the amount of items you can buy as they please. what's the point of sales of you can't buy 2 items?

Tato Sipili

2019-05

The cigarettes are cheaper and the location is convenient and great customer service...