4.4 (1104)
3501 Catclaw Dr, Abilene, TX 79606
(325) 692-9411
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Britany Lewing
2024-03
Very very helpful and friendly staff. They know a lot about the animals and fish birds everything and they will explain to you how you need to keep them healthy and happy. But they're always there and they I'm good at showing you things like how to treat your animals for certain sicknesses and stuff and they'll help you figure it out. They always have the time for you
Niki Holder
2023-05
They are always friendly and ready to help find anything you need. I really enjoy taking our dog to the groomer. She gets so excited when he walks through the door. I have no doubt that she really enjoys what she does! That makes a huge difference when you're dropping off your little fur baby!
Mustina Marie
2023-05
I used their grooming services for the first time. Definitely going to be a return customer. Our dog isn’t socialized but let his guard down fast after introductions. They did a great job!
Josette Street
2023-06
Courtney is Abilene is 🐾 some! She does a wonderful job. I trust her with my furbaby, Freddie. We drive 3 hours to see her. Thanks again for everything. See you soon.
Christina Jacques Jekel
2023-05
PetSmart is a wonderful store for all pet supplies and toys! It is neat and easy-to-use. I quickly got in and out. The catnip, "Meowijana" was a hit and very affordable! Our cat loved it! Just a few squirts on her toys kept her entertained and busy for hours. She was so happy!
Aimee Jolly
2023-05
Amazing!!! The employees are super friendly, helpful and caring. The groomers are fantastic. Plus there is an amazing points program.
Lori Schilling
2023-05
Genuinely loves animals. Patient and kind. Took my puppy in for 1st grooming and she was "all smiles " when it was over. Natasha explained in detail what she was going to do
David
2023-09
Cashier/groomer was excellent. I was dealing with a new 50lb puppy without any essentials and was putting collars and leashes on as I went down the isles with a kid in the final minutes of closing. She was very patient and kind.
alanna mcnichols
2023-09
I got a 300$ cat litter box here the box was worth it. For some reason the cashier thought I needed crystal little refill trays. However, the box I got definitely did not take litter trays. The trays were not cheap so I'm grateful I ignored that. The box I got is awesome, it scoops everything into a drawer that I empty simple and easy cleaning. The second time I went here a lady help explain turtle habitats and sizing to me and saved me a lot of money. I was going to try to keep an 11 inch turtle I found on the side of the road after a storm. Thankfully she saved me from stressing the turtle out.
Michael Levy
2022-05
We get our Dachshunds (Tyrion) nails cut here. No appointment is needed, just walk-in. We find it so difficult to cut his nails as his legs are so short and he won't hold still for us. The staff at PetSmart do a fantastic job.
Malinda Solis
2023-10
I found a cat carrier I liked online that was available for pick up. So I decided to drive into town to purchase it.It was not available, in fact the various carriers were very limited in choice and were priced higher than everywhere else I had looked.I ended up going somewhere else.I'm definitely a bargain shopper with this economy.
Glenn Karsner
2024-01
Awsome store great and knowledgeable staff will keep shopping there
Rebecca S. Lancaster
2020-05
Everything you need in one stop. The groomers are doing a great job and improving techniques for the smaller breeds as demand has stepped up for those who want pure bred animals groomed with passion and precision.
John Julian
2024-01
Took great care of my 4 legged buddy and treated him wonderfully!!
misty wagner
2023-11
Great place to get great treats for dogs and cats, in a very friendly crew work here at PetSmart 🐱😀
Phyllis Leatherwood
2020-05
Tory was AMAZING!!!! She was so gentle and kind with our Basset Hound Sally! She even polished her nails for us!
Susan Cottrell
2024-03
Had what I needed, and they're very helpful.
Kristy Jermain
2019-05
Kandi Wood; groomer is the BEST!! She does such detailed work with our schnauzer. Boogie loves coming in to see Kandi!!
Amy Jordan
2024-01
Smells really nice. Not like you would have thought
BaByQueen
2023-06
This place is knowledgeable about their products, now if you have questions ask, because I purchased some CBD oil gummies and melatonin, and I wasn't aware of the strength I got, and the guy really did explain to me, the strength and the effects of the product. Overall great place
Don Boling
2024-02
Started training our dog there. Trainer is incredible.
Christina McNiel (DeakonWolf84)
2023-05
Great place to shop for all your fur babie's needs. Always workers around so it is very easy to find help when you need it. Most of the workers I have dealt with at this location are very knowledgeable about the products the store sells and if they don't know, they will find the answer. Did have a problem with one employee who hopefully was having a bad day rather than just always being as rude as she was to me. She seemed irritated that I had a question for her about some dog food, she walked with an attitude and rolled her eyes, then just stood in the main middle isle and just pointed saying, "Here, here, and here", then stormed off to get back to whatever it was she was doing. She has been the only problem employee we have had to deal with while shopping at this location. Everyone else greets you with a smile, welcomes you to PetSmart, and makes you feel right at home for all your pet care needs!! I love shopping at PetSmart and I highly recommend shopping at this location when you need all things pets!!
Susan Anderson
2023-05
Took my pup in for his first grooming appointment ever & Natasha did a fantastic job! He looks amazing, his fur feels great, and most importantly, he had a great day & was a happy boy when I picked him up.
Chavon Spirit
2018-05
Taylor, thanks for taken care of Roscoe on short notice today. I greatly appreciate you and the Manager in helping me with my concern and now I can rest easy tonight.
Steven Rogers
2023-10
Went in to get toys for my kitten. Store was clean, and well organized. Easily found what I wanted. The cashier was friendly.
Winston Haylock
2023-05
Great customer service this time around. Alexis was so helpful especially with my son distracting me when I didn't know what to get for his fish tank. Thank you so much ma'am. You're the best
Deanna Dulavitch
2022-05
Clean location. This visit was probably the best visit I have had here. There was one of the associates walking by and she made a point to stop and talk with me. She was very friendly. I was able to ask her lots of questions. She was great. The cashier was fast and efficient so I didn't have a long wait. The store is usually very clean. There is rarely more than one cashier so the lines can get super long and slow but this time was the opposite. Great experience this time around.
Tiffani Crouch
2023-05
The store was so nice and clean. We originally went in for flea chews and dog toys, but they were out of the chews we needed. The cashier was great and even told me about an alternative method we could use that also works to ease inflammation on our dogs skin since she is white. This store is an hour away from our house, but it is so worth the trip.
Davd Burris Sr
2023-05
This store is clean, bright and easy to find the items you are looking for.The employees are clean, knowledgeable and friendly. The ones I dealt with appeared to like their job and was happy to assist me.My visit was very positive and I recommend this store!Thank You for your assistance with my pet needs!
Etta Root
2023-11
They are the best. Took great care of my older dog.
Monday | 9 AM-9 PM |
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Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-7 PM |
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