4.6 (87)
2717 W Park Row Dr, Arlington, TX 76013
(817) 795-1873
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sydney Busby
2024-04
Andre was extremely knowledgeable with what dog food to get my new puppy (bulldog) and even helped take my dog food to my car because it was far too heavy for me to carry. He deserves a raise! Excellent service each time I come to this location 😀 I'll be going to this location from now on
Bradlee Geisel
2024-04
Neely is always so helpful and kind anytime we come. He is great with our pups and has great customer service! Love this location
Leslie Mata
2024-05
Older lady at the register seemed a little rude since she threw my bag on the counter after bagging my items while another but very kind lady checked us out, but besides that it was a nice shopping experience.
Margareet Ray
2024-05
I was greeted by clerk on entry and taken to my purchase. My purchase was taken to my car for me. Very helpful folks.
Lawrence Brooke
2024-01
I went to the store to get some cat litter nearly came by he’s the manager and we talked. In fact, he checked me out at the register always enjoyed my conversation and information I get from him.
Paula Murphey
2024-04
Came in the door, two friendly employees offered to help me find what I needed. They checked me out and I was on my way within probably 3 minutes total.
Roxana Boles
2023-10
The workers are very nice, even they have bilingual at the front desk, it was very nice talk with someone on my 1st lenguage. Great service! 5 stars. I got what I was looking for my puppies and the plus was the information about the veterinary service on weekends.
Elena Hernandez
2023-10
Associates are helpful and friendly. Was an easy and quick shopping experience. Was able to go in and out there store within 5 minutes getting my purchases.
Danny Testerman
2024-02
Amazing customer service,very friendly staff ready to help with anything you need.
Mathew Lowell
2023-07
A month ago we came to this location and we're able to get GPS tags for our dogs. The staff was very helpful. A few weeks ago I had to get ear drops for my dog and I kind older gentleman helped me find the proper ear drops and gave me advice on the care of my fish
Kent Lawrence
2023-05
Always friendly and helpful staff. And our dog just loves going there. But she was not thrilled about the having to get into the dog wash station this afternoon. But the manager brought us some treats to help us get her through it. And it calmed her down. They always go out of their way to be helpful. They’ve earned my pet care/supplies business for good!!!
Margaret L
2023-12
We Love to go Petco. everyone is so helpful and good prices on dog food This one is so close from home. We love it.
Debra Nagy
2023-09
I was very pleased with the help I received from this location.I have multiple cats and was in need of flea control.Thanks to the assistance of sales associate and the cashier clerk, I was able to get what I needed for less than I anticipated.
Marsha Rogers
2024-04
I needed a name tag for my dog. The young man really helped me. Couldn't ask for better service
Joan Jones
2023-07
Love this little neighborhood Petco. Its close to my house and great for random things i need right away. The staff is very pleasant and helpful. I always get good advice if needed.
Ashley Tucker
2023-05
The worst experience ever! I called this location to ask about the self wash for my dog. The young lady explained the process and I asked if I needed an appointment. She said yes it would be best if you schedule so you won’t have to wait around. I told her I needed an appointment after 4pm because I didn’t get off from work until then. So she scheduled me a 4:30 appointment and I immediately told her that I would be traveling at least 30 minutes from the store and I wouldn’t make it at that time. She said oh no problem the time is blocked off for you. At no point during the conversation did she mention that the last bath had to take place before 5pm, because they shut down at 5!Of course as nature would have it I was stuck in traffic and didn’t arrive until 5pm. Then the girl is like oh I'm sorry we have already shut down the bath stations. I said well I told you I would not arrive at 4:30. She said well I thought you came.Very poor communication and unprofessionalism. I told her someone should have called me before I wasted a 45 minute drive out of my way! I will never visit this location ever again! Thank God I was able to locate another self wash spot of my fur baby and it was the best experience ever!
Frank Overman
2024-01
They're always so friendly at this store!
Laura Leslie
2022-05
A lady named Sara was so helpful and friendly. I enjoyed shopping there.Her friendly attitude was a breath of fresh air . We need more people that truly like people , working with the public . Great job Petco. Customer service was excellent. Always my first stop for my pet needs.
Sydney Cazares
2023-06
I took my squeaky pup for pointers with separation anxiety. Damien was a great instructor and every minute was one well spent. Will definitely recommend.
Bonnie Stone
2023-08
It is convenient for me sometimes but it is a more expensive than the other big stores but it is very clean & organized
NICKI Fon
2023-05
Great store. Told an sale assoc. my problem about my pet and she took me to the area of relief. Told me about the products. After I made my choice she explained how to use it. Reminded me about the 100% guarantee if it didn’t work.
Martha Garcia
2023-11
Take my puppy there for a bath and they very helpful people around this place, love it.
J Marshall
2022-05
Used their in house vaccination to update doggie vaccines. Staff was friendly and efficient. Good first time experience tried to make dog at ease during shots and blood draw. Too bad they can't provide a mini exam in the service but glad to use since I can never get an appointment with our regular vet during this time.
stephanie gillespie
2023-07
Mr. Neely is the best! Always helpful and kind. The store is always clean and organized. Thank you
Karen J Foltmer
2023-12
Always friendly and helpful. Got exactly what I needed.
Frost F
2023-05
There's usually different employees when we visit monthly, but they're always pleasant and even get the door when we return our cart.
Chris L
2022-05
Nice location, very clean and a friendly vibe. They have awesome tram members who said hello and helped me right away, they also helped me to my car because my dog refused. It was so nice to be treated so well.
Maddie Denny
2023-06
Andre was very helpful & explained all the perks of the rewards program to me!!! Will be returning due to his customer service!!!
Karenlee Smith
2023-07
Convenient and safe shopping area.Everything you’ll need for your pet. Helpful and kind employees.
LeeAnn Dries
2023-05
People are always so nice and helpful. Even if I can't find what I need they let me know when it will be in. Love this store
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-7 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population